Appliances Online Australia Reviews 

I ordered Sunday afternoon and the appliance was delivered Monday morning! The price was good when considering the free delivery and take away of the old appliance. The delivery team was also efficient and professional. I would recommend Appliances Online.

No fuss , no worries … smooth purchase after answering some questions. Delivery was quick and efficient . Customer service was very helpful. Would use again!

Exceptional service from Appliances Online! They offer next-day delivery, even when ordering multiple items, which made the whole process incredibly convenient. One of the products I ordered was out of stock, but Zafi from customer service quickly arranged a similar replacement so my order could still be delivered straight away. Zafi was friendly, helpful and made everything easy. Highly recommend Appliances Online for their excellent service and fast delivery!

The Appliance online site is very well put together, easy to navigate and contains all the alternative brands for comparison. Delivery was prompt and efficient with pleasant very pleasant people.

Easy to order. Competitive pricing. Great communication and quick professional delivery. Highly recommended.

Very good website easy ordering fast delivery.

Phone order was easy and price matched. Delivery service is exceptional, including set up and removal of old appliance and packaging. Always my go to for appliances.

I have purchased 2 items now, Fridge and Washing Machine. I accnot be happier with the products, the service, the delivery and removal of old appliance is an absolute winner. Thank you

I ordered a new dryer online at 7pm and by 7am the next morning my appliance was delivered and old dryer taken away. Great price, delivery and excellent service. This is second appliance i have purchased from them and highly recommend.

WONDERFUL SERVICE, EXCELLENT PHONE STAFF AND HELPFUL TO GET THE BEST PRODUCT AND THE BEST PRICE!! ABSOLUTELY FABULOUS TO DEAL WITH..THANK YOU MAKE MY SHOPPING EXPERIENCE ALWAYS GREAT AND I CAN'T NOT WAIT TO BUY MORE!! :)

Easy to use website, great pricing, ordered a new tv Friday night 6:30pm, new tv was in my living room at 9:15am the next day

Bait Advertising.

I ordered (and paid for) a hybrid chest freezer (advertised as being on "sale") on 8th May, with delivery scheduled for 5th June.

On 3rd June, I received a phone call (which was the first correspondence I had received) to inform me that they don't yet have stock. A little late in the day, I think. Delivery was rescheduled for 19th June.

On 24th June, in light of no delivery and no correspondence, I phoned to enquire about the status of my order. I was informed that they still don't have stock and I'd either have to wait, for another few weeks, or receive a refund. I asked about an alternative and they offered me a similar sized freezer, from a different manufacturer, at a 25% higher price, with no compensation. I chose a full refund.

I am miffed that I waited, almost 2 months, for a product which they did not have in stock and which they continued to advertise (albeit at a higher - still on "sale" - price).

To not have the item that I ordered, in stock, nor to acquire stock in a reasonable time, and yet to continue to advertise the same product, and to offer me a more expensive alternative, is, in my opinion, bait advertising, A practice which is illegal, as far as I understand. I believe they they should be taken to task, by ACCC, accordingly.

Based on this experience, I cannot recommend such a shoddy (and seemingly fraudulent) company.

Excellent service, next day delivery
Installation, took old appliance away , no boxes left , just an all round brilliant service
Highly recommend

My installation was a bit tricky, but my installer handled everything quickly and efficiently . I'm very happy with the pricing and quality of my products.

Great service great choice n price of products especially the option for the old appliances to be removed and all packaging free of charge perfect

Fantastic sales prices and the excellent delivery service made this a 5 star experience. Knowing an exact delivery window was great and unexpected for an item as small as a hair dryer. Will buy more goods from Appliances Online in the future!

Fantastic customer service. Good choice of appliances, free next day delivery was great. Delivery guys were very polite and helpful. They took all the boxes and packaging away. Showed us how the appliances work.
I’ve contacted the shop by online chat to change my phone number and that was done very efficiently.
Great experience.

I was very surprised by the entire Appliances Online experience. Every aspect from researching product, ordering, delivery, communication, pricing; all exceptional. I cannot recommend AoL highly enough. Happy to purchase again

Have purchased a number of appliances including fridge, dishwasher, washing machine, electric kettle, food processor and ninja multi cooker. All arrived on time. All well priced. All easy to order. All old appliances taken away. All arrived on time. what's no to like?

Didn't connect the Foxtel HDMI for my elderly parents who only have Foxtel, and had no idea how to work a TV. The website says free connection, but the customer service said it was just putting batteries in a remote. I have terminal cancer and now a 3hr round trip to connect a cable and push a couple of buttons. They have zero empathy, zero compassion, zero help. Should of delt locally.

Edit: Free Connection in a resonable person's terms would me the plugging of at least 1 TV input source so then the TV works, otherwise it's just installation, (like plugging a fride into 240v), not connection. Connection means you would are connecting it to something that should make the TV work. The fact that this is stated in small writing and I have tap on the "i" on my mobile shows just how misleading this is.
I don'y want anything personally, I wrote this warning others of not making the same mistake. I have rectified the situation, you cannot cover the stress, and difficulty you have put my family and I through. I am seeking zero compensation and If you want to do something, then change Free Connection to Free delivery and unboxing and don't hide critical information under a little "i" for info tab. Plugging it into 240v and walking away is not connection. I don't blame the delivery drivers, they aren't trained, but you train them to do everything else so 30min of extra training and a resonable $20 charge which you would make fortune for them to connect 1 cable "which is then an actual connection". You would have a lot more happier customers.