Ordered a full-package BX (with blind-spot detection). It took 2 weeks via the free shipping option. Instructions are so-so, but cables are clearly marked for faultless connection. I connected the... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Purchased a BM7 and found that when using Apples CarPlay navigation app the screen only showed street names but did not show the streets. Customer service rep Nikki was very helpful at resolving the i... See more
Company replied
I appreciate the response of Nikki and step by step guide on any problems encountered with my bx, till now observing my bx. Thank you
Company replied
We bought 2 x C9 Pro Max units - what a game changer! Operates flawlessly with Android Auto (Google maps running). Split screen with the rear camera is really useful. I must mention I ran into an issu... See more
Company replied
Company details
Written by the company
AOOCCI delivers premium in-car infotainment solutions—including CarPlay/Android Auto adapters, GPS displays, and TPMS—for drivers and motorcycle enthusiasts worldwide. Our devices blend durable build quality, intuitive design, and seamless vehicle compatibility (with specialized options for BMW etc.). We prioritize customer satisfaction: our responsive support team offers fast help for pre-purchase queries and troubleshooting. Guided by user feedback, we refine products to ensure reliability and value. Choose AOOCCI to elevate your ride with smart, accessible tech that enhances safety and connectivity.
Contact info
Ho King Comm Ctr, 2-16 Fayuen St, Mongkok, Kowloon, Hong Kong
- +1 (484) 645-2100
- support@aoocci.com
- aoocci.com
4.5
Excellent
297 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a few questions about a product I…
I had a few questions about a product I wanted to buy. I spoke with Nikki, who was excellent—extremely helpful—and she gave me the solutions I was looking for. Thank you very much for your valuable help, Nikki
5 February 2026
Unprompted review
Reply from Aoocci
Thank you so much for your kind feedback!
We’re really glad **Nikki** was able to help you with all your product questions and provide the solutions you needed.
She’s a fantastic member of our team, and we’ll be sure to pass along your thanks to her.
We hope you enjoy your Aoocci product!
Best regards,
The Aoocci Team
Aoocci C6 Pro
I received my C6 Pro and am very pleased with the quality of the screen and the ease of setting up the device. The revised mount seems much neater than the previous one. I had a set up query with customer service and I recieved a message back within a few hours from Rita with an answer to sort it out. All in all very good value for money
5 February 2026
Unprompted review
Reply from Aoocci
Thank you so much for your wonderful review!We’re really happy you love the C6 Pro and that Rita helped you quickly.It’s great to hear you’re satisfied with the quality and value.Thanks for choosing us!
Reply from Aoocci
Thanks for the great review! 🙌 So glad our after-sales service hit the mark for you, and a huge shoutout to Nikki for being an amazing team member—we’ll be sure to pass on your kind words to her directly!
Appreciate you choosing us!
— The AOOCCI Team
Good After Sales response.
I received a faulty power cable with my unit, the unit itself worked properly.
Nikki from customer service was very prompt and thorough with the responses and got a replacement part dispatched to my address immediately.
Good after sales support from the company even after any manufacturing defects are found.
3 February 2026
Unprompted review
Reply from Aoocci
Huge thanks for your great review! 🙌 We’re sorry to hear you received a faulty power cable with your unit, but thrilled that Nikki was prompt and thorough in her responses and got a replacement part dispatched to you right away.
We’re proud to stand behind our products with reliable after-sales support, even when manufacturing defects arise—and we’ll be sure to pass your kind words straight to Nikki! Thanks for trusting us, and hope you’re enjoying your fully functional unit now.
