The service started out good with photos of what they did, it’s waned since the first treatment. I even question whether they did anything in their last treatment.
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The technician, Chance, was very knowledgeable and professional. He asked me if I was having any specific problems with pests and then he addressed my concerns.
Active really pulled through when they sent technician Jonathan to treat my yard and my home. A very thoughtful, kind and adequately people-skilled person. There's alot to be said about who they sen... See more
Company replied
Hello, I normally receive a text letting me know Aptive will be at my home in the approximated time (ie 30 minutes) and if I have any areas of concern I would like addressed. I didn't receive this... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
11368 Strang Line Rd, 66215, Lenexa, KS, United States
- 19133548127
We overthink pests so you don't have to.
4.4
Excellent
150 reviews
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The staff is great and provide good…
The staff is great and provide good details about the service that they provide. The challenge is not covering pests that cause problems. Refusing to clear a bird's nest in the name of not covering it is one of them.
8 April 2026
Reply from Aptive Pest Control - Kansas City
Hi there,
Thanks for taking the time to share this and for being an Aptive customer.
I’m really glad to hear our team has been great at explaining the service and keeping things detailed, that’s something we take pride in at Aptive.
I also hear your concern about the bird’s nest situation. I understand how frustrating that can feel, especially when it’s contributing to pest issues. There are some wildlife-related situations where we’re required to follow specific guidelines and can’t remove active nests, but we don’t want you feeling stuck with the problem.
Please reach out to us at socialmedia@goaptive.com so we can review your situation and help point you toward the best next steps.
At Aptive, we’ve got this handled, and that includes doing everything we can within guidelines to help protect your home.
-Jasmine
Reply from Aptive Pest Control - Kansas City
We really appreciate you sharing this with us, B! It’s great to hear that our service professional did a great job and provided a positive experience during the treatment. That consistency means a lot to us. Thank you for choosing Aptive to handle your pest concerns; we’re grateful to have you with us!
-Alexis
Reply from Aptive Pest Control - Kansas City
Hi Debbie,
Thank you for the kind words, I’m really glad to hear you had a great experience with our customer service team, that truly means a lot to all of us at Aptive. We appreciate you trusting us with your home, and we’re always here to make sure everything is taken care of and fully handled whenever you need us.
-Jasmine
Aptive Service at home
Hello, I normally receive a text letting me know Aptive will be at my home in the approximated time (ie 30 minutes) and if I have any areas of concern I would like addressed. I didn't receive this and I did have an area of concern of ants on the outside of my home, which it didn't seem this was treated, as it's still a problem and is worse now.
I appreciate the pictures sent.
7 April 2026
Reply from Aptive Pest Control - Kansas City
Hi Debbie,
Thank you for sharing this feedback and for being a customer of Aptive. We understand how important those pre-visit texts are for planning ahead and making sure your specific concerns, like the ants you mentioned, are clearly communicated and addressed.
We’d like the opportunity to take a closer look and make sure your concerns are properly handled. Please reach out to us at socialmedia@goaptive.com so we can review your account and get a reservice scheduled to specifically address the ant activity and ensure everything is taken care of properly moving forward.
-Jasmine
I am dissatsfied with the cost
I am dissatsfied with the cost. Specially for termite control: more than $750 a year.
7 April 2026
Reply from Aptive Pest Control - Kansas City
Thanks for sharing this, Eden. We’re sorry to hear you’re feeling dissatisfied with the cost, especially regarding termite monitoring. That’s an important service, and we understand wanting it to feel like a good value.
We’d like the opportunity to take a closer look at your account and the services included so we can better understand your concerns. Please email socialmedia@goaptive.com with your address and any additional details you can share. Our team would be happy to handle your concerns to the best of our ability!
-Alexis
Excellent employee service…
Excellent employee service representative. Very friendly and very well trained employees who are friendly.
9 April 2026
Reply from Aptive Pest Control - Kansas City
Hi Kerry,
Thank you for taking the time to share this! We’re glad to hear you had an excellent experience with our service professional and that our team came across as friendly and well trained.
At Aptive, we take pride in our people and work hard to ensure every visit is professional and that your pest concerns are fully handled. We appreciate you being part of the Aptive neighborhood and are always here if you need anything between services.
-Jasmine
I have not seen any bugs this early…
I have not seen any bugs this early Spring so far!! Thank you for your service!!
1 April 2026
Reply from Aptive Pest Control - Kansas City
That’s wonderful to hear, Susan! Starting the season without seeing any bugs is exactly what we aim for. We’re glad the service is making a difference and helping keep things under control early on. Thank you for choosing Aptive to take care of your pest concerns!
-Alexis
beware
I believe that the product is good. some of technicians are good, some not so much. the business practices very, very bad. looking forward to the end of my contract....
31 March 2026
Reply from Aptive Pest Control - Kansas City
We really appreciate your candid feedback. Our team is committed to providing a better experience, and we would love the opportunity to handle any specific concerns you might have. Please feel free to reach out to us directly at socialmedia@goaptive.com, including your service address and any details you'd like to provide about your experience so we can discuss this further. We hope to hear from you soon!
-Alexis
He came to get rid of ants between…
He came to get rid of ants between services. He was friendly and professional. Ants have vanished!
5 April 2026
Reply from Aptive Pest Control - Kansas City
Thank you so much for taking the time to share your experience with us, Emily! We're so glad our team was able to assist you effectively and that the ants have vanished. It's great to know that you found our service both friendly and professional. If you ever need further assistance, please don't hesitate to reach out. We really appreciate having you as a part of Aptive!
