Active really pulled through when they sent technician Jonathan to treat my yard and my home. A very thoughtful, kind and adequately people-skilled person. There's alot to be said about who they sen... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Active really pulled through when they sent technician Jonathan to treat my yard and my home. A very thoughtful, kind and adequately people-skilled person. There's alot to be said about who they sen... See more
Company replied
Bryan gave me his ETA so I would have time to gather my pets inside. He came to the front door and we were able to chat about concerns with certain pests I’d encountered. Bryan seemed very knowledgea... See more
Company replied
I cannot say enough good things about Aptive and its employees. We live in an area with a lot of woods, and we had problems with mice, ants, you name it - we had them crawling around our home and gara... See more
Company replied
Hello, I normally receive a text letting me know Aptive will be at my home in the approximated time (ie 30 minutes) and if I have any areas of concern I would like addressed. I didn't receive this... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
11368 Strang Line Rd, 66215, Lenexa, KS, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Active really pulled through when they sent technician Jonathan to treat my yard and my home. A very thoughtful, kind and adequately people-skilled person. There's alot to be said about who they send out to do your property. Jonathan was very thorough and knowledgeable. Can't say enough how pleased we were with his services. These exterminating companies basically all use very similar technology and products to treat our homes. It just really makes a difference on how when where and why they apply the right products to get the job done...correctly. Hats off to Jonathan. Job well done.

Reply from Aptive Pest Control - Kansas City
Did excellent job, Have not had any problem with bugs in 7 yrs been using them. Great company.

Reply from Aptive Pest Control - Kansas City
We are hosting a wedding this weekend at our home. Phillip understood our all our concerns and has us pest free for the event.

Reply from Aptive Pest Control - Kansas City
Bryan gave me his ETA so I would have time to gather my pets inside. He came to the front door and we were able to chat about concerns with certain pests I’d encountered. Bryan seemed very knowledgeable, and reassured me he’d take care of the wasp swarming around the underneath side of the deck. He was very understanding when I pointed out an
established bird nest on the upper ledge of my entry arch , and how he planned to work around it to protect the birds. Bryan documented every area he treated by sending me pictures of the area and of the product he used respectively. I was not that excited about a 7:15 pm appointment time, but it worked out well in the end. Thank you Bryan, thank you Aptive.

Reply from Aptive Pest Control - Kansas City
No pictures . In and out in a few minutes. Never told me he was here. Put a few shaker sprinkles in the front only

Reply from Aptive Pest Control - Kansas City
The technician Roberto was extremely polite and courteous

Reply from Aptive Pest Control - Kansas City
I cannot say enough good things about Aptive and its employees. We live in an area with a lot of woods, and we had problems with mice, ants, you name it - we had them crawling around our home and garage. A young man knocked on our door one day, told us about Aptive and all those problems disappeared. All employees are smart, friendly and they tell you what they are going to do to get rid of the problem, and they do. I always look forward to an Aptive treatment. Aptiv is a 10+ on a scale of 1-10.

Reply from Aptive Pest Control - Kansas City
The technician was efficient and left great pictures of her work.

Reply from Aptive Pest Control - Kansas City
Doing Well! Very pleased with their service and they are always very courteous. They always meet my needs and concerns. Not everytime, but they normally send me photos of what they have done outside my home and I do miss that when they don't. I do recommend them.

Reply from Aptive Pest Control - Kansas City
Aptive arrived on time and completed my service professionally and with a friendly attitude.

Reply from Aptive Pest Control - Kansas City
Robert is the best! Very thorough and pays attention to the issues I mention.

Reply from Aptive Pest Control - Kansas City
See recent survey for latest treatment. No call no show appointments x2. Finally got treatment 3 weeks after I called about pest problem.

Reply from Aptive Pest Control - Kansas City
The staff is great and provide good details about the service that they provide. The challenge is not covering pests that cause problems. Refusing to clear a bird's nest in the name of not covering it is one of them.

Reply from Aptive Pest Control - Kansas City

Reply from Aptive Pest Control - Kansas City
Hello, I normally receive a text letting me know Aptive will be at my home in the approximated time (ie 30 minutes) and if I have any areas of concern I would like addressed. I didn't receive this and I did have an area of concern of ants on the outside of my home, which it didn't seem this was treated, as it's still a problem and is worse now.
I appreciate the pictures sent.

Reply from Aptive Pest Control - Kansas City
I am dissatsfied with the cost. Specially for termite control: more than $750 a year.

Reply from Aptive Pest Control - Kansas City
Excellent employee service representative. Very friendly and very well trained employees who are friendly.

Reply from Aptive Pest Control - Kansas City
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.