— The Aoocci Team
Aoocci C6 Pro
So I decided I wanted a sat nav on my bike, spent hours looking to what other motorcyclists were using.Found loads were using high priced units and experiencing problems with them still . That, I didn’t want to! To be left with no sat nav. Then I found the one! Aoocci! Never heard of them! But the price was right and it did loads more! I’ve full connectivity to my phone and helmet via my intercom, plays music for me, accepts calls , is great with maps on google or Apple Maps! And it was a third the price of other high end brands which look unreliable! So as I needed 2 bought them , with slight anticipation. C6 pro came and I was impressed just by the packaging! There’s loads of stuff inside. I got straight to it and fitted them, as a vehicle engineer for me wasn’t an issue, came to the bit I normally hate, setting things up! Turned it on, turned my phone Bluetooth on ….. WHAM! straight in connected! Well that’s was easy. Went out for a ride, the unit held very stable,easy to see in all weathers . Only had one issue, one of the power leads stopped working, there’s some kind of power box in-line on this cable. Contacted Nikki at customer services, told her what I’d found wrong, she made sure it was the right cable and within days I had a new one, fitted it and good to go! Excellent customer service and back up. Nikki has been my dedicated customer service person and has done a tremendous job first class ! Don’t hesitate to buy Aoocci they are the future for motorcycles , I would definitely buy again. Well done Aoocci !!
3 February 2026
Unprompted review
Reply from Aoocci
Huge thanks for this fantastic, detailed review of the Aoocci C6 Pro—this made our whole team’s day! 🛵
We’re absolutely thrilled you found exactly what you were looking for in our C6 Pro, and that it’s ticked every box (and more!) for your motorcycling needs—seamless phone/helmet intercom connectivity, music, calls, reliable Google/Apple Maps, and all at a fraction of the cost of those high-priced, unreliable units you’d researched. It’s awesome to hear even the packaging impressed you, and as a vehicle engineer, you found the fit a breeze *and* the one-click Bluetooth setup was totally hassle-free—this is exactly the smooth, functional experience we design our gear for!
We’re sorry to hear you had a blip with a faulty power lead, but so glad Nikki stepped in straight away, sorted the correct replacement for you, and had it dispatched to you in no time. We’ll be sure to pass on your incredible praise to her directly—she’ll be over the moon to hear she’s been your dedicated, first-class support and that her quick help got you back on the road without delay.
It means the world that you loved the C6 Pro so much you bought two, and that you’re already a loyal Aoocci fan who’d buy again—thank you for trusting a brand you’d never heard of before, and for calling us the future for motorcycle tech! This is the best kind of feedback, and we’re so grateful you took the time to share every detail of your experience.
Here’s to countless smooth, connected rides with your C6 Pros—cheers to you, and a huge thank you again for being such an amazing Aoocci customer! 🚀
— The Aoocci Team
Saarthi
As per Specification 6pro device is best, worth to buy this a must have product while riding
27 December 2025
Unprompted review
Reply from Aoocci
A huge thank you for your wonderful feedback on the 6Pro! It means the world to us that you love the device and think it’s a must-have for riding—this is exactly what we aim for when creating our products.We truly appreciate your trust and support, and hope the 6Pro keeps accompanying you on all your great rides ahead.
This is my 3rd aoocci unit now and my…
This is my 3rd aoocci unit now and my personal opinion is excellent.
Also customer service is 5#
Many thanks Coco.
Also 3rd unit dosnt mean the others stopped working. 3 bikes. 3 aoocci's
29 January 2026
Unprompted review
Reply from Aoocci
Thank you so much for your amazing review and the 5-star praise for our customer service! 🥰 It’s awesome to hear you’re loving your 3rd Aoocci unit for your 3 bikes—this means the world to us!
We really appreciate your trust in our products and support all the way, and it’s our pleasure to assist you, always. Looking forward to serving you again anytime you need!
5 stars – Excellent support and great product!
I had some difficulties with my U6 CarPlay but Nikki from customer service was absolutely fantastic. She helped me every step of the way, patiently explained everything, and found a perfect solution to my problem quickly. Thanks to her dedication, everything is working perfectly now.
Highly recommend Aoocci – the product is good value and the after-sales support (especially Nikki!) is top-notch. Thank you so much, Nikki! 😊"
23 January 2026
Unprompted review
Reply from Aoocci
Hi there!
A massive thank you for this wonderful review—this made our whole team’s day, and **we’ll be sure to pass your incredibly kind words straight to Nikki**! 🥳
We’re so sorry you hit a few snags with your U6 CarPlay to start with, but thrilled that Nikki stepped in and went above and beyond—patiently guiding you every step of the way, finding a quick perfect solution, and getting everything working flawlessly for you. She truly embodies the top-notch after-sales support we’re so proud to offer, and this feedback means the world to her and all of us.
