All of the technicians that have visited us have been very courteous, considerate and friendly. It gives us confidence to have them in our home and the techs are always able to answer our questions.
Company replied
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The pest service people are great and show up. The scheduler for termite inspection verified the appt. for this past Monday 5/4 and that section of the company had a no show and didn't notify me of t... See more
Company replied
As always, an incredible job. Since hiring Aptiva, I am finally able to enjoy my beautiful patio and backyard. That, alone, is worth a million dollars every week. Mrs. Elliot
Company replied
My most current experience with Aptive was termite inspection and the installation of termite poison traps. The staff that made up their crew was great and they all did a fantastic job. They did a gre... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
2030 G Ave, Ste 1100, 75074, Plano, TX, United States
- 14699330849
We overthink pests so you don't have to.
4.5
Excellent
240 reviews
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Aptive has professional technicians
All of the technicians that have visited us have been very courteous, considerate and friendly. It gives us confidence to have them in our home and the techs are always able to answer our questions.
29 April 2026
Reply from Aptive Pest Control - Dallas
Hi Rachel,
Thank you for sharing this thoughtful feedback. We’re really glad to hear that every Aptive service professional who’s visited your home has been courteous, considerate, and friendly, and that they’ve been able to confidently answer your questions along the way. That sense of trust and comfort in your home is something we truly value.
At Aptive, we believe great service goes beyond treatment, it’s also about communication and respect every step of the way. We’ve got this handled on our end, and we appreciate the opportunity to continue taking care of your home.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Dallas
Hi Thomas,
Thank you for taking the time to share this. We really appreciate the encouragement and your support of Aptive.
We’re glad to hear things have been going well, and we’ll absolutely keep working hard to maintain that level of service for you. We’ve got this handled on our end, and we look forward to continuing to take care of your home.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Dallas
Hi Terry,
Thank you for sharing your experience and for choosing Aptive! We’re really glad to hear JT provided courteous, competent, and thorough service during your visit.
That’s exactly the level of care we strive for on every appointment, making sure everything is handled with attention to detail and professionalism from start to finish. We truly appreciate your feedback and look forward to serving you again!
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Dallas
It's absolutely wonderful to know that you've had such a great experience with our service so far! Your satisfaction means the world to us, and you can count on our team to continue doing what's needed to ensure your concerns are handled to the best of our ability. It's always a pleasure to treat your home, and we are so grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Dallas
Thank you for taking the time to share your wonderful feedback with us, Gokul! We're thrilled to hear that you found our service excellent and that you appreciated the communication and time our team dedicated to you. At Aptive, we pride ourselves on ensuring that every detail is handled with care and precision, and it's gratifying to know that our efforts have met your expectations. We look forward to continue protecting your home from unwanted pests for years to come!
-Alexis, Aptive Care Team
Aptive Services are Wonderful!
As always, the service was on time, attentive to detail, and helpful! Will recommend!
5 May 2026
Reply from Aptive Pest Control - Dallas
This is great to hear, Ann! Your time is valuable, so we're really glad our team has been on time. It's also wonderful to know we've been detail-oriented and willing to help handle your concerns. Your satisfaction means the world to us, and we appreciate your trust in Aptive to protect your home from unwanted pests!
-Alexis, Aptive Care Team
Communication Issues
The pest service people are great and show up. The scheduler for termite inspection verified the appt. for this past Monday 5/4 and that section of the company had a no show and didn't notify me of the inability to keep that appt. I lost 2 hours waiting. The next available is 2 weeks away.
I called the main pest service receptionist and informed her of the problem about the no show. Instead of listening she needlessly sent another pest treatment service person out although on the records I had that service done earlier 5/4. 5/5 the pest service person arrives. There needs to be better internal communication between staff/management and personnel performing services.
5 May 2026
Reply from Aptive Pest Control - Dallas
Hi Jo Anne,
I’m really sorry for the frustration this caused, especially the missed appointment, lack of notification, and the time you spent waiting. That’s not the experience we want for you with Aptive.
It also sounds like there was a breakdown in communication that led to unnecessary confusion and an extra visit you didn’t need. We appreciate you bringing this to our attention so we can address it internally and improve.
Please reach out to us directly at socialmedia@goaptive.com when you can so we can review your account and help get everything properly aligned moving forward. We’ve got this handled from here and are committed to making this right.
-Jasmine, Aptive Care Team
Everything that I have mentioned they…
Everything that I have mentioned they took care of it
5 May 2026
Reply from Aptive Pest Control - Dallas
It's wonderful to hear everything you mentioned was handled during your service, Ada! It’s great to know your concerns were fully addressed as expected. We appreciate your feedback and are so grateful you've chosen Aptive to protect your home from unwanted pests!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Dallas
We really appreciate your feedback, Ron! It’s wonderful to hear you’ve had solid service, good communication, and results you’re happy with. Thank you for trusting Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Dallas
We’re really glad to hear you had great communication with our service professional, William! Clear updates and responsiveness are an important part of a positive experience, and we appreciate you taking the time to share your feedback. Thank you for trusting Aptive to help handle your pest control needs!
-Alexis, Aptive Care Team
Great communication
Great communication. Friendly technician who did a great job. On time
21 April 2026
Reply from Aptive Pest Control - Dallas
We really appreciate your feedback and are glad you experienced strong communication, friendly service, and punctual arrival, G. Consistent, reliable care like that is what we aim for every time we're at your home, and we're so glad you've been satisfied. Thanks for being the best part of Aptive!
-Alexis, Aptive Care Team
Came on time and was thorough in…
Came on time and was thorough in application and documented with photos.
