AnyJunk Reviews 

7,176
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 353 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the simple online booking process, highlighting how easy it is to arrange collections and receive prompt updates. Furthermore, people consistently describe the teams as friendly, professional, and extremely helpful when clearing household items. However, some reviewers were not happy with scheduling issues, noting delayed arrivals and frustrating communication lapses on the day of collection. Some people also felt that the pricing structure was unclear, experiencing unexpected cost increases or higher rates than anticipated. A few consumers additionally mentioned difficulties with partial item collections or unexpected limits on what could be taken away.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising the polite, helpful, and efficient teams. Consumers... See more

Staff

Customers consistently note positive experiences with staff, highlighting that the teams are punctual,... See more

Delivery service

Consumers have mixed experiences with the delivery service. Many people praise the punctual arrivals, helpful... See more

Booking process

Users describe positive interactions with booking process, highlighting how simple it is to arrange... See more

Price

Customers had ambiguous experiences with price. Some reviewers praised the cost as reasonable, fair, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had to wait all day and customer services couldn’t give me an eta but when guys came they were polite helpful strong and fast and I was very happy. Anyjunk Ltd weep you informed by email if confi... See more

Rated 5 out of 5 stars

Easy to book online. Good communication about confirmation of booking and on the day of collection, notified of the time slot they would be picking up. Text and email received when team were within... See more

Rated 5 out of 5 stars

Arrived on time. Corporate admin good. Cannot comment on pricing as do not have any comparison where tariff is concerned. All well but if I had to say on the downside is that a wee bit more care could... See more

Rated 5 out of 5 stars

Easy to arrange a collection for the next day. Email confirming who would be collecting the items with names and photos was really helpful and reassuring. Was notified before their arrival when they w... See more


Company details

  1. Garbage Collection Service
  2. House Clearance Service

Written by the company

Hungry elephant, likes to collect and recycle junk! Multi-award winning technology platform for bulky waste disposal, offering rubbish removal and skip hire UK wide for trade and homes.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(7,176)

331 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super service.

The two men who came to collect our unwanted furniture were very pleasant. When they arrived they both had big smiles and did the job without fuss and all went brilliantly with the removal. Thank you.

20 August 2026
Rated 5 out of 5 stars

Great service

Easy to book online. Good communication about confirmation of booking and on the day of collection, notified of the time slot they would be picking up. Text and email received when team were within thirty minutes away.
The team who collected our furniture items were friendly and efficient.
Would recommend this service.

25 August 2026
Rated 5 out of 5 stars

Great service

Great service. Very easy to organise. Very professional and helpful team who attended. Would definitely recommend and use again. Great job

24 August 2026
Rated 5 out of 5 stars

I will use them again

Punctual to the point of managing the near impossible given the amount of roadworks in the vicinity. Polite and very efficient. I just handed them the driveway key which was returned with a verbal report of the amount of rubbish cleared and they left the site clean and clear.

19 August 2026
Rated 5 out of 5 stars

Sofa, armchair and footstool collection

Easy to arrange a collection for the next day. Email confirming who would be collecting the items with names and photos was really helpful and reassuring. Was notified before their arrival when they were due to come, again was helpful and all items were collected from inside the house with no problems.

19 August 2026
Rated 1 out of 5 stars

I booked a service through their website

I booked a service through their website for a specific date and time slot. I called twice during the scheduled time frame to ask for an ETA, but the people answering the phone were extremely rude and simply told me to wait for a text message when the driver was on the way.

On my last call, just 30 minutes before the end of the scheduled time slot, I was told that the service had been cancelled and that they could reschedule it for the following day.

I decided to cancel altogether and requested a full refund.

Very poor service. Unreliable and extremely disappointing.

26 August 2026
Unprompted review
AnyJunk logo

Reply from AnyJunk

Please accept my apologies that you felt the service you received did not meet the expected standard.

Could you please confirm your booking number so that I can investigate the matter further and look into this for you?

Rated 4 out of 5 stars

great service

great service - really easy to use. They picked up from our work storage unit and took the rubbish away no problem

21 August 2026
Rated 1 out of 5 stars

Only used twice and both times they…

Only used twice and both times they said the waste is 7 yard skip size although both times it was less than 4 yards. They show you one price, then you wait for them to come for a few days and they try to find an additional tile or something to try to increase the price to next level. Avoid and use something else

25 August 2026
Unprompted review
AnyJunk logo

Reply from AnyJunk

Please accept my apologies that you felt the service you received did not meet the expected standard.

Could you please confirm your booking number so that I can investigate the matter further and look into this for you?

Rated 3 out of 5 stars

The guys did a good job removing…

The guys did a good job removing settee. Only down side was they did not come during arranged morning time slot. Arrived mid afternoon.

17 August 2026
AnyJunk logo

Reply from AnyJunk

Thank you for your feedback. We’re pleased to hear that the team did a good job removing the settee. We apologise that they did not arrive within the agreed morning time slot. Unfortunately, this was due to operational delays on the day, and we sincerely apologise for any inconvenience caused.

We will also be reviewing this with the team and providing further training to ensure communication is improved and customers are kept informed of any delays going forward.

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