We have had a terrible experience working with Active. They have very aggressive sales tactics and when we tried to cancel, we went around with them for over 30 minutes before we gave up and accepted... See more
Company replied
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See what reviewers are saying
Courteous and efficient technicians who even did an extra little favor for me, carrying a heavy item from my yard to garage. Very nice gentlemen.
Company replied
Jake has come to our home multiple times over the past several years. He remembers the issues we discussed in the past and asks if they need to be addressed again. He also remembers discussions about... See more
Company replied
Serviceman was great. Just did not know he was coming until he message us about 1/2 hour before arrival. Visit was originally scheduled for May 4th, then rescheduled for May 11th. Nobody showed up on... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
500 Bursca Dr, Ste 502, 15017, Bridgeville, PA, United States
- 18782189723
We overthink pests so you don't have to.
4.7
Excellent
201 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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No one showed up for the appointed time…
No one showed up for the appointed time and we received no notification that they were not coming.
9 May 2025
Reply from Aptive Pest Control - Pittsburgh
Hi there,
The email you received was intended as an invitation to share feedback on your overall experience with Aptive. We apologize for any confusion it may have caused and understand how it might have seemed like a service was scheduled. If you'd like to share your thoughts on your service as a whole, we’d truly appreciate it—your feedback helps us continue providing the world-class care you deserve.
-Jasmine
The tech provided the best service I…
The tech provided the best service I have ever received from Aptive. She was so thorough realizing 'bug' season is just around the corner. I had inside done as well.
3 May 2025
Reply from Aptive Pest Control - Pittsburgh
Hi there,
Thanks so much for your kind words! We're thrilled to hear your service professional went above and beyond—especially with bug season creeping in. It's awesome to know she took the time to be extra thorough and ensure both the inside and outside of your home are ready. At Aptive, that level of care and attention is exactly what we strive for. We’re grateful to have you as part of the Aptive family and look forward to keeping your home protected year-round!
-Jasmine
Tech never made it to my house on the scheduled day.
I own a business so my schedule is very full. I need interior spraying done when Aptiva comes. When I schedule my service I expect it to actually take place. They guys scheduled was so full that at 8pm in the evening he was still trying to get to me. I had to cancel. Rescheduled like I said is difficult with me schedule. Disappointed that my appt had been scheduled for a few months and you over booked my service tech so he never got to me on my scheduled day.
25 April 2025
Reply from Aptive Pest Control - Pittsburgh
Hi there,
Thank you for sharing your feedback, and we truly understand the frustration that comes with a busy schedule and having to reschedule a service. We’re very sorry that we weren’t able to meet your expectations on the scheduled day, especially after your appointment had been planned in advance. We take full responsibility for the overbooking issue and will be reviewing our scheduling process to prevent this from happening again in the future.
We truly value your time and business, and we’re committed to making this right for you. If there’s a more convenient time or specific window that works best for your schedule, please don’t hesitate to let us know. We’ll do everything we can to ensure your next service goes smoothly and efficiently. Thank you for your understanding, and we hope to earn back your trust with your next appointment.
-Jasmine
Reply from Aptive Pest Control - Pittsburgh
Hi Trudi,
Thank you for sharing your feedback! We’re so glad to hear that our service professional was both professional and knowledgeable during your service. At Aptive, we strive to ensure that every experience is top-notch, and we’re happy we could meet your expectations. We appreciate your trust in us!
-Jasmine
Just a great service!
6 May 2025
Reply from Aptive Pest Control - Pittsburgh
Hi there,
We love hearing that—thank you! It’s awesome to know you’re happy with the service, and we’re so glad to have you as part of the Aptive family. We’ll keep working hard to make every visit just as great!
-Jasmine
Killing it with kindness
Every single time there is an abundance of kindness and how good of a job they do? They are killing it!
24 April 2025
Reply from Aptive Pest Control - Pittsburgh
Hi Marie,
Thank you so much for the amazing feedback! We’re thrilled to hear that you consistently experience kindness and quality service from Aptive. We take great pride in what we do, and it’s wonderful to know that it shows. We truly appreciate you being part of the Aptive family and look forward to continuing to exceed your expectations!
Thanks again for your support!
-Jasmine
Thorough inspection
Our Technician, Ben, did a great job in making sure all the indoor and outdoor spaces were treated. He also set up new paper traps on each side of the garage door!
28 April 2025
Reply from Aptive Pest Control - Pittsburgh
Hi Donna,
Thank you for sharing your experience! We’re so glad to hear that Ben did a great job in treating both the indoor and outdoor spaces and went the extra mile by setting up new paper traps. At Aptive, we take pride in our service professionals’ attention to detail and their dedication to providing thorough, top-quality service. We truly appreciate your feedback and are grateful to have you as part of the Aptive family!
-Jasmine
The communication is always thorough.
9 April 2025
Reply from Aptive Pest Control - Pittsburgh
Hi Michael,
Thank you for sharing your experience! We’re so happy to hear that our communication has been thorough for you. At Aptive, we believe in keeping our customers informed every step of the way, and it's wonderful to know that it’s making a positive impact. If you ever need anything else, don’t hesitate to reach out. We're always here to help!
-Jasmine
The person was very courteous and…
The person was very courteous and explained things well.
