The staff were very kind and helpful explaining certain treatments and why a rat box did not belong on the deck upstairs. They sent pictures on my cell of all they did which impressed us. It was a... See more
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See what reviewers are saying
Aptive works to keep me as a customer. They do a thorough and complete job every time and this time was no exception. Chase followed the Aptive process to communicate with me, take pictures of the w... See more
Company replied
The technician did a great job and I rate him the highest. However the company as a whole, I was not satified with. After scheduling an appt by phone and receiving email confirmations, they didn... See more
Company replied
We have had several technicians so far. All of them have been great in helping with pest control solutions. We have had a couple different issues with mosquitos and rodents. They have put some mice tr... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
2030 G Ave, Ste 1100, 75074, Plano, TX, United States
- 14699330849
We overthink pests so you don't have to.
4.5
Excellent
264 reviews
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Aptive works to keep me as a customer
Aptive works to keep me as a customer. They do a thorough and complete job every time and this time was no exception. Chase followed the Aptive process to communicate with me, take pictures of the work and make me aware of observations about pests at my house. Chase communicated well with my wife and made her feel comfortable. We'll done.
11 February 2026
Reply from Aptive Pest Control - Dallas
Hi Peter,
Thank you so much for sharing your experience! We’re thrilled to hear that Chase delivered thorough, professional service while keeping you informed and making your wife feel comfortable. At Aptive, we pride ourselves on providing clear communication, attention to detail, and care that helps our customers feel confident in their home’s protection.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to keep your home protected.
-Jasmine
The tech was friendly.
12 February 2026
Reply from Aptive Pest Control - Dallas
Hi there,
Thank you for sharing your feedback! We’re glad to hear that our service professional made a positive impression with their friendly approach. At Aptive, we aim to combine professionalism with a welcoming, respectful experience for every customer.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.
-Jasmine
The technician is always polite and responsive
The technician is always polite and checks to see if there are any issues that need addressing. If not, he explains what he will do and sends a follow up email with photos when finished.
6 February 2026
Reply from Aptive Pest Control - Dallas
Hi Marsha,
Thank you for sharing this wonderful feedback! We’re so glad to hear your Aptive service professional is consistently polite, communicative, and thorough, taking the time to check for any concerns, explain the service, and follow up with photos afterward. Providing clear, attentive care like this is exactly what we strive for, and it means a lot to know you’re having such a positive experience. We truly appreciate you choosing Aptive to care for your home.
-Jasmine
It appears that he had just what we needed.
Came early in the morning so we didn't have to wait around all day. He saw what was going on with ants inside the house. He had some bait and did the ants go after it. The next day not nearly as many ants.
8 February 2026
Reply from Aptive Pest Control - Dallas
Hi Calvin,
Thank you for sharing your experience! We’re glad your Aptive service professional was able to arrive early, quickly identify the ant activity, and apply a treatment that made a noticeable difference by the very next day. Providing timely, effective care is exactly what we strive for, and it means a lot to know you’re already seeing results. We truly appreciate you choosing Aptive to help protect your home.
-Jasmine
Respectful communication before and…
Respectful communication before and during treatment. Will stay with Aptive.
6 February 2026
Reply from Aptive Pest Control - Dallas
Hi Steve,
Thank you for sharing your experience! We’re thrilled to hear that our team’s respectful communication before and during your treatment made a positive impression. Building trust and providing reliable service is exactly what we strive for at Aptive, and it means a lot to know you plan to stay with us. We truly appreciate you choosing Aptive to care for your home!
-Jasmine
Very good manner for pest control man
Very good manner for pest control man, willingness to spray inside and deal with snow outside, price is fine.
28 January 2026
Reply from Aptive Pest Control - Dallas
Hi Mark,
Thank you for sharing your experience. We’re glad to hear that our service professional provided courteous, attentive service and went above and beyond to handle both the indoor treatment and challenging outdoor conditions. It’s also great to know that you feel our pricing is fair.