27 April 2026
Reply from Aptive Pest Control - Dallas
Thank you so much for taking the time to share your experience with us, Gwen! It's wonderful to know that our team arrived on time and provided a thorough service, complete with photo documentation. At Aptive, we pride ourselves on ensuring that every detail is handled with care and precision, and it's wonderful to know that this commitment resonated with you. Your feedback means the world to us, and we're grateful you've chosen us to help protect your home from unwanted pests!
-Alexis, Aptive Care Team
I had a great experience with my…
I had a great experience with my Nathan. He was professional, punctual, and very knowledgeable about the issue I was dealing with. He took the time to explain everything clearly, including what treatment was being used and how to prevent future problems. I really appreciated his attention to detail and how thorough he was during the service.
25 April 2026
Reply from Aptive Pest Control - Dallas
Hi Ashley,
Thank you for taking the time to share this, we really appreciate it! It’s great to hear Nathan delivered such a strong experience, being professional, punctual, and knowledgeable while also taking the time to clearly explain the treatment and prevention steps. That level of detail and care makes a big difference, and we’ll be sure he sees your kind words.
At Aptive, we focus on making sure every service is handled with thoroughness, clear communication, and attention to the small details that help prevent future issues, not just treat the current ones. Thank you for choosing Aptive, we’ve got this handled for you.
-Jasmine
Satisfied customer for years
We have used Aptive for several years now and have been very satisfied with their services. The communication is excellent, technicians always very friendly and take the time to explain the service being provided. I love the follow up with with the images and our pest control is definitely under control.
23 April 2026
Reply from Aptive Pest Control - Dallas
Hi Laura,
Thank you for sharing this, we really appreciate your continued trust in Aptive over the years. It’s great to hear you’ve been very satisfied with the service, and that the communication, friendly service professionals, and clear explanations have stood out to you. We’re also glad the follow-up photos and consistent pest control results have given you confidence that things are truly under control.
We appreciate you being part of the Aptive family, and if you ever need anything moving forward, we’ve got this handled.
-Jasmine
As always
As always, an incredible job. Since hiring Aptiva, I am finally able to enjoy my beautiful patio and backyard. That, alone, is worth a million dollars every week. Mrs. Elliot
16 April 2026
Reply from Aptive Pest Control - Dallas
Thank you so much for your wonderful review, Mrs. Elliot! We are thrilled to hear that you are enjoying your patio and backyard to the fullest. At Aptive, we believe in creating spaces where you can relax and enjoy without worry, and it’s fantastic to know that we've got this handled for you. Your satisfaction is our top priority, and your kind words inspire us to continue delivering exceptional service. We really appreciate your trust in our team to protect your home from unwanted pests!
-Alexis
Aptive tech Dalton
Technician Dalton was very careful and thorough. The best I’ve seen from Aptive.
16 April 2026
Reply from Aptive Pest Control - Dallas
Thank you for sharing this great feedback with us! We’re glad to hear Dalton’s attention to detail and thorough approach stood out as one of your best experiences with us. That level of care is exactly what we aim to provide every time we're at your home. It's always a pleasure to handle your pest concerns, and we appreciate having you as a part of Aptive!
-Alexis
Termite extermination day
My most current experience with Aptive was termite inspection and the installation of termite poison traps. The staff that made up their crew was great and they all did a fantastic job. They did a great service told me it was the newest technology.
19 April 2026
Reply from Aptive Pest Control - Dallas
Hi there,
Thank you for sharing your experience, it’s great to hear our team delivered such a strong service during your termite inspection and installation. We’re glad they took the time to walk you through the process and help you feel confident in the treatment being used. At Aptive, we’re always working to use effective, up-to-date solutions to keep your home protected, and it’s great to know that came through. If you ever have questions or need anything moving forward, don’t hesitate to reach out, we’ve got it handled. Thanks again for choosing Aptive and being part of the neighborhood.
-Jasmine
Work was done thoroughly and he…
Work was done thoroughly and he explained carefully all he did
21 April 2026
Reply from Aptive Pest Control - Dallas
Hi Esther,
Thanks so much for sharing this, we really appreciate the feedback and are glad to hear your Aptive service professional completed the work thoroughly and took the time to clearly explain everything he did. That level of communication and attention to detail is exactly what we aim for on every visit, making sure your home is fully taken care of and everything is handled with transparency from start to finish. We appreciate you choosing Aptive, and we’re always here to keep things handled for your home whenever you need us.
-Jasmine
Reply from Aptive Pest Control - Dallas
Hi Larry,
We really appreciate you sharing this, and we’re glad to hear your Aptive service professional took the time to listen closely to your requests and deliver a great experience.
That combination of communication and quality service is exactly what we aim for on every visit. We’re grateful you felt heard and well taken care of, and we’ll keep working to make sure every detail is handled with that same level of attention. At Aptive, that’s how we make sure we’ve got this handled for you.
-Jasmine
prompt and coureous
We have Aptive service 2 properties and have been very satisfied with technicians and level of service.
7 April 2026
Reply from Aptive Pest Control - Dallas
Hi Ron,
Thank you so much for sharing this kind feedback and for trusting Aptive to service both of your properties. We’re really glad to hear you’ve been satisfied with our service professionals and the level of service you’ve received.
It means a lot to know we’ve been able to consistently support you across both locations. Our goal is always to make sure everything is clearly handled and taken care of so you can feel confident year-round. We truly appreciate your continued trust and look forward to keeping things handled for you moving forward.
-Jasmine
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