Antsy Labs Reviews 

1,020
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers had a great experience with this company. Customers frequently mention that shipping is remarkably fast and packages arrive promptly in wonderful condition just as described online. People really enjoy playing with these interactive items because they offer a fantastic variety of satisfying and calming options for daily stress relief. Some reviewers were not happy with overall product quality, noting frustrating issues like broken switches, defective items, or stiff moving parts right upon arrival. Others felt that certain components lacked proper resistance or simply felt a bit cheaply made when compared directly to older versions they owned.

What people talk about most

Product

People report ambiguous experiences with product, as many consumers praise the smooth quality, swift... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers praising the smooth rotation, prompt... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting fast shipping and great packaging.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The shipping was fast and the product came relatively quickly. I am always on board for supporting the original creator for their product. Only critical statement I could make would be to make their w... See more

Rated 5 out of 5 stars

I only trust antsy labs to get quality fidget cubes. I purchased our first one when it was still through Kickstarter. Great quality!!!

Rated 5 out of 5 stars

I purchased a Fidget Cube and it was delivered promptly and feels as good as I had expected. The website was accurate and the order process, easy.

Rated 5 out of 5 stars

Quick shipping! I always wanted a fidget cube for my stress and anxiety and It arrived with no issues!


Company details

  1. Game Store
  2. also in
  3. Hobby Store
  4. Toy Store

Written by the company

Antsy Labs is a Boulder, Colorado-based design studio and game publisher behind inventions including the original Fidget Cube™, IRLA™, Fidget Factory™, Storm the Gate™, + more.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.8

All reviews

(1,020)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Keychains!

Free gift. New keychains for my fidget. Coffee! ❤️ I can finally hold on to my fidget and I can rotate it how want in the keychain so my thumb is on my favorite side.

16 February 2024
Rated 1 out of 5 stars

I strongly recommend any other fidget company over this one

#1 There's no system in place to reach out to customers, either automatically or manually, when your order can't be fulfilled due to something you ordered going out of stock. You have to reach out to support yourself to learn this, no matter how many days late they are in fulfilling the order within the 3-5 business day window that you're charged money for. #2 When you select a shipping method, you're told how many business days it'll take to arrive and how much extra money you'll be charged for choosing that option. If it's not fulfilled within that time, support will tell you that they refuse to refund the shipping cost. They charge you money to not uphold their end of the deal, then essentially tell you 'too bad' when you call them out on this. #3 The shipping cost is unusually high to begin with given the extremely small size and weight of the object(s) you can order.

9 February 2024
Rated 1 out of 5 stars

Not well made

Not well made. Rough (bearing) spin. Had to play with it. Still not nearly as good as it should be. I have a blue one to compare it to. Disappointing.

9 February 2024
Rated 3 out of 5 stars

Easy to use site

Easy to use site, and I know it’s a good product. I have been waiting a week for it to get here, however, and after paying $28 for shipping and it still being in California when I am located internationally after a week… has left me pretty bummed. Orders I placed with other US companies AFTER this one are arriving at my home within 3 days and the shipping was half the price.

7 February 2024
Rated 5 out of 5 stars

I bought my fidgetcube here

I bought my fidgetcube here, because none where available in german shops. Shipping was faster than i expected and the cube itself is great.
My ADHD brain loves it, but not the people at the university library. 😂

6 February 2024
Rated 5 out of 5 stars

I love all products

I love all products. I love how the people at Antsy care about what I want and/or need. They reach out to make sure everything is okay. Thanks guys!

10 January 2024
Rated 5 out of 5 stars

Excellent service

The company communicated with me about my order and additional questions right away. Great customer service.

2 January 2024

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