It means so much that you love the great value of our product and would highly recommend Aoocci—thank you for trusting us, and for taking the time to share this amazing shoutout for Nikki.
Here’s to countless hassle-free rides with your perfectly working U6 CarPlay, and a huge thank you again for your fantastic feedback!
Warm regards,
The Aoocci Team
Fantastic product and service
Fantastic product and service. The customer service from Coco was amazing.
17 January 2026
Unprompted review
Reply from Aoocci
Thank you so much for your fantastic review! We’re thrilled to hear you loved both our C6 Pro and the service from Coco. Your support means the world to us, and we can’t wait to serve you again soon!
Best Regards,
AOOCCI Team
Aocci is a very serious company with…
Aocci is a very serious company with very effective technical support
I particularly thank Estella who was very attentive and responsive to the problems I had with my C3 Plus, and found a solution to highlight the product,
I recommend the brand AOCCI
17 January 2026
Unprompted review
Reply from Aoocci
Thanks a million for your amazing review and recommendation of Aoocci!
We’re so glad that our technical support was helpful for you, and Estella will be absolutely delighted to hear your special thanks—she always goes the extra mile for our customers.
We really appreciate your support and hope to serve you again soon!
I have faced problems of recorded video…
I have faced problems of recorded video not showing speed and coordinates, also recoding of video was not taking place while riding when connected to Android Auto.
Contacted customer service and customer service executive named Coco addressed my issues and provided me correct solution.
Thank you very much to Coco to help me resolve my issues. Now all my problems are resolved and I am happy with the solution and als the product.
Thank you very much.
6 December 2025
Unprompted review
Reply from Aoocci
Thank you so much for taking the time to share your detailed feedback and kind words! We’re absolutely delighted to hear that all your issues—including the missing speed/coordinates in recorded videos and the video recording malfunction while connected to Android Auto—have been fully resolved, and that you’re now satisfied with both the solution and our product.
It’s wonderful to know that our customer service executive Coco addressed your concerns promptly and provided the correct solution that fixed everything for you. We take great pride in our team’s ability to deliver reliable technical support, especially when it comes to resolving product functionality issues that impact your user experience. Coco will be thrilled to hear her assistance made such a positive difference—we’ll definitely pass along your appreciation to her!
Your satisfaction is our top priority, and we’re grateful for your patience as we worked to resolve these matters. Should you have any further questions about using your device’s features, need additional support, or want to explore more of what your product has to offer, please don’t hesitate to reach out. Our team is always here to help.
Thank you again for your trust and support. We hope you enjoy many smooth, trouble-free rides with your fully functional device—capturing all your journeys with the speed and coordinate details you need!
Best regards,
AOOCCI Team
C3 Pro
I purchased a C3 Pro and initially had some connectivity issues. Estella was very willing and professional, and she helped a lot. Her clear guidance and prompt responses made the process much easier, turning a potentially frustrating situation into a smooth and positive experience.
12 January 2026
Unprompted review
Reply from Aoocci
Thank you sincerely for taking the time to share your experience with our C3 Pro and team!
We were sorry to hear you encountered connectivity issues initially, but we’re absolutely thrilled that Estella’s professional and timely support turned your experience around. Her dedication to providing clear guidance and prompt solutions is exactly what we strive for at our company.
Your positive feedback means a great deal to us and will be shared with Estella directly—she will be delighted to know her help made such a difference. We look forward to delivering more excellent products and services to you in the future.
Assistance was spot on
Assistance was spot on. Nikki was great though the process. Thank you.
10 January 2026
Unprompted review
Reply from Aoocci
Huge thanks for the awesome review! 🚀 So glad our assistance was spot on for you, and a massive shoutout to Nikki for being fantastic every step of the way—we’ll be sure to pass your kind words right to her!
Thanks for choosing Aoocci, and hope you’re loving your gear!
