Pablo did an excellent job arriving on time, answering my questions, asking me if there’s anything else, and offering to answer questions even if they came up after he left. He was very thorough, and... See more
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See what reviewers are saying
Best pest management company I’ve ever used! We have no annoying insects, no mice, no other rodents….nothing! Customer service is great. I have always spoken to a live person whenever I’ve called, the... See more
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The service technician did a great job and made sure I was totally satisfied. I deducted a star because no time period was set for my service. As I did not want to sit home all day waiting, I called m... See more
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I have been using Aptive for many years...the people that I work with are very kind and professional. Customers Service personnel are also very kind! Also they will come out and do a free re-spray i... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
245 Roosevelt Rd, Bldg 9, 60185, West Chicago, IL, United States
- 13126354680
We overthink pests so you don't have to.
4.5
Excellent
240 reviews
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Great service
15 January 2026
Reply from Aptive Pest Control - Chicago
Hi Tony,
Thank you for sharing your experience! We’re glad to hear that you received great service from our Aptive team. Providing reliable, thorough, and professional service is always our goal, and it’s wonderful to know that this was reflected in your visit. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.
-Jasmine
Adam did a great job
Adam did a great job. Treated all areas of concern inside and outside. Aptive, as a whole, has done a great job keeping my home free of insects.
10 January 2026
Reply from Aptive Pest Control - Chicago
Hi Al,
Thank you for sharing your experience! We’re thrilled to hear that Adam provided thorough service both inside and outside, and that Aptive has helped keep your home free of insects. Delivering reliable, detailed, and effective pest control is always our goal, and it’s wonderful to know that our team has reflected that in your visits. We’ll be sure to pass along your kind words to Adam. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.
-Jasmine
My guys are always courteous and do…
My guys are always courteous and do specific details for me where we have issues. No complaints from them. I’ve have really good service. I have had Aptive for many years and I could swear on my service agreement that I was guaranteed locked in at that rate and had a pretty hefty rate increase this year. I can’t find my paperwork for that. Maybe someone could explain that to me please?
11 January 2026
Reply from Aptive Pest Control - Chicago
Hi Shelly,
Thank you for taking the time to share your feedback! We’re thrilled to hear that your service professionals are courteous, attentive to the details that matter most to you, and providing a consistently positive experience over the years.
Regarding your concerns about the recent rate increase, we completely understand how this can be confusing, especially when you’ve had a long-standing agreement with Aptive. We’d be happy to review your account and your service agreement with you to clarify the pricing and ensure everything is clear.
Please reach out to us directly at socialmedia@goaptive.com so we can look into this together and provide a full explanation. We truly appreciate you being part of the Aptive family and for giving us the opportunity to continue serving your home.
-Jasmine
Great Service
Aptive redesigned its call center, which now is much more responsive.
I appreciate the professional approach and knowledgeable servicing agents that come to service the home.
10 January 2026
Reply from Aptive Pest Control - Chicago
Hi Janiece,
Thank you so much for sharing your experience! We’re thrilled to hear that you’ve noticed improvements with our call center and that our team has been able to provide knowledgeable, professional service in your home. At Aptive, we’re always focused on making every interaction smooth and responsive, from the first call to the service visit. Your feedback means a lot and encourages us to keep delivering the best possible experience to our neighbors.
We truly appreciate you choosing Aptive and being part of our community!
-Jasmine
Professional treatment
An experienced professional treated all areas of my property as requested. Well done!
9 January 2026
Reply from Aptive Pest Control - Chicago
Hi Raymond,
We’re glad to hear that our service professional was able to treat all areas of your property as requested. At Aptive, we take pride in providing thorough, knowledgeable service that protects your home and gives you peace of mind. Thank you for choosing Aptive and being part of our community. We truly appreciate your trust in us.
-Jasmine
The service was consistent to service I…
The service was consistent to service I have received in the past.
9 January 2026
Reply from Aptive Pest Control - Chicago
Hi Jo Ann,
We’re glad to hear that our service has continued to meet your expectations. At Aptive, we take pride in providing consistent, reliable, and thorough pest control solutions for every home we visit. Thank you for choosing Aptive and being part of our community. We truly appreciate your trust in us.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Leigh,
Thank you for sharing your feedback! We’re glad to hear that our team has consistently been on time and professional during your visits.
At Aptive, we take pride in providing reliable and respectful service that our customers can count on. We truly appreciate you choosing Aptive and being part of our community.
-Jasmine
Received the service professionally
Received the service professionally. Duke inquired if we have any problems that needed special treatment.
1 January 2026
Reply from Aptive Pest Control - Chicago
Hi John,
Thank you for taking the time to share your experience! We’re glad to hear that Duke provided professional service and took the time to ask about any specific concerns that needed special attention.
At Aptive, we believe in delivering thorough, personalized service while making sure every customer’s unique needs are addressed. We truly appreciate you choosing Aptive and being part of our community.
-Jasmine
Always polite and professional
1 January 2026
Reply from Aptive Pest Control - Chicago
Hi Julie,
Thank you for taking the time to share your feedback! We’re glad to hear that our team has consistently been polite and professional during your visits.
At Aptive, we take pride in providing service that is both respectful and effective, and it’s wonderful to know that commitment comes through for our customers. We truly appreciate you choosing Aptive and being part of our community.
