Ordered OEM LG ACV72909503 Shock Absorber Damper. Received ACV72909506 which is completely wrong part. No customer service phone number, no response to email. Company will not allow return even within... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I got an OEM drain hose for our Maytag washer for a fantastic price, half of other sites. My order came rather quickly, ordered on 08/02/2026 and got it on 08/06/2026. I got emails about my order conf... See more
I needed a part for my LG portable AC, They gave me the part number and directed me to Appliance Parts 365. I tried to get in contact with a representative to be sure I ordered the correct part. There... See more
Part fit perfectly. Order came quickly and was very well packaged. Watched a how to video and I was able to install it easily by myself. Much better than having to replace the whole microwave and my h... See more
Company details
Written by the company
Great prices on genuine, name brand, appliance repair parts as well as generic appliance parts. We also sell HVAC parts! We have all major brands, including but not limited to Whirlpool, GE, Frigidaire, Haier, Maytag and more!
Contact info
Tennessee Avenue 1756, 45229, Cincinnati, United States
- info@applianceparts365.com
- applianceparts365.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Work not completed and I already paid…
Work not completed and I already paid for it.
Cannot get hold of technician or anybody at the company.
Worst service ever!!!!!!!!!!!!
Fast delivery
I was able to quickly source the part I needed and received it quickly. Very good service
Working great!
It was the exact specs as the original. And a whole lot more economical in price.
The price was just a bit steep
The price was just a bit steep. Thats all.
Thanks for the parts!
Relatively inexpensive parts. Only a few days delay. They responded to my inquiry quickly and emailed a tracking link. Thanks!
Parts were correct Kitchen Aid dishwasher replacements
Parts were correct replacements, delivery updates were timely and order was delivered as promised.
No way to communicate with them.
No way to communicate with them.
Placed my order on 3/2, no stauts on my order, they don't answer phone calls or respond back to emails.
Whirlpool Microwave bracket
Easy to order on line, fast delivery and great price on the item I needed. I received the item well packaged. Thank you!
Damaged lid
Oh I did receive my steamer basket, however the lid was damaged. The rest of the steamer was fine. I would like a replacement lead if possible. Thank you in advance
SLOWER THAN SNAILS 🐌
Ordered parts for my kitchen aid. 1 week later I’d not received a tracking number or the parts I ordered. I emailed customer service, no response. I did finally get a notification 2 days later that a shipping label had been created. It was 9 days from order placement to order fulfillment. No where did it specify back order or that it takes a week and a half to fulfill orders. I’d have ordered elsewhere if I’d known it was going to take that long.
Felt mislead
I ordered a part they took my money. The part was supposed to be delivered in about 4 days. After the 5th or 6th day ,I called only to be put on hold and then transferred to a voice recording. They did email me back saying they had the part on back order to give them a few days to get more stock. I then tried calling again unsuccessfully after 11 days had passed and put on automated message again. I typed that I need my part in 2 days or my money back. They immediately sent my money back. This business accepts orders when they don't have the part and it was impossible to talk to a person with the number provided. although they refunded my money quickly I would not recommend this business. There practices are shoddy and deceptive in my opinion.
Very happy customer
Oven element died in an explosive display so we replaced it. Oven would not heat up. Thanks to the guidance from applianceparts365, we replaced the control panel. The part was easy to find and checkout was simple. Shipping was much quicker than expected. Great prices!
Part fit and fixed problem
Part fit and fixed problem. I did not receive any confirmation of order and when we tried to contact to verify that order was placed we got no response. I was pleasantly surprised to receive part on time.
you were very helpfull in getting what…
you were very helpfull in getting what i ordered and in supplying my parts on time
i received a part which didn’t fit the…
i received a part which didn’t fit the appliance i had put in the model # and then upon emailing them was told to follow this link and apparently i have to rate them before i return the product? so am confused at this point.
Bins fit perfect
Perfect description, door bins fit perfect. Every time again.
Thank you
Exact sizes & fast delivery
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