— The Aoocci Team
Couldnt pair TPM
Couldnt pair TPM. Coco replied within an hour and sorted it out (turns out should start the pairing process and THEN connect TPM sensor within 30 secs- turns out that the TPM sensors arent always on but wake up periodically and it is only when that happens pairing is possible).
30 December 2025
Unprompted review
Reply from Aoocci
Thank you so much for taking the time to leave this feedback and share your TPM pairing experience with us!
We’re thrilled that our team member Coco resolved your issue promptly within an hour, and we really appreciate you highlighting the critical pairing steps—initiating the process first, then connecting the TPM sensor within 30 seconds, as well as the sensor’s periodic wake-up feature. This useful information will be a huge help for fellow users who might encounter similar pairing challenges.
Your satisfaction is our top priority. If you have any further questions about your device or need technical support in the future, please don’t hesitate to reach out to our team.
Warm regards,
AOOCCI Team
I appreciate the response of Nikki and…
I appreciate the response of Nikki and step by step guide on any problems encountered with my bx, till now observing my bx. Thank you
23 December 2025
Unprompted review
Reply from Aoocci
Huge thanks for your kind words! We’re so glad Nikki’s quick responses and step-by-step guidance made sorting out your BX issues a smooth process, and hope it’s running perfectly for you now as you’re observing it.
We’ll be sure to pass this lovely feedback straight to her—she’ll be thrilled to hear it! Thanks for choosing Aoocci, and if you have any little questions at all with your BX down the line, we’re always here to help.
— The Aoocci Team
Very disappointing experience – multiple recurring issues
I had very high expectations from this product, but unfortunately the experience has been extremely frustrating.
Since installation with 1 month experience, I have faced multiple recurring problems:
TPMS device had to be replaced initially
SD card detection issue appeared, worked briefly after replacing the SD card, and then failed again
Camera recordings became fuzzy
Device frequently shows “No SD Card” even though the SD card works perfectly on a laptop
Recently, I also started receiving false high tyre pressure alerts while riding, even though tyre pressure was normal
Each time one issue is addressed, another issue appears after a few days. The device has already been installed by a professional bike mechanic, and repeated uninstalling/reinstalling is costly, time-consuming, and very frustrating.
Support has asked me to send the device to China for repair, which could take nearly one month including shipping and repair time. During this period, my bike would be left with loose and exposed wiring, making it unsafe and practically impossible to ride. This is not acceptable for a daily-use vehicle.
Overall, I am not satisfied with the product reliability or user experience. I expected a stable, premium solution, but instead I faced continuous troubleshooting and inconvenience. I am now even considering a refund instead of repair, as confidence in the product is very low.
Aoocci assigned a dedicated customer service representative Nikki. she tried to help, but it is not beneficial.
I would not recommend this product unless the quality control and after-sales process improve significantly.
29 December 2025
Unprompted review
Reply from Aoocci
Thank you for taking the time to detail your frustrating experience with our product—we sincerely apologize that your device has had multiple recurring issues since installation, and that this has fallen far short of the stable, premium experience you expected and deserve. We take your feedback extremely seriously, and we want to address the points you raised with full transparency, as well as reaffirm our commitment to resolving this for you completely.
First, we want to acknowledge the steps we have already taken to support you at the first sign of each issue: we arranged for a **replacement TPMS device immediately** at the onset of that problem, and even though the SD card in question was a complimentary gift with your purchase, we still processed a **refund for you as compensation** for the detection issues—these actions were our immediate effort to resolve your concerns without delay, and we regret that these fixes did not prevent subsequent problems from arising.
We understand your frustration with the ongoing issues (fuzzy camera recordings, persistent "No SD Card" prompts, false tyre pressure alerts) and your valid concerns about the downtime and safety risks of sending the device back for repair, especially as your bike is a daily-use vehicle. The combination of issues you have experienced is **extremely rare** for our product, and this is precisely why a factory inspection and testing is necessary: without our technical team being able to examine the device in person, run full diagnostic tests, and identify the root cause of these interconnected problems, we cannot provide a targeted, permanent fix—any remote troubleshooting would only be a temporary solution and risk more inconvenience for you in the long run.