-Alexis
The technicians are friendly and…
The technicians are friendly and professional, and the service is effective
26 March 2026
Reply from Aptive Pest Control - Kansas City
We’re delighted that our service professional provided helpful, thorough, and knowledgeable care, Michael. Your confidence in our team is incredibly rewarding. Thank you for letting Aptive assist with your pest concerns. We're grateful to have you with us!
-Alexis
Reply from Aptive Pest Control - Kansas City
Hi Valerie,
Thank you for sharing your feedback! We’re glad to hear that you experienced great and prompt service from Aptive. Our team strives to provide reliable, effective pest control while making sure every customer feels valued and well cared for, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
Technician arrived when scheduled and took care of outside
Technician arrived when scheduled and took care of the outside of the house. Made sure to leg us know if inside required service we can call and set up a visit at no additional cost.
6 March 2026
Reply from Aptive Pest Control - Kansas City
Hi Rick,
Thank you for sharing your feedback! We’re glad to hear that our service professional arrived on time and thoroughly took care of the exterior of your home. At Aptive, we take pride in providing professional, reliable, and flexible service, including making it easy to schedule interior treatments when needed. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Roberto feedback
Roberto was courteous, professional, arrived on time, did excellent job on our treatment
5 March 2026
Reply from Aptive Pest Control - Kansas City
Hi Larry,
Thank you for sharing your feedback! We’re glad to hear that Roberto arrived on time, was courteous and professional, and delivered an excellent treatment. At Aptive, we take pride in providing thorough, reliable service while making sure our customers feel respected and supported. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!
-Jasmine
The representative did a good job of…
The representative did a good job of communicating with us during and after the service.
26 February 2026
Reply from Aptive Pest Control - Kansas City
Hi Colleen,
Thank you for sharing your feedback! We’re glad to hear that our Aptive service professional communicated clearly with you both during and after the visit. Keeping our customers informed and ensuring they understand the work being done is something we take pride in. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!
-Jasmine
The application does not last three…
The application does not last three months like it is supposed to. One month after an application I see silverfish. I have had your service for years but I am somewhat dissatisfied now.
1 March 2026
Reply from Aptive Pest Control - Kansas City
Hi there,
Thank you for taking the time to share your experience. I completely understand how frustrating it must be to continue seeing silverfish just a month after an application, especially after being a loyal customer for years. At Aptive, we aim to provide treatments that are effective and long-lasting, and I’m sorry that your recent experience hasn’t met those expectations.
We take feedback like yours very seriously, as it helps us improve both our products and service. If you’re willing, please reach out to us directly at socialmedia@goaptive.com so we can review your account and treatment plan, address the issue, and ensure your home gets the results you expect. We’re committed to delivering the reliable service and peace of mind that Aptive is known for.
Thank you again for letting us know and for giving us the opportunity to make this right.
-Jasmine
Active is the best pest control company…
Active is the best pest control company we've ever had. They tell you a couple of days in advance of their planned visit, call when they're on the way, and send photos of the treatment they provide. Very responsive and customer friendly.
27 February 2026
Reply from Aptive Pest Control - Kansas City
Hi Rachel,
Thank you for sharing your experience! We’re thrilled to hear that you’ve had such a positive experience with Aptive. Keeping our customers informed with advance notices, calls, and photos is something we take great pride in, and it’s wonderful to know it’s making a difference for you.
We also appreciate your kind words about our responsiveness and customer-focused approach. Your trust in Aptive means a lot, and we look forward to continuing to provide thorough, reliable, and professional pest control for your home.
-Jasmine
Two thumbs way UP!
I missed them one time, and they came back on the house for free. I saw some ants after upgrading to premium and they came out again on the house. Always very friendly and professional.
19 February 2026
Reply from Aptive Pest Control - Kansas City
Hi Luke,
Thank you for sharing your experience with Aptive. We’re glad our team could promptly return and address your concerns, and it’s great to hear that our service has continued to meet your expectations since upgrading to premium. Providing friendly, professional, and reliable care is always our goal, and we appreciate having you as part of the Aptive neighborhood.
-Jasmine
Aptive - You Can Count on Them
My technician did a great job. He followed the notes from a previous application, and that was very helpful. Aptive is Awesome!
26 February 2026
Reply from Aptive Pest Control - Kansas City
Hi Susan,
Thank you for sharing your experience with Aptive. We’re glad to hear your service professional followed the notes from your previous visit and provided the thorough care you expect. It’s great to know our team continues to make a positive impact, and we appreciate having you as part of the Aptive neighborhood.
-Jasmine
Another worry-free three months
Quarterly treatment completed this morning. Nice to know we are protected. Team did a nice job. Glad we chose them.
24 February 2026
Reply from Aptive Pest Control - Kansas City
Hi there,
Thank you for sharing your experience! We’re thrilled to hear that your quarterly treatment went smoothly and that you feel confident knowing your home is protected. At Aptive, we take pride in providing thorough service that gives our customers peace of mind, and it’s wonderful to hear that our team delivered on that promise. We truly appreciate you choosing Aptive and look forward to continuing to care for your home.
-Jasmine
Knowledgeable staff
Very friendly, knowledgeable young man explained everything he was going to do, asked if I needed anything else done & if I had any questions. Then proceeded to do a great job. Thank you!
21 February 2026
Reply from Aptive Pest Control - Kansas City
Hi Charlotte,
Thank you for sharing your experience! We’re thrilled to hear that our service professional was friendly, knowledgeable, and took the time to explain everything and answer your questions. At Aptive Environmental, we strive to provide clear communication and thorough service on every visit, and it’s wonderful to know that it made a positive impact for you.
Your feedback means a lot to our team and motivates us to continue delivering the high-quality, thoughtful service our customers deserve. We truly appreciate you choosing Aptive!
-Jasmine
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