Appinstitute Reviews 

106
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We have had great service from App Insitute. Their support has been exceptional. The app is very straight forward and a great addition to our business.

Rated 5 out of 5 stars

I started using App Institute a year ago when I decided to build my first app. The team are so supportive, patient and reliable. The quality of the app exceeds my expectations too and we are getting... See more

Rated 5 out of 5 stars

Wow! What a company. Professional from the beginning to the very end. Supportive and always there, every stage of your new app. We can't single out any department better than another, or one person... See more

Rated 5 out of 5 stars

The team at App institute has been absolutely wonderful! With Covid-19 changing the face of hospitality, our beach club made a last minute decision to develop an app. Thanks to App Institute's extensi... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Build mobile apps quickly and without writing a single line of code using our intuitive app maker.


Contact info

4.8

Excellent

TrustScore 5 out of 5

106 reviews

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4.8

All reviews

(106)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, great selection of features to use on your app, speedy reply to questions and always friendly. Honestly they are unbelievably helpful. My knowledge of computers in general is quite limited but Appinsitute have guided me all the way and still continue to do so after publishing my app.

1 February 2019
Unprompted review
Rated 5 out of 5 stars

What's not to like? It's amazing!

I am so thrilled we discovered App Institute! We had priced out the creation of an app via other platforms and companies, and App Institute was by far and away the best fit for our organization & budget. Not only is it reasonably priced and user friendly, but I also get experience in learning how to build an app! Very exciting!

23 January 2019
Unprompted review
Rated 1 out of 5 stars

Very poor customer service,the website…

Very poor customer service,the website is waste of time, I build my app but is showing me different things nothing to do with my business ??? Not happy 😠😠😠

19 November 2018
Unprompted review
Appinstitute logo

Reply from Appinstitute

Hi Aman, we'd love to give you a better understanding of the AppInstitute app builder platform so you can correctly choose the right features to match your business. It's easy to edit our templates and we'd be more than happy to give you a free demo. We're also happy to extend your free trial should you need more time to complete your app. Our support team are available via the online chat from 8AM-6PM GMT, Monday-Friday to assist you.

Rated 1 out of 5 stars

Poor sales management, expensive and not very dynamic

We are still getting emails from someone, who insists on sending us a sales marketing emails. However the name of the company on the screen shots is wrong, and the images are over a year old... how about updating them? - Hardly agile, or demonstrating of the ability to update at ease!

£24 a month for a PWA is quite expensive, especially when I have my own web domain and my site is already mobile friendly. Alternative companies offer their top package for cheaper and includes way more than appinstitutes basic package!

In short, if they can't get their sales messages right, I can not have any confidence in them getting the finished product right!

UPDATE 21/11/18:
When I posted this as an initial review Appinstitute reported it as a breach of trust pilots guidelines.
In order to comply I have removed:
The name of the person sending the emails
The name of the alternative competitor
Added Appinstitute for clarity [before basic package]

However they have lost 1 star for this, as instead of taking poor feedback and working with it, they have tried to hush it up.

15 November 2018
Unprompted review
Rated 5 out of 5 stars

We didn't have a great understanding of…

We didn't have a great understanding of the app systems and were worried we would mess up.
The entire team have guided me, helped me and offered next to instant support.
I would recommend using App institute to anyone looking for their own app, mobile business etc.

Professional, high quality and good pricing system.

11 October 2018
Unprompted review
Rated 5 out of 5 stars

Everything we could have asked for!!

Our VIP guestlist has been full 6 weeks in a row since we launched!!

I was impressed by the experience of building an app with AppInstitute, and the support team were very helpful, but the results have far exceeded our expectations we had over 500 downloads in our first week! Really useful marketing tool!

9 October 2018
Unprompted review
Rated 5 out of 5 stars

Great Loyalty Card App

Customers are really enjoying the loyalty card in our app, it's nice to be able to offer rewards and keep track of which customers are using them, rather than the our old card stamp system

Impressed so far, looking forward to promoting this further

9 October 2018
Unprompted review
Rated 5 out of 5 stars

Very Responsive, Great Company!

This is a great app to advertise your business, professional, functional and easy to manage & use. And their customer support was very responsive, if I have anything questions they answered it.

9 October 2018
Unprompted review
Rated 5 out of 5 stars

PERFECT!

It was an amazing expirience, the chat support and the design of the backend of the app is all very simple and easy to use. Hopefully i will have another app project soon!

8 October 2018
Unprompted review
Rated 5 out of 5 stars

Really Quick Service

My app is now up and running on Apple and Google, and i'm really please with the results, just wanted to say thank you to all the team for your assistance making this possible

8 October 2018
Unprompted review
Rated 5 out of 5 stars

Amazing support

Amazing support, really helped me get things moving forward with my reseller account, have just sold my first two apps and really excited about working with you guys long term!!

8 October 2018
Unprompted review
Rated 5 out of 5 stars

Such Quick Service

My app is already on the Apple App store, really excited to let our listeners know we finally have an app, thanks for all your hard work

5 September 2018
Unprompted review
Appinstitute logo

Reply from Appinstitute

Hi Phil,

Thank you so much for your great review.

Let us know how you get on with your App!

Thanks again.

Rated 3 out of 5 stars

Problems with submitted app

Problems with submitted app - told would go to development team, have never heard anything back. Do not take suggestions for features seriously, no communication when app was removed from google play store until we spotted it - very poor customer service despite the money you pay.

4 September 2018
Unprompted review
Rated 4 out of 5 stars

American AppInstitute User

Creating the app is pretty simple and the final product looks good! The only reason I did not give 5 stars is because there the messaging system could be a little better (its good, but needs improvement).
Also, the chat feature. It's good and the people are helpful, but being the U.S. you have to account for their timezone. Increased, off-hours staffing would help American customers.

4 September 2018
Unprompted review
Rated 5 out of 5 stars

Great opportunity to develop a new…

Great opportunity to develop a new income stream with full support.

3 September 2018
Unprompted review
Appinstitute logo

Reply from Appinstitute

Hi Phil!

Thank you for taking the time to leave this amazing review.

We really appreciate your feedback and we are delighted that you are happy with the service!

Rated 5 out of 5 stars

As both an app product platform and…

As both an app product platform and technical guidance in the app structure process, AppInstitute gives developers all the tools to create a successful app experience for the end-user.

3 September 2018
Unprompted review
Appinstitute logo

Reply from Appinstitute

Hi Hal,

Thank you so much for your amazing review.

we really appreciate your time and we are delighted you are happy with our platform and features.

Thanks again.

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