Providing reliable, flexible, and professional service is exactly what we strive for at Aptive. We truly appreciate you choosing us to care for your home and for taking the time to recognize our team’s efforts.
-Jasmine
Courteous and thorough upon arrival ask…
The service technician upon arrival ask what specifically needs attention. He is always very courteous and takes the time needed to do a thorough job.
4 February 2026
Reply from Aptive Pest Control - Dallas
Hi Miriam,
Thank you for sharing your experience. We’re glad to hear that your service professional takes the time to ask about your specific concerns, is courteous, and completes a thorough job. Providing attentive, personalized service while making sure every area is properly addressed is exactly what we strive for at Aptive.
We truly appreciate you choosing Aptive to care for your home and for recognizing the care and professionalism of our team.
-Jasmine
Casey was very professional
Casey was very professional. He arrived on time, treated our property and followed up with pictures so we would know all the areas he treated.
1 February 2026
Reply from Aptive Pest Control - Dallas
Hi Cindy,
Thank you for sharing your experience. We’re thrilled to hear that Casey provided professional, thorough service and kept you informed with pictures of the areas treated. Clear communication and attention to detail like this are exactly what we strive for at Aptive.
We truly appreciate you as part of the Aptive neighborhood and look forward to continuing to provide reliable, high-quality service for your home.
-Jasmine
Great experience but occasional scheduling issues
Techs are always friendly, professional, and responsive. I’ve had issues with corporate automatically and somewhat aggressively scheduling treatments in addition to what I had originally signed up for. Or, techs showing up in the morning when I had scheduled them for the afternoon. While very frustrating, Aptive has always addressed the issues appropriately and at no additional cost. I plan to stay with the company for now.
28 January 2026
Reply from Aptive Pest Control - Dallas
Hi there,
Thank you for taking the time to share your experience. We’re glad to hear our service professionals have consistently been friendly, professional, and responsive, as providing that level of care is a top priority for us at Aptive.
I completely understand how frustrating scheduling issues can be, whether it’s treatments being added automatically or appointments arriving earlier than expected. We’re glad we’ve been able to address these concerns for you, and we appreciate your patience as we work to make scheduling as smooth as possible.
It means a lot to hear that you plan to continue with Aptive. We truly value you as part of the Aptive neighborhood and look forward to providing reliable, effective service that meets your expectations in the future.
-Jasmine
They are flexible with my schedule
They are flexible with my schedule. The technician calls ahead to let me know when he will arrive. Always asks if I am having specific problems.
22 January 2026
Reply from Aptive Pest Control - Dallas
Hi Kathy,
Thank you for taking the time to share this feedback. We’re glad to hear that the flexibility with scheduling and the call ahead have helped make your visits easier to plan.
It’s also great to know your service professional takes the time to check in about any specific concerns before getting started. At Aptive, those conversations are an important part of making sure each visit is tailored to what you’re seeing around your home.
We truly appreciate you being part of the Aptive neighborhood and for choosing Aptive to care for your home.
-Jasmine
Reply from Aptive Pest Control - Dallas
Hi Brandon,
Thank you for taking the time to share your feedback! We’re thrilled to hear that our service professionals have consistently been professional, courteous, and punctual. At Aptive, providing service you can rely on and feel confident about is always our goal, and it’s wonderful to know that we’ve delivered that experience for you.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home. Your kind words mean a lot to our team, and we’ll be sure to share them with everyone who serves you.
-Jasmine
Technician was professional and polite
Technician was professional and polite. Explain everything about service he provided
15 January 2026
Reply from Aptive Pest Control - Dallas
Hi Jane,
Thank you for taking the time to share your experience. We’re glad to hear that our service professional was professional, polite, and took the time to clearly explain the service provided. Clear communication and respectful, thorough service are what we strive for at Aptive, and it’s wonderful to know our team delivered that for you.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
Super friendly pest control specialist
Super friendly pest control specialist. He listened to my needs and followed through with my requests.
