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Aptive Pest Control - Pittsburgh Reviews 194

TrustScore 4.5 out of 5

4.7

500 Bursca Dr, Ste 502, 15017 Bridgeville, PA, US


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See what reviewers are saying

Rated 5 out of 5 stars

Serviceman was great. Just did not know he was coming until he message us about 1/2 hour before arrival. Visit was originally scheduled for May 4th, then rescheduled for May 11th. Nobody showed up on... See more

Company replied

Rated 2 out of 5 stars

In the past 2 months, Aptive gave me appointments that were not kept. Finally, an appointment was kept last week. I received a text from a technician. However, I was not home. The tech texted again... See more

Company replied

Rated 5 out of 5 stars

They always text before coming, and send photos and testament of what they have done afterward. They always ask if we have had any issues with certain types of pests. They are always clean and courteo... See more

Company replied

Rated 5 out of 5 stars

Jake has come to our home multiple times over the past several years. He remembers the issues we discussed in the past and asks if they need to be addressed again. He also remembers discussions about... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Pittsburgh

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 500 Bursca Dr, Ste 502, 15017, Bridgeville, PA, United States

  • 18782189723
Promotion box for Aptive Pest Control - Pittsburgh

We overthink pests so you don't have to.

Smarter pest control starts here.

4.7

Excellent

TrustScore 4.5 out of 5

194 reviews

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Rated 5 out of 5 stars

Thorough inspection

Our Technician, Ben, did a great job in making sure all the indoor and outdoor spaces were treated. He also set up new paper traps on each side of the garage door!

28 April 2025
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Reply from Aptive Pest Control - Pittsburgh

Hi Donna,

Thank you for sharing your experience! We’re so glad to hear that Ben did a great job in treating both the indoor and outdoor spaces and went the extra mile by setting up new paper traps. At Aptive, we take pride in our service professionals’ attention to detail and their dedication to providing thorough, top-quality service. We truly appreciate your feedback and are grateful to have you as part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Pittsburgh

Hi Michael,

Thank you for sharing your experience! We’re so happy to hear that our communication has been thorough for you. At Aptive, we believe in keeping our customers informed every step of the way, and it's wonderful to know that it’s making a positive impact. If you ever need anything else, don’t hesitate to reach out. We're always here to help!

-Jasmine

Rated 5 out of 5 stars

The person was very courteous and…

The person was very courteous and explained things well.

17 April 2025
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Reply from Aptive Pest Control - Pittsburgh

Hi Dorothy,

Thanks so much for your kind words! We're glad to hear that your service professional was courteous and took the time to walk you through everything. At Aptive, we believe great service starts with clear communication and genuine care, and we're so happy that came through during your visit. We truly appreciate you being part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Pittsburgh

Hi Chuck,

Thanks so much for the shoutout! We're so glad to hear that you've been happy with the service -- our team at Aptive is all about showing up and doing things right. We appreciate you being part of the Aptive family and trusting us to help protect your home!

-Jasmine

Rated 5 out of 5 stars

great

Jake is a great guy and always lets me know what is going on.

11 April 2025
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Reply from Aptive Pest Control - Pittsburgh

Hi there,

Thanks so much for the kind words! We're lucky to have Jake on the Aptive team -- he really cares about keeping our customers informed and comfortable throughout the service. We're so glad you've had a great experience with him. Thanks for being part of the Aptive family -- we appreciate you!

-Jasmine

Rated 5 out of 5 stars
Aptive Pest Control - Pittsburgh logo

Reply from Aptive Pest Control - Pittsburgh

Hi Bob & Sharon,

Thanks so much for the kind words! We're so glad to hear your service professional took great care of you. At Aptive, we're all about delivering a great experience every time, and it means a lot to know we're hitting the mark. We appreciate you being part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

The technician always inquires as to if…

The technician always inquires as to if there are particular areas that need addressed or if there is additional attention that to certain areas. They are always efficient and thorough.

6 March 2025
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Reply from Aptive Pest Control - Pittsburgh

Hi Michael,

Thank you for the kind words! We’re so glad to hear that our service professionals are meeting your expectations by being attentive to your specific needs and providing thorough, efficient service. At Aptive, we believe in delivering customized care to ensure every area is treated with the attention it deserves. We truly appreciate your continued trust and look forward to keeping your home comfortable!