-Jasmine
everything went perfectly
4 January 2026
Reply from Aptive Pest Control - Chicago
Hi John,
Thank you for sharing this. We’re so glad to hear that everything went perfectly during your service.
Our goal at Aptive is to make each visit smooth, efficient, and stress-free, and it’s always great to know when that experience comes through. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood.
Thanks again for taking the time to leave a review. We look forward to continuing to take care of your home.
-Jasmine
January treatment
service tech Ceasar was very good and spent attention to treating outside of house.Still not sure why application is needed in Cold months-January/February
3 January 2026
Reply from Aptive Pest Control - Chicago
Hi Dane,
Thank you for sharing your feedback! We’re glad to hear that Ceasar provided attentive, thorough service, especially with the exterior treatment of your home. At Aptive, we aim to address areas where pests are most likely to seek shelter, even during colder months, to prevent infestations before they start.
We appreciate your question about winter applications, it’s a great point, and we’d be happy to explain more about how these treatments work to protect your home year-round. Thank you for being part of the Aptive neighborhood, and we look forward to continuing to keep your home safe and comfortable.
-Jasmine
Always asks what is needed and does the…
Always asks what is needed and does the job well.
3 January 2026
Reply from Aptive Pest Control - Chicago
Hi Nancy,
Thank you for sharing your feedback! We’re glad to hear that our team takes the time to listen to your needs and delivers effective, thorough service. At Aptive, understanding our customers’ priorities and providing reliable pest protection is at the heart of what we do.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to care for your home.
-Jasmine
Good reduction in flying insects but…
Good reduction in flying insects but have mice on the outside propey
23 August 2025
Reply from Aptive Pest Control - Chicago
Hi Darryl,
Thank you for sharing your feedback! We’re glad to hear that you’ve noticed a reduction in flying insects. We also understand your concern about the mice around your property, and we’d like the opportunity to address that as well. At Aptive, we aim to provide comprehensive pest protection, both inside and outside the home, and your feedback helps us ensure no areas are overlooked.
We truly appreciate you being part of the Aptive neighborhood and encourage you to reach out so we can review your property and help resolve the remaining pest concerns.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Mary Ann,
Thank you for sharing your feedback! We’re glad to hear that our team’s thoroughness and attention to detail, including the tests and photo documentation, continue to stand out. At Aptive, we take pride in providing clear, comprehensive service so our customers feel informed and confident. We truly appreciate you choosing Aptive to care for your home.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Laura,
Thank you for sharing your feedback! We’re glad to hear that our team’s communication and thorough service have made a positive impact. At Aptive, keeping our customers informed and providing reliable, effective pest control are top priorities. We truly appreciate you choosing Aptive to care for your home.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi there,
Thank you for sharing your feedback! We’re glad to hear that our team provided prompt and complete service. At Aptive, we take pride in delivering reliable, thorough pest control so our customers can feel confident their home is protected. We truly appreciate you choosing Aptive.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Marcus,
Thanks so much for the kind words. Great customer service is something we truly strive for at Aptive, so it means a lot to hear that reflected in your experience. We really appreciate you choosing Aptive and being part of the Aptive neighborhood. If there’s ever anything you need, we’re always here to help.
-Jasmine
stay away!!!
deceptive tactics to sign up for 2 year contract and can't get out without paying high fees.Last time out they spent 3 minutes spraying around house.
14 December 2025
Reply from Aptive Pest Control - Chicago
Hi Harry,
Thank you for sharing your feedback. I’m sorry to hear your experience with Aptive left you feeling frustrated, especially regarding the agreement terms and the length of your service visit. That’s not the experience we want for our customers.
Our service professionals aim to tailor each visit to the home’s needs, and we apologize if this visit felt rushed. We’d like the opportunity to review your account, clarify the agreement details, and ensure your remaining services are handled with the care and attention you expect from Aptive.
If you’re open to it, please reach out to us at socialmedia@goaptive.com so we can work toward a better experience moving forward. Your feedback helps us improve how we serve our customers.
-Jasmine
Was hired predominately for outdoor spider control
Was hired predominately for outdoor spiders and webs on house and garage exterior. Came out 5 times as promised under the contract I signed from April to December. Spider problem was completely eradicated. We’re very satisfied.
21 December 2025
Reply from Aptive Pest Control - Chicago
Hi Linda,
Thank you for taking the time to share your feedback. I’m thrilled to hear that your spider concerns were completely resolved and that our team was able to fulfill all five visits as promised under your contract.
At Aptive, we strive to provide thorough, effective service while keeping our commitments to our customers. It’s wonderful to know your experience reflects that, and we truly appreciate you being part of the Aptive neighborhood and trusting us to protect your home.
-Jasmine
Never know when they’re coming they…
Never know when they’re coming and they haven’t resolved the issues they said they would. Not impressed at all
14 December 2025
Reply from Aptive Pest Control - Chicago
Hi Jason,
Thank you for sharing your feedback. I’m very sorry to hear that your experience with Aptive hasn’t met your expectations. We strive to provide reliable, timely service and effective solutions, and it’s clear we fell short in your case.
I’d like the opportunity to review your account and work with our operations team to address the issues you’ve experienced and make sure your home receives the attention it needs. Please reach out to us directly at socialmedia@goaptive.com so we can follow up and work toward a resolution. Your feedback is important and helps us continue improving the service we provide to every Aptive customer.
-Jasmine
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