21 January 2026
Reply from Aptive Pest Control - Dallas
Hi Melody,
Thank you for taking the time to share your experience. We’re thrilled to hear that our pest control specialist was friendly, attentive, and followed through on your requests. Listening to our customers and addressing their specific needs is exactly what we strive for at Aptive, and it’s wonderful to know our team delivered that for you.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
Long time customer
Long time customer - Dependable and does what is asked to maintain a bug barrier around house
20 January 2026
Reply from Aptive Pest Control - Dallas
Hi James,
Thank you for being a long-time customer and for sharing this, we truly appreciate it. Dependability and following through on what’s asked are things we take seriously at Aptive, especially when it comes to maintaining a consistent bug barrier around your home.
It means a lot to know you’ve trusted us over time, and we’re grateful to have you as part of the Aptive community. Thank you for choosing Aptive and for allowing us to continue taking care of your home.
-Jasmine
Good job!
I like that the tech's let me know when they plan to be there, when they arrive and when they are finished. And send photos of the areas they serviced.
9 January 2026
Reply from Aptive Pest Control - Dallas
Hi Sara,
Thank you for sharing your feedback! We’re glad to hear that our team keeps you informed every step of the way and provides photos of the areas serviced. At Aptive, we take pride in delivering thorough, professional service while keeping our customers confident and aware of the work being done.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
James gives the very best customer service
James gives the very best customer. He patiently helps and listens to all of my pesty questions..
Also, one of my neighbors was at my house while James was here and as we were talking he mentioned that since we were friends he could 'up with a great discount with the "friends and family" plan.
I love that he texts every visit, before and after. I am aware of everything that is going on. Thank you!!!
12 January 2026
Reply from Aptive Pest Control - Dallas
Hi Suzanne,
Thank you so much for sharing your experience! We’re thrilled to hear that James has been patient, attentive, and thorough in answering all of your questions. It’s wonderful to know that his communication before and after each visit has helped you feel informed and confident in your service.
We truly appreciate your loyalty and the trust you’ve placed in Aptive. Our team takes pride in providing friendly, professional service and ensuring every customer feels valued. Thank you for being a part of the Aptive neighborhood!
-Jasmine
The technician sprayed around the house…
The technician sprayed around the house and treated the yard and took photos of his work. Good job!
16 January 2026
Reply from Aptive Pest Control - Dallas
Hi James,
Thank you for sharing your feedback! We’re glad to hear that our service professional thoroughly treated your home and yard, and that the photos helped show the work completed. At Aptive, we take pride in providing detailed, reliable service while keeping our customers informed every step of the way.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
The technician Abe is very professional…
The technician Abe is very professional and committed on to do a good job. He answered all our questions and I could sense his knowledgement. Thanks for doing an excellent job.
15 January 2026
Reply from Aptive Pest Control - Dallas
Hi there,
Thank you for sharing your experience! We’re thrilled to hear that Abe provided professional, knowledgeable, and attentive service. It’s wonderful to know he took the time to answer all your questions and ensured the job was done thoroughly. We’ll be sure to pass along your kind words to Abe. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.
-Jasmine
Excellent communication from the…
Excellent communication from the service technician plus appreciated the pictures he sent.
15 January 2026
Reply from Aptive Pest Control - Dallas
Hi Julie,
Thank you for sharing your experience! We’re thrilled to hear that your Aptive service professional provided excellent communication and followed up with helpful photos. Clear communication and keeping our customers informed are key parts of the service we aim to provide, and it’s wonderful to know that this made a positive difference for you. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.
-Jasmine
Reply from Aptive Pest Control - Dallas
Hi Rex,
Thank you for sharing your feedback! We’re glad to hear that your Aptive service professional was conscientious and helpful during your visit.
At Aptive, we strive to provide service that is both thorough and attentive, and it’s wonderful to know that commitment came through for you. We truly appreciate you choosing Aptive and being part of our community.
-Jasmine
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