-Jasmine

Rated 5 out of 5 stars

I haven't seen anything crawling or…

I haven't seen anything crawling or flying in my house. The spiders are gone from around the windows. I feel safer walking with my dog and playing outdoors knowing there are lots of tick carrying deer running through my yard.

8 April 2025
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Reply from Aptive Pest Control - Pittsburgh

Hi Maryann,

We're so happy to hear that you're noticing a big difference and feeling safer in your home and yard! At Aptive, we take pride in helping our customers enjoy comfortable environments, and it's great to know we've been able to make a positive impact. Thank you for trusting us with your pest control needs, and we're here whenever you need us!

-Jasmine

Rated 5 out of 5 stars
Aptive Pest Control - Pittsburgh logo

Reply from Aptive Pest Control - Pittsburgh

Hi Beth,

Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our customer service. At Aptive, we're committed to providing the best service possible, and it's great to know we met your expectations. We appreciate your support and look forward to continuing to service you! Thanks for choosing Aptive!

-Jasmine

Rated 5 out of 5 stars

We had an ant issue and he was so…

We had an ant issue and he was so helpful in taken care of everything.

28 March 2025
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Reply from Aptive Pest Control - Pittsburgh

Hi Joyce,

We are so glad to hear that our team was able to help with your ant issue! Providing top-notch service and ensuring your home stays pest-free is what we are all about at Aptive. If you ever need anything in the future, we are always here to help!

Thanks for being a valued part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

The Best!

The Best!

Aptive employees are always the absolute nicest people! Where do you find them???? (And the pest control is great!)

25 March 2025
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Reply from Aptive Pest Control - Pittsburgh

We are so happy to hear that our team has made such a positive impact on your experience, Elizabeth! It's always our goal to deliver excellent customer service and we are so glad that our treatments are working well for you. We appreciate your kind words and feedback - thank you for being the best part of Aptive!

-Alexis

Rated 2 out of 5 stars

Second floor windows were not brushed…

Second floor windows were not brushed for spiders webs.
Only had 25 % of bottle of ant product for use around my home.
Workers sprayed my neighbors shed in their back yard.
Two workers took only 15 minutes if that to complete my service hmmm not what I expected for $125.00.
If this happens again I will discontinue my account
One last thing I constantly get my service done before the quarterly service date.
If this occurs again I will cancel my account
Needless to say I am not happy

26 March 2025
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Reply from Aptive Pest Control - Pittsburgh

Thank you for sharing your feedback, John. We understand your frustration with the recent service you received. We strive to provide high-quality service to all our customers, and it's disappointing to hear we fell short of expectations. We appreciate you bringing these issues to our attention, and we will use your feedback to improve our processes and ensure that similar situations are avoided in the future.

If there is anything we can do to further address your concerns, please reach us at socialmedia@goaptive.com including your account details - we'd be happy to help with anything we can!

Rated 5 out of 5 stars

Excellent experience!

Excellent Communication, professionalism and knowledge!!!

3 March 2025
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Reply from Aptive Pest Control - Pittsburgh

Hi Troy,

Thank you so much for your kind words! We're thrilled to hear that you experienced excellent communication, professionalism, and expertise with Aptive. Our team is committed to providing top-notch service and ensuring our customers feel informed and supported every step of the way. If you ever need anything in the future, don’t hesitate to reach out—We're always here to help!

-Jasmine

Rated 2 out of 5 stars

Rescheduling system & experience has…

Rescheduling system & experience has not worked

7 March 2025
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Reply from Aptive Pest Control - Pittsburgh

Thank you for taking the time to share your experience, Tony. We apologize for the inconvenience you had faced with scheduling, and it's disheartening to hear that the service didn't work as well as we had hoped.

If there is anything we can do to assist you, please do not hesitate to let us know at socialmedia@goaptive.com including your account details. We're here to help!

-Alexis

Rated 5 out of 5 stars

Thorough

On time and thorough

14 March 2025
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Reply from Aptive Pest Control - Pittsburgh

We appreciate your feedback, Bob! It's great to hear that you found our Service Professional punctual and the treatment thorough. Your satisfaction is important to us, and we're grateful you've chosen Aptive to care for your pest control needs!

-Alexis

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