AnyJunk Reviews 

7,176
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 353 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the simple online booking process, highlighting how easy it is to arrange collections and receive prompt updates. Furthermore, people consistently describe the teams as friendly, professional, and extremely helpful when clearing household items. However, some reviewers were not happy with scheduling issues, noting delayed arrivals and frustrating communication lapses on the day of collection. Some people also felt that the pricing structure was unclear, experiencing unexpected cost increases or higher rates than anticipated. A few consumers additionally mentioned difficulties with partial item collections or unexpected limits on what could be taken away.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising the polite, helpful, and efficient teams. Consumers... See more

Staff

Customers consistently note positive experiences with staff, highlighting that the teams are punctual,... See more

Delivery service

Consumers have mixed experiences with the delivery service. Many people praise the punctual arrivals, helpful... See more

Booking process

Users describe positive interactions with booking process, highlighting how simple it is to arrange... See more

Price

Customers had ambiguous experiences with price. Some reviewers praised the cost as reasonable, fair, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had to wait all day and customer services couldn’t give me an eta but when guys came they were polite helpful strong and fast and I was very happy. Anyjunk Ltd weep you informed by email if confi... See more

Rated 5 out of 5 stars

Easy to book online. Good communication about confirmation of booking and on the day of collection, notified of the time slot they would be picking up. Text and email received when team were within... See more

Rated 5 out of 5 stars

Arrived on time. Corporate admin good. Cannot comment on pricing as do not have any comparison where tariff is concerned. All well but if I had to say on the downside is that a wee bit more care could... See more

Rated 5 out of 5 stars

Easy to arrange a collection for the next day. Email confirming who would be collecting the items with names and photos was really helpful and reassuring. Was notified before their arrival when they w... See more


Company details

  1. Garbage Collection Service
  2. House Clearance Service

Written by the company

Hungry elephant, likes to collect and recycle junk! Multi-award winning technology platform for bulky waste disposal, offering rubbish removal and skip hire UK wide for trade and homes.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(7,176)

331 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Well I booked a collection between…

Well I booked a collection between 7:30am till 1pm, it is now 2pm and still not arrived! I have chased them and all they can say is they have been delayed and cannot give me a time they will be here, what poor service. I paid for an XL collection and I should have just had a skip delivered, as I need to now go out and all they have said is you will get a full refund, well that is obvious but I am now left with a large pile of waste, and having to consider different way of getting rid of it. Awful customer service, and I would never consider using them again. Poor poor poor!

20 August 2026
Unprompted review
AnyJunk logo

Reply from AnyJunk

Hi,

As discussed on the call just now, please accept our sincere apologies for the delay yesterday. We completely appreciate how frustrating this must have been and recognise that the experience fell short of the level of service we aim to provide.

I hope the service you’ve received since then has gone some way towards making up for this, and we really appreciate your patience and understanding.

As advised, please don’t hesitate to let us know if there’s anything else we can assist you with. We’re more than happy to help.

Rated 5 out of 5 stars

The old chair was collected the day…

The old chair was collected the day after I phoned.
I had a morning slot and the delivery men kept in touch by text and email. Very easy to follow map with van moving on it and I’m in my 70’s and usually find these things hard! Two pleasant men were here early and removed the chair from my upstairs flat no problem. A good experience from start to finish. I have recommended to others already.

10 August 2026
Rated 5 out of 5 stars

Highly recommended!

Crew arrived on time, and in ten minutes the unwanted chairs had been removed. Care was taken not to damage new paintwork. Very efficient.
Highly recommended.

14 August 2026
Rated 5 out of 5 stars

Arrived on time

Arrived on time. Corporate admin good. Cannot comment on pricing as do not have any comparison where tariff is concerned. All well but if I had to say on the downside is that a wee bit more care could have been taken when taking armchair down 13 stairs. Would use you again assuming cost, in my mind,reasonable.

13 August 2026
Rated 5 out of 5 stars

Fantastic company, so impressed!…

Fantastic company and can’t recommend them enough.
My 89 year old mother paid £150 to have a single bed & mattress collected but when her replacement medical bed arrived damaged we had to cancel. My mother was in hospital and would have come home to no bed. The company were amazing and cancelled the collection at very short notice and agreed to a full £150 refund immediately which was in her bank account by the end of the day.
So impressed with this company.
Thank you so much for not adding to a stressful situation.

11 August 2026
Unprompted review
Rated 4 out of 5 stars

Very good

Very good. Easy to book, turned up on day agreed, called prior to arrival.
Did job and left - all good.

31 July 2026
Rated 5 out of 5 stars

Adam and the team were brilliant

Adam and the team were brilliant and very friendly and chatty. I was kept well informed by text. The first one said they were an hour away and they arrived within the hour. The second text told me who was coming and the registration number of the van, which I thought was really helpful. The team took a photo of the rubbish, cleared it away quickly and took another photo. I was very impressed with them and will use them again for any rubbish I want collected.

7 August 2026
Unprompted review

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