AppFolio Property Manager Reviews 

everything about the event was very professional. the classes were very helpful and informative.

Appfolio helps us stay ahead of the ever changing landscape of real estate and has helped us grow over 10+ years of working together.

This conference was amazing! I thoroughly enjoyed the key note speaker Daniel Pink! The breakout sessions held was so informative! It was well planned and organized!

AppFolio always puts on a great event! We enjoyed the classes and speakers that were available during the event. I would love to see more vendors from AppFolio Stack at the expo next year.

I left this conference feeling inspired and enthusiastic with new learning and strategies to implement at work. It is impressive how appfolio prioritizes enhancing operational efficiency and improving residents experience from day one.

It was pretty informative.

Suggestion: have breakout sessions geared more specifically towards residential(sfh) vs. commercial(multi)...There was some, but not many specifically towards sfh.

Networking with other industry professionals and AppFolians made the experience.

Peter Dawson from AppFolio was truly exceptional. He is our rep, so we had a prior relationship. With that being said he went out of his way to ensure that we had the best experience at the conference.

The Future2024 Appfolio conference was a well organized event that had lots of fun infused with lots of education.

First conference. Was almost overwhelming with the number of sessions. Would like less panel discussions and more hands on sessions

WHAT A CONFERENCE. Engaging speakers, exciting new features, oh, and BOYZ II MEN. We had a blast. Thanks so much!

The app is easy for me to learn. The organization skill on here is key. good job!

Love the software, but customer service is HORRIBLE! First you get AI answers that arent' relevant, you sent support requests that go days unanswered. You spend four hours waiting for a person to answer your chat and then they ask a few questions and are offline! Issue not resolved and tenants cannot pay rent!

We have been using AppFolio for property management, but our experience took a downturn when they abruptly stopped allowing credit card payments from tenants with no prior warning. This sudden change disrupted our operations and inconvenienced our tenants who relied on this payment method.

The lack of communication and support from AppFolio was very disappointing, leaving us scrambling for alternatives. A reliable payment processing feature is crucial in property management, and AppFolio's failure to maintain this service has us reconsidering our options. We expected better from a company that markets itself as a comprehensive property management solution.

Love the app. I get really fast service from the techs that assist with situations and problems and our Rep Chad Neider is the best!

My former property manager refunded my deposit through AppFolio almost a month ago and they aren’t releasing the funds to my bank account. I’ve contacted them several times and they refuse to give me any details about the issue and won’t release the funds to my bank account. If you make payments through their portal, I’d recommend using a credit card so at least you have the ability to dispute payment issues with your credit card company.

Used to be great. Then they added fees to process rent payments. Then they rolled out a new payment processor that is requiring business name changes (why not just change the coding instead, idk). They were great for over a decade. Now they don't seem to be able to find a solution for their customers.

Our company started using AppFolio in June. It has saved us so much time, from finding potential tenants to screening their applications and converting them to tenants. We love it and would recommend anyone looking for software that cuts down on the administrative work of property management look into this software.

This system is amazing and only getting better and can pretty much keep track of everything possible, the customer service has gotten much better and majority of the time can chat almost instantly when needing assistance. Their help team is awesome and will help walk you through everything necessary to complete your tasks.

Absolute garbage company. Their cheap poorly constructed software has double charged my bank account 2 times, holding my money hostage over a long weekend. Zero customer support and good luck getting your boomer landlord to fix any problems with the app software.