To ease the burden of this process for you, we want to **reaffirm our full commitment to covering all associated costs**: this includes the **return shipping costs** for sending the device to our factory, all **repair or replacement costs** for any faulty components, and **shipping** to send the device back to you once resolved—*you will not incur any expense at all* for this entire process. Our team will also prioritize your device’s diagnostics and repair as soon as it arrives, aiming to minimize the total turnaround time as much as possible.
We also want to acknowledge your feedback on the support process—while Nikki has strived to assist you at every step, we regret that her efforts have not led to a satisfactory resolution for you. Rest assured, your case will be escalated to our senior technical and customer support team, who will provide dedicated, real-time updates on the repair progress for you until the device is back in your hands and functioning properly.
We understand that your confidence in the product has been shaken, and this is the last experience we want any of our customers to have. Our core goal right now is to get to the bottom of these issues, fix your device completely, and restore your trust in Aoocci. We are happy to answer any further questions you may have about the return/repair process, and we are open to discussing any additional steps we can take to minimize the inconvenience for you during this time.
Best regards,
The Aoocci Support Team
Senior Customer Support & Technical Team
Appreciate the help Nikki
I would really like to appreciate the efforts taken by Nikki in helping me with my issue with the C3 module when I lost the screws to the mounting brackets. She proactively helped me place a order for fresh set of screws with a affordable shipping package. I am very grateful for the help and support in getting me back on road with the C3 module.
29 December 2025
Unprompted review
Reply from Aoocci
Thank you so much for your wonderful feedback—it truly made our day to hear how Nikki’s help got you back on the road with your C3 module!
Losing mounting bracket screws can be such a frustrating hiccup, and we’re thrilled that Nikki stepped up proactively to help you order a new set with affordable shipping. Going the extra mile to solve small but important issues like this is exactly what we strive for, and we’ll be sure to pass along your kind words to her—they’ll mean a great deal!
We hope you enjoy smooth rides ahead with your C3 module, and don’t hesitate to reach out if you ever need a hand with anything else.
TPMS was not working
I have recently purchased the C6 Pro of Aoocci for my bike and installed it well on my bike. after installation I have found that the TPMS sensor for front wheel is not working well and was showing it correctly only for the rear wheel. I have contacted support for the help and as per their guidelines the sensors were repositioned and the head caps are replaced with Front and Rear and the issue has been resolved quickly. Thanks team for the quick response and guiding to resolve the issue correctly.
25 December 2025
Unprompted review
Reply from Aoocci
Thank you so much for your detailed review and positive feedback! 🎉 We’re truly delighted to hear that your C6 Pro TPMS issue was resolved quickly with our guidance, and that everything is working perfectly for you now.
It’s our top priority to provide reliable products and efficient support for all riders, and your satisfaction means the world to the Aoocci team. We really appreciate your patience and trust in us throughout the process!
Ride safe and enjoy your journey with Aoocci C6 Pro 😊
AOOCCI Team
Reply from Aoocci
Thank you so much for your positive feedback on the Aoocci C6 Pro! We’re absolutely thrilled to hear you think the product is great, and we couldn’t agree more that its camera video quality stands out—with sharp 1080P resolution, vivid color reproduction, and reliable performance even in varying light conditions, it’s designed to capture every detail clearly for your rides.
It means a lot to us that you’re satisfied with your purchase, and we hope the C6 Pro continues to serve you well on all your journeys. Don’t hesitate to reach out if you ever have questions about its features or need a hand with anything!
Etella was a fantastic support through…
Etella was a fantastic support through out my purchase, delivery and installation cycle. She was technically on top of all my queries and was able to respond with absolutely spot on resolutions on every single request of mine. Thank you.
18 December 2025
Unprompted review
Reply from Aoocci
Thank you so much for your wonderful feedback and for taking the time to share your experience!We’re absolutely delighted to hear that Etella provided you with such excellent support throughout your entire purchase, delivery and installation journey, and that all your technical queries were resolved perfectly.We truly appreciate your kind words, and we will pass on your compliments to Etella right away.Should you need any further assistance in the future, our team is always here for you!
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