Worst credit card company I've ever dealt with. Paying the upfront fee's wasn't a problem, it was the exceptionally long delay receiving the card. And getting conflicting responses as to its arrival t... See more
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100% scam. Called when they first “opened” 9am eastern time. No reps available and tried numerous times. Finally got a rep ant 1:15pm and he tried transferring me to credit cpr to “activate” the card.... See more
So I applied for the Reserve Card and was approved at which time I was sent a link to my bank account and had to verify a 35.00 payment after which I got nothing else from them and can't connect anyon... See more
don't pay any program fees you give them 35$ then 65$ then you get your card and there's no agents available to activate it for you no matter how many times or days you call, 100% scam
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I ordered the card Memorial weekend…
I ordered the card Memorial weekend after makin 2 payments now here it is the end of June and I still haven’t received it and when I tried to call it tell me to enter my card number but I don’t have a card to enter and that’s the only option that the have when you call there’s no option for customer service the email that they’re using says it doesn’t exist and the chat link never open up to start a chat
Scamming ass people very convenient…
Scamming ass people very convenient there never any reps to activate a card
They got me too!
Yep, they got me too. Paid the activation fees and finally received the card about 2 months later. But now I cant activate it. Since when do you receive a card in the mail and cant activate it until you speak to an agent whos NEVER there? WOW. they really got me too. Dont do it!
Dont get try to even get this card!
I been waiting for a month and never…
I been waiting for a month and never got my card and I’m still waiting. I want a refund and I calling the Better Business Bureau on them.
I waited over a month
I waited over a month. They said 10 to 14 business days. Didn’t happen. Not even close. I kept calling. Three times a day. Every day. Used the chat, too. Twenty-one days. Not one live person. Incredible.
Then I looked at the reviews. Suddenly, everything made sense.
So I filed a dispute with my bank. Best decision I made.
Here’s the amazing part. At 3:34 a.m., my bank confirmed they received the dispute. At 3:35 a.m., one minute later, I got an email saying my account was canceled and my fees were being refunded.
One minute. Think about that.
Apparently, when a bank gets involved, things move very, very quickly.
If you’re still waiting, don’t wait forever. Get your money back. File the dispute if you have to. It’s amazing how fast problems get solved when the money starts going the other direction..
Paid the fees 95.00 and waited and…
Paid the fees 95.00 and waited and waited... no card. After 25 days I call, asked for a refund, sensing a scam. Still haven't recieved the refund , total SCAM
Just got an email this morning they…
Just got an email this morning they canceled the card for no reason. After waiting a month.
Don’t do it
The worst ever never got my card atleast I called for the cancel to get my refund and they had THE NERVE to say you won’t be able to reapply I said NO PROBLEM
Scam
don't pay any program fees you give them 35$ then 65$ then you get your card and there's no agents available to activate it for you no matter how many times or days you call, 100% scam
Extremely long wait to receive card(2…
Extremely long wait to receive card(2 months), hard to get card activated( 4 days of trying, still no results) waiting to receive my activation and program fee refund
Worst credit card company I've ever…
Worst credit card company I've ever dealt with. Paying the upfront fee's wasn't a problem, it was the exceptionally long delay receiving the card. And getting conflicting responses as to its arrival time. After finally getting the card, I'm still unable to activate it. An agent is never available to assist when I call, and currently it's been three days waiting a return call.
Sent application on May 6
Sent application on May 6. Was told card had been mailed and would arrive May 27-29. No card came and each time I contacted customer service they assured my card had been sent. I read customer reviews and found out they some other company charged 195 to activate the card. I sent an email asking for my card to be cancelled and a refund. My refund came the next day. This has been the worst customer service I have ever dealt with. Applied for a different card, no fees and it arrived 5 days later. This card is a joke and a rip off. If you know anyone who has applied tell them to cancel, it's not worth it.
Yeah they lie
Yeah they lie. I paid the fees they asked for on 5-7 and still never received a card.
You reach out to customer service and you get the same bullshit excuse from every agent.
So, don't waste your time. They are a bunch of lying crooks.
Scam Scam aScam
Scam. Paid fees, never received a card. It’s been over 2 months and whenever I do get in contact with someone, they all say 7 to 10 days. It’s been over $60. I contacted classaction.gov and told them everything to get a class action lawsuit going against them, I encourage everyone to do the same. Let’s sue these bastards.
Got screwed and scammed!
Got screwed and scammed! I emailed them asking where my card was and they said it's on the way from the carrier. I applied in April but now it's June. RESERVE CREDIT CARD IS A TOTAL SCAM! I asked for a refund through email and I got ignored. Pathetic
So I apply for this card and the fee…
So I apply for this card and the fee was $35 than they turn around and ask for $60 to send it. I have the card now after months of not having it. I just now call for refund and they said if I cancel I will no longer be eligible for future products for their company. I’m like in order for me to want the incentive to be part of your company or to have products from your company, I need a little bit of upfront and honesty then what was provided. I applied in April. I just got the card now in June and I couldn’t activate it. I put in my card information to activate it online and then it turns around and tells me that I have to call a number to activate my card and no one answers for me to activate my card so basically there is no use for this card for me and their response is well you’re frustrated cause they’re backed up on activating cards and I left a voicemail for them to call me back and no one has called me. No I’m frustrated because I was told you go online to activate it not you activate it online then you call a number you didn’t say that. They are supposed to send money back to my bank, let seen how long that takes.
They claimed they refunded my $95 back…
They claimed they refunded my $95 back they didn't. What ever you do do not apply they are scammers and they take your money. I applied April 20th and here it June 23rd they never refunded nothing. I wish i could give them a negative star
Think i’m going to Cancel my account…
Think i’m going to Cancel my account with these guys. Received the card on friday. Had to wait til monday to call and activate. Took them 2 whole days to get in touch with someone so i can activate it. On top of that, i was told i was approved for $300, only $30 is available to spend and then they charge all these extra fees. it’s not worth it.
It's been 3 weeks trying to activate my…
It's been 3 weeks trying to activate my card. No one answers the phone and they hit you with fee's before sending you a card... Scam,scam,scam.... I've called everyday and have left numerous voice mails with no call back.
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