Applesofgold Reviews 

71
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the fine jewelry and highlight the wide variety of exquisite, unique pieces available for purchase. Reviewers consistently find the staff to be extremely helpful, polite, and responsive when guiding them through custom designs or answering all detailed questions. Consumers frequently note that the overall customer service is truly outstanding, ensuring a completely smooth, easy, and pleasant purchasing process from start to finish. Many buyers deeply appreciate the reliable communication, quick responses, and fair pricing, making this a truly trusted destination for special lifetime jewelry pieces.

What people talk about most

Product

Consumers find product quality and craftsmanship to be exceptional, expressing immense satisfaction with... See more

Quality

Customers consistently note positive experiences with quality, highlighting exquisite and beautifully made... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the unbeatable support and... See more

Staff

People report positive experiences with staff, highlighting quick and responsive communication from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience with Apples of Gold was straight forward & easy. I worked directly with Afshin to create a custom Claddagh ring for my daughter to cherish for a lifetime, & she will It is a beautiful ri... See more

Rated 5 out of 5 stars

I was looking to purchase a crucifix necklace for my wife. There were so many to choose from but ashfin had one in his collection that was perfect. He was so helpful and responsive to questions that I... See more

Rated 5 out of 5 stars

Apples of Gold is our go to purveyors of fine jewelry. I find Afshin to be knowledgeable and helpful which always leads to a rewarding online shopping experience. The wide variety of jewelry and exc... See more

Rated 5 out of 5 stars

Afshin has always gone that extra mile in answering my questions; designing mock-ups for me; exhibiting thoroughness, patience, and extreme kindness. The articles I have purchased from Apples of Gold... See more


Company details

  1. Jewelry Store
  2. Clothing Store

Information provided by various external sources

Providing gold jewelry, diamond rings, gemstone rings, wedding rings, gold bracelets, gold chains, gemstone jewelry, diamond jewelry, men's jewelry, and unique fine gold jewelry with 45 Day Return Policy and free shipping.


Contact info

4.8

Excellent

TrustScore 5 out of 5

71 reviews

5-star
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1-star

No recent history of asking for reviews

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4.8

All reviews

(71)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was Christmas time

It was Christmas time, my boyfriend said he had lost a gold piece to his gold necklace, which was the only thing his father left him when he passed. He mentioned he’d like to have another gold piece like the one he lost and I turned to Apples of Gold and I found the perfect piece. My boyfriend was elated, and it fit the gold chain perfectly. With great prices and excellent customer service. I will be shopping at.Apples of Gold again.

4 December 2023
Unprompted review
Rated 5 out of 5 stars

Delighted with the Excellent Communications

Its not easy to navigate a site to search for and purchase jewelry online. The challenges are plentiful: can't really see the item up close, questions on how long will shipping take etc! Feel that same eay?
Well applesofgold.com may be your new jeweler - surprising your with excellent customer service. I was looking for a specific jewelry item. Applesofgold.com. had a similar item so I sent a query. The response was almost instantaneous! So surprisingly delightful! For an online store, the prices, shipping and customer servixe / feedback are unbeatable! Will always look on this site first when shopping again!'

10 May 2023
Unprompted review
Rated 5 out of 5 stars

Super service

Super service.
Custom work for my situation.
Love my ring.
Quality is amazing.
Highly recommend.

25 September 2023
Unprompted review
Rated 5 out of 5 stars

Apples of gold exceeds expectations!

I have purchased items from Apples of Gold, both customized and standard, and every time has been a positive experience. The item arrived packaged safely and quickly, and exceeded my expectations in the design and quality. I would definitely purchase from them again they have a large selection of standard items and willing to customize anything you need.

11 December 2023
Unprompted review
Rated 5 out of 5 stars

Customer Service is top notch

Customer Service is top notch! Really like the convenience of being able to text them or send them an email. Quick to respond to any questions, comments or concerns. I ordered an engagement ring from them and it came sooner than expected and it was amazing, no issues with package or product.

23 December 2023
Unprompted review
Rated 5 out of 5 stars

14k gold cuban chain and handmade crucifix

I've bought cuban chain and they handmade a 14k gold crucifix for a different gold chain. The quality of the products are exceptional. The communication and staff was superb throughout the process. Recommended then to everyone.

