Ordered OEM LG ACV72909503 Shock Absorber Damper. Received ACV72909506 which is completely wrong part. No customer service phone number, no response to email. Company will not allow return even within... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I got an OEM drain hose for our Maytag washer for a fantastic price, half of other sites. My order came rather quickly, ordered on 08/02/2026 and got it on 08/06/2026. I got emails about my order conf... See more
I needed a part for my LG portable AC, They gave me the part number and directed me to Appliance Parts 365. I tried to get in contact with a representative to be sure I ordered the correct part. There... See more
Part fit perfectly. Order came quickly and was very well packaged. Watched a how to video and I was able to install it easily by myself. Much better than having to replace the whole microwave and my h... See more
Company details
Written by the company
Great prices on genuine, name brand, appliance repair parts as well as generic appliance parts. We also sell HVAC parts! We have all major brands, including but not limited to Whirlpool, GE, Frigidaire, Haier, Maytag and more!
Contact info
Tennessee Avenue 1756, 45229, Cincinnati, United States
- info@applianceparts365.com
- applianceparts365.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Website is a scam
Website is a scam. If you call the phone number, no one answers. They have a retail website in addition to this website. The retail website shows the parts I ordered out of stock but the applianceparts365.com website is just a placeholder with incomplete inventory information.
Great job, ApplianceParts365 ... I'll be back!
I could not find a set of GE washer suspension rods locally, here in Hollywood FL, and I needed them to solve a client's desperate situation. I found them on ApplianceParts365 at a great price, ordered them and paid for overnight shipping. They arrived within 24 hours, saving the day! THANK YOU!!
Perfect replacement for a…
Perfect replacement for a "discontinued" ice bin...
Thanks for the great offerings and serviec!!
Read negative reviews with a grain of salt
I had read some reviews on line that weren't very complimentary. Based on my experience, I got exactly what I ordered, my order was filled immediately, the mailing method I chose was spot on and my product arrived as advertised and quicker than I had anticipated. My experience was TOP NOTCH!
The gasket fit into place
The gasket fit into place, it was delivered fast, will order from you in the again ..... when the time comes.
The shelf doesn't fit although it was…
The shelf doesn't fit although it was said to be for my oven. There's no paperwork with it as to how or where to return it.
I still haven't received my order
I still haven't received my order. Nobody has contacted me and I have messaged multiple times.
Great Experience!
Great experience ordering from these guys. Fast shipping and fair prices!
One and done
It seems like the part was used or very old. Order# 1288391. Within a few days the part was leaking. It's a one and done purchase for me. Return was approved; however, you have to pay for shipping again. Not worth it.
I received the wrong product
I received the wrong product. I tried the chat room to rectify situation. I was asked what part # did I receive. I responded I had no idea but I know part # I was expecting. I was instructed to look on the 'box' to find the part #. It did not come in a box, I responded, and there is no part # on the plastic bag it was packed in. It was in a white and gray bag with another cellophane bag jammed on top. This piece has one 'handle'; what I need has 3. Don't know date of online conversation for sure because I don't know how to print out that information.
I received them as expected
I received them as expected. It was a little slower with the ship time than another company I have been using but I found what I needed for here for half the cost of the other place.
The part worked. Shipping was horrible.
The part worked as promised. The only thing I'm extremely pissed about is I paid for the express 2-3 day shipping and it took 5 business dats to get here. Dont waste your money on the express shipping!!!
Best price I could find on this part…
Best price I could find on this part and affordable shipping.
My Go To Appliance Parts Place
The part arrived quickly and fit perfectly.
Great prices and correct parts with…
Great prices and correct parts with fast shipping! I tell everyone to order with you!
They gave me a great price and it…
They gave me a great price and it arrived when it was supposed to. The only thing I could say was ship item a little sooner. I ordered it on March 30 th and received it on April 10th.
It'll do the job!
I ordered a replacement lint filter for about 1/3 the cost of other options. Quality isn't as high as original but I think it'll do the job.
Everything went wrong with my…
Everything went wrong with my transaction and it's clear, the people that work for and own Appliance Parts365 don't hold themselves accountable or to any dignified standard.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