17 April 2025
Reply from Aptive Pest Control - Pittsburgh
Hi Dorothy,
Thanks so much for your kind words! We're glad to hear that your service professional was courteous and took the time to walk you through everything. At Aptive, we believe great service starts with clear communication and genuine care, and we're so happy that came through during your visit. We truly appreciate you being part of the Aptive family!
-Jasmine
Always do a good job!
23 April 2025
Reply from Aptive Pest Control - Pittsburgh
Hi Chuck,
Thanks so much for the shoutout! We're so glad to hear that you've been happy with the service -- our team at Aptive is all about showing up and doing things right. We appreciate you being part of the Aptive family and trusting us to help protect your home!
-Jasmine
Reply from Aptive Pest Control - Pittsburgh
Hi there,
Thanks so much for the kind words! We're lucky to have Jake on the Aptive team -- he really cares about keeping our customers informed and comfortable throughout the service. We're so glad you've had a great experience with him. Thanks for being part of the Aptive family -- we appreciate you!
-Jasmine
Our guy was great..thank you.
2 April 2025
Reply from Aptive Pest Control - Pittsburgh
Hi Bob & Sharon,
Thanks so much for the kind words! We're so glad to hear your service professional took great care of you. At Aptive, we're all about delivering a great experience every time, and it means a lot to know we're hitting the mark. We appreciate you being part of the Aptive family!
-Jasmine
The technician always inquires as to if…
The technician always inquires as to if there are particular areas that need addressed or if there is additional attention that to certain areas. They are always efficient and thorough.
6 March 2025
Reply from Aptive Pest Control - Pittsburgh
Hi Michael,
Thank you for the kind words! We’re so glad to hear that our service professionals are meeting your expectations by being attentive to your specific needs and providing thorough, efficient service. At Aptive, we believe in delivering customized care to ensure every area is treated with the attention it deserves. We truly appreciate your continued trust and look forward to keeping your home comfortable!
-Jasmine
I haven't seen anything crawling or…
I haven't seen anything crawling or flying in my house. The spiders are gone from around the windows. I feel safer walking with my dog and playing outdoors knowing there are lots of tick carrying deer running through my yard.
8 April 2025
Reply from Aptive Pest Control - Pittsburgh
Hi Maryann,
We're so happy to hear that you're noticing a big difference and feeling safer in your home and yard! At Aptive, we take pride in helping our customers enjoy comfortable environments, and it's great to know we've been able to make a positive impact. Thank you for trusting us with your pest control needs, and we're here whenever you need us!
-Jasmine
Excellent customer service.
8 April 2025
Reply from Aptive Pest Control - Pittsburgh
Hi Beth,
Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our customer service. At Aptive, we're committed to providing the best service possible, and it's great to know we met your expectations. We appreciate your support and look forward to continuing to service you! Thanks for choosing Aptive!
-Jasmine
We had an ant issue and he was so…
We had an ant issue and he was so helpful in taken care of everything.
28 March 2025
Reply from Aptive Pest Control - Pittsburgh
Hi Joyce,
We are so glad to hear that our team was able to help with your ant issue! Providing top-notch service and ensuring your home stays pest-free is what we are all about at Aptive. If you ever need anything in the future, we are always here to help!
Thanks for being a valued part of the Aptive family!
-Jasmine
The Best!
The Best!
Aptive employees are always the absolute nicest people! Where do you find them???? (And the pest control is great!)
25 March 2025
Reply from Aptive Pest Control - Pittsburgh
We are so happy to hear that our team has made such a positive impact on your experience, Elizabeth! It's always our goal to deliver excellent customer service and we are so glad that our treatments are working well for you. We appreciate your kind words and feedback - thank you for being the best part of Aptive!
-Alexis
Second floor windows were not brushed…
Second floor windows were not brushed for spiders webs.
Only had 25 % of bottle of ant product for use around my home.
Workers sprayed my neighbors shed in their back yard.
Two workers took only 15 minutes if that to complete my service hmmm not what I expected for $125.00.
If this happens again I will discontinue my account
One last thing I constantly get my service done before the quarterly service date.
If this occurs again I will cancel my account
Needless to say I am not happy
26 March 2025
Reply from Aptive Pest Control - Pittsburgh
Thank you for sharing your feedback, John. We understand your frustration with the recent service you received. We strive to provide high-quality service to all our customers, and it's disappointing to hear we fell short of expectations. We appreciate you bringing these issues to our attention, and we will use your feedback to improve our processes and ensure that similar situations are avoided in the future.
If there is anything we can do to further address your concerns, please reach us at socialmedia@goaptive.com including your account details - we'd be happy to help with anything we can!
Reply from Aptive Pest Control - Pittsburgh
Hi Troy,
Thank you so much for your kind words! We're thrilled to hear that you experienced excellent communication, professionalism, and expertise with Aptive. Our team is committed to providing top-notch service and ensuring our customers feel informed and supported every step of the way. If you ever need anything in the future, don’t hesitate to reach out—We're always here to help!
-Jasmine
Reply from Aptive Pest Control - Pittsburgh
Thank you for taking the time to share your experience, Tony. We apologize for the inconvenience you had faced with scheduling, and it's disheartening to hear that the service didn't work as well as we had hoped.
If there is anything we can do to assist you, please do not hesitate to let us know at socialmedia@goaptive.com including your account details. We're here to help!
-Alexis
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