We have had great service from App Insitute. Their support has been exceptional. The app is very straight forward and a great addition to our business.
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See what reviewers are saying
I started using App Institute a year ago when I decided to build my first app. The team are so supportive, patient and reliable. The quality of the app exceeds my expectations too and we are getting... See more
Wow! What a company. Professional from the beginning to the very end. Supportive and always there, every stage of your new app. We can't single out any department better than another, or one person... See more
The team at App institute has been absolutely wonderful! With Covid-19 changing the face of hospitality, our beach club made a last minute decision to develop an app. Thanks to App Institute's extensi... See more
Company details
Information provided by various external sources
Build mobile apps quickly and without writing a single line of code using our intuitive app maker.
Contact info
United Kingdom
- appinstitute.co.uk
4.8
Excellent
106 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Our App has always worked perfectly and…
Our App has always worked perfectly and I actually couldn't believe how easy it was to create. I had no experience creating apps but with the dashboard provided and the tools on the site it was super easy to set up.
17 July 2018
Unprompted review
Reply from Appinstitute
Hi DMUK,
Thank you for taking the time to leave this amazing review.
We really appreciate your feedback and we are delighted that you are happy with our service!
Thanks again.
I found the revision/transition to the…
I found the revision/transition to the current AppInstitute app very cumbersome... and still find it difficult to use and update... the change from when I signed up initially... to what it is now is much less user friendly for me... and I'm not seeing much online help available... I'm sure that it has some neat improvements... but when you are trying to keep all of your online stuff updated anymore... one doesn't really have the time to re-learn an existing system that was working well for them before.
17 July 2018
Unprompted review
Reply from Appinstitute
Hi Rick and Mary,
Thank you for taking the time to leave this review and for your feedback.
Our online support team are available from 8am to 6pm (BST) and normally respond to enquiries within 5 minutes, any made outside of business hours have a response time of 1 working day.
We also have a knowledge base which can be found on your CMS which has handy videos and articles regarding the platform.
We do have a worldwide customer base so we will always find a solution that works best for you.
Also if you want to email us we can arrange for one of our support team to go through the platform with you and answer and questions you might have.
If you would like to arrange this please email support@appinstitute.co.uk
Thanks
A Great Treasure!
A great treasure for my company! It did an amazing job building my site more responsive and easy to use. Very grateful.
11 July 2018
Unprompted review
Reply from Appinstitute
Hi Edwin,
Thank you so much for your great review.
We really pride ourselves on delivering outstanding levels of service, so to hear this feedback is fantastic.
Thanks again.
Total rip off company
Total rip off company! since the change all was good till new company took over. Auto renewed without permission nothing was said! put the price up!! contrary to there own terms and conditions, which states any increases will be mentioned to the customer in writing but guess what never happened, guess why not? because it may have reminded some companies that it was about auto renew some companies like myself unaware that they were on auto renew would have cancelled. Anyway had to pay the full fee, guess what now the app has completely been changed it no longer works cannot re-submit without paying another $99 fo the app which was all included before the swindlers took over. give them a wide berth as this is now in the hands of trading standards.
22 January 2018
Unprompted review
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