Best pest management company I’ve ever used! We have no annoying insects, no mice, no other rodents….nothing! Customer service is great. I have always spoken to a live person whenever I’ve called, the... See more
Company replied

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Best pest management company I’ve ever used! We have no annoying insects, no mice, no other rodents….nothing! Customer service is great. I have always spoken to a live person whenever I’ve called, the... See more
Company replied
Pablo did an excellent job arriving on time, answering my questions, asking me if there’s anything else, and offering to answer questions even if they came up after he left. He was very thorough, and... See more
Company replied
Some things seem to have changed at Aptive. I had to call about scheduling, since none was listed. I don't know if I have the same location servicing my home. The technician went a bit too fast. Ov... See more
Today I was unable to be here when Steve arrived to service my house and property. He let me know ahead of time when he would be arriving and what he was going to do. He made sure to send me at least... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
245 Roosevelt Rd, Bldg 9, 60185, West Chicago, IL, United States

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Never know when they’re coming and they haven’t resolved the issues they said they would. Not impressed at all

Reply from Aptive Pest Control - Chicago
Although I wasn't home agent sent pictures of everything he did as well as a written explanation of why he was doing it. He gave me a advance notice of his arrival.

Reply from Aptive Pest Control - Chicago

Reply from Aptive Pest Control - Chicago
The best part of Aptive is it's field technicians. They are the face of the company, with direct interaction with the customer. My current tech, Franklin, is one of the best I've had in many years of service. He is personable, polite, courteous, and a pleasure to work with; he is also knowledgeable, experienced, and extremely helpful. Great service!

Reply from Aptive Pest Control - Chicago
Aptiv always keeps our house free from outside creatures. Every once in a while, some ants may get into the heating ducts. Within one day, they are out and eradicate that infestation. We are very pleased with the results we get.

Reply from Aptive Pest Control - Chicago

Reply from Aptive Pest Control - Chicago
They contacted me to inform me when they would be arriving. I then received a text saying what all was performed and that they had finished. Nice knowing when they have arrived and completed the job!!!

Reply from Aptive Pest Control - Chicago
My tech did a great job and took care of all my requests.

Reply from Aptive Pest Control - Chicago
He listened to my needs about pests. He sprayed where I asked him to & provided me with some glue traps.
He was quick, friendly & efficient. Thank you

Reply from Aptive Pest Control - Chicago
I get an email that reminds me that my service will be in a couple of days.....this is very helpful for me to make sure I'm home so that I don't miss an appointment. Then on service day the Technician calls me when he's approximately 30-45 minutes out.

Reply from Aptive Pest Control - Chicago

Reply from Aptive Pest Control - Chicago
Reliable service. They listen to your concerns and do their best to take care of them.

Reply from Aptive Pest Control - Chicago
I appreciate the comprehensive pest control service and great communication from Aptive. Our technician, Jacob, texted that he was arriving soon and inquired about specific issues we might have, then sent me photos to show the areas he had paid special attention to.

Reply from Aptive Pest Control - Chicago
My technician Jeff was great. He was polite, professional, and thorough.

Reply from Aptive Pest Control - Chicago
The a Sevice Tech and I had a great, to-the-point discussion about the current service application and the first spring application.

Reply from Aptive Pest Control - Chicago
Brandon did a great job explaining what solutions we had and how to help prevent pest from getting into our house. Very knowledgeable and polite. Did a wonderful job with the prevention around the house.

Reply from Aptive Pest Control - Chicago

Reply from Aptive Pest Control - Chicago
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