15 November 2023
Unprompted review
Rated 5 out of 5 stars

Great quality

Great quality! Great customer service! I have bought multiple items from Apples of Gold, and will continue to do so moving forward.

1 September 2023
Unprompted review
Rated 5 out of 5 stars

Marvelous company!

Marvelous company!! I can’t recommend them enough! I bought my son a solid gold chain and solid gold crucifix from them and I had a great experience. They communicated with me every step of the way! They had no problem exchanging the item for a longer length chain and they kept me in constant contact with them insuring my satisfaction! I will be buying from them again for sure!!

1 September 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service!

Customer service and attention to detail were outstanding! The order was on a tight timeline for a special occasion and ApplesofGold kept us informed every step of the process. The quality of the jewelry was exceptional and exactly what we had special ordered. Thank you Afshin for fulfilling our order as promised.
Rick & Nancy
New York

8 January 2024
Unprompted review
Rated 1 out of 5 stars

Everything was the opposite of what it's supposed to be

If you see a piece you'd like to buy, do not buy it, if you are depending on a certain delivery time. The system confirmed our choice and size, and I paid right away, plus paid extra for 2-day- delivery. But I did not hear back from the company at all for days, after I paid, them saying later that my phone and computer must have been off, broken or whatever. ?? Only so much can be off...
It turned out, the piece was not even in stock in the ordered size. In the end, I had to take the ring in the bigger size, and paid even more money, for over-night-delivery... and had to size it down at my costs too.
It was a very bad experience and I took the ring because I needed it for a certain time and occasion.

6 June 2023
Unprompted review
Applesofgold logo

Reply from Applesofgold

All of our jewelry shows the shipping time on the product detail page as well as the basket and check out pages. This item was a 5-7 business days item because customer requested a specific size and the ring is made to order in that exact size. Sometimes customers don't read this or miss it on the website. The 2-day shipping this customer paid for was FedEx 2nd Day which is the shipping speed used once the ring is ready to ship. All of this is clearly listed on our website in numerous areas during the checkout process. We often offer a refund of shipping fees as a courtesy to our customers in such cases if they did not read the description and shipping times. We do our best to meet customer expectations and have an A+ rating with the BBB and very high customer ratings overall. Thank you!

Rated 5 out of 5 stars

Fantastic!

Purchased a gold crucifix chain for my now husband as a wedding gift. It was absolutely perfect and I just could not find anything else like it on the internet. Apples of gold also happens to be the real deal and the quality of the jewelry is top notch. So happy with this purchase and would definitely purchase again or recommend them.

22 July 2022
Unprompted review
Rated 5 out of 5 stars

Celtic cross for men

Celtic cross for men
Accessible and excellent customer service. They were able to customize the cross to my needs. Excellent craftsmanship. Exceeded my expectations. Highly recommend the company.
Constantine from Utah

6 May 2022
Unprompted review
Rated 5 out of 5 stars

Quality and Customer Service

Thank you so much for the prompt customer service. I ordered our wedding bands from Apples of Gold. There was a small issue with my order because I was having it customized in a different width than was online, but my emails were returned with a resolution in hours and my order was shipped out the next day. We got our bands within 2 business days and we couldn’t be happier. The rings are gorgeous! They are such good quality. All the ones in the stores near us felt flimsy and cheap. Apples’ rings have weight and just feel solid and better made. Highly recommend.

2 March 2022
Unprompted review
Rated 5 out of 5 stars

Awesome Customer Service

I purchased a diamond and amethyst engagement ring from Apples of Gold back in 2015, and this year, my wife accidentally chipped the stone . I sent the ring to them for repair (which was at a very reasonable cost) and they handled the repair with over-the-top customer service. Constant and personal communication, and first-class work. They even arranged to send the ring back to me at the hotel I was staying at on a business trip. The ring now looks better than new! Highest recommendation!

2 July 2020
Unprompted review
Rated 5 out of 5 stars

Great!

I just wanted to say that you guys have great service and the shipping was fast and painless. And it's the same wedding band that I had before. Perfect size and everything. I will definitely let other friends and family know.

10 April 2020
Unprompted review

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