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2.6

Poor

TrustScore 2.5 out of 5

4 reviews

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2.6

All reviews

(4)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

#13924

#13924
Trying to get a refund is impossible they never respond . Do not buy from this online shop if you thing you may need to return . The tray I bought was not worth the money . Terrible customer service !!!

6 August 2025
Unprompted review
Rated 1 out of 5 stars

They do not respond to customers

I was thrilled when I won a set of glasses in Aperol UK's Christmas promotion. They arrived safely, and I was really pleased.
Now they are sending me a second box of glasses, no doubt to be followed by more. I've emailed them twice (it says 24 hrs for a response) and tried messaging via Facebook but they never respond. There's no available phone number.
I just want them to correct whatever mistake on their system is causing them to send repeat boxes of glasses. I don't know what to do to make it stop 😥. Today I refused to accept the latest box and it will be returned to the company. Will that get a response...I doubt it.

27 January 2025
Unprompted review
Show reviews in all languages. (4 reviews)

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