Beware of over charging. Was charged double admin fees. When I complained the owner who is incredibly rude told me pay or will cancel insurence. Bombarded me with multiple payment requests.
Company replied
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See what reviewers are saying
Great company although there are obvious flaws. Need to toughen up a little bit. Left me hanging in an awkward position. It’s ok now as I have other arrangements. Still it’s a shame, I c... See more
Company replied
You sent to me in error so really not even one star
Company replied
The staff at Anthony Wakefield & Co are knowledgeable, friendly and polite. From advising on which policy most suits my needs, to guiding me through the processes when I needed to make a claim, they h... See more
Company replied
Company details
Written by the company
Fine Art & General Insurance Broker. Specialist in insuring collectors, auctioneers and dealers.
Contact info
Holmbury, The Dorking Business Park, Station Road, RH4 1HJ, Dorking, United Kingdom
- 01306740555
- info@anthonywakefield.com
- anthonywakefield.com
1.4
Bad
90 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Anthony Wakefield & Co
Thanks for your kind review.
Expert insurance advice from Anthony Wakefield & Co.
Excellent service provided by Robyn Homewood of Anthony Wakefield & Company Insurance. Very knowledgeable & informative about the correct insurance product I required to fully suit my needs.
Wouldn’t hesitate to recommend.
12 December 2019
Unprompted review
Reply from Anthony Wakefield & Co
Thanks for your review Garry. We shall pass on your compliments to Robyn.
Reply from Anthony Wakefield & Co
Thank you for your kind review.
Excellent service and product for the…
Excellent service and product for the fifth year in a row.
Great Service
Kind regards
Antony Cribb
18 November 2019
Unprompted review
Reply from Anthony Wakefield & Co
Thanks for your kind review. It is a pleasure to have looked after your business since 2014.
Excellent and very professional.
12 November 2019
Unprompted review
Reply from Anthony Wakefield & Co
Thank you very much for your kind review.
Efficient and responsive service
Efficient and responsive service. Knowledgeable in relation to my specialist insurance needs. Enquiry asking for any reduced premium potential not initially answered.
29 October 2019
Unprompted review
Reply from Anthony Wakefield & Co
Thank you for your kind review Mr Ruddock. We try to respond to queries in a timely manner and we apologise if we did not meet that goal on this occasion. If ever in doubt, please contact your account handler.
Always very helpful
16 October 2019
Unprompted review
Reply from Anthony Wakefield & Co
Thank you for your kind feedback.
First class service
Very efficient, very competitive and lovely knowledgeable people!
10 October 2019
Unprompted review
Reply from Anthony Wakefield & Co
Thank you Caroline for your kind feedback.
Very good insurance company to deal…
Very good insurance company to deal with.
28 September 2019
Unprompted review
Reply from Anthony Wakefield & Co
Thank you for your kind review, Mr & Mrs Farrington.
Good valuables insurance
25 September 2019
Unprompted review
Reply from Anthony Wakefield & Co
Thank you for your kind review Mr O'Hagan.
A No hassle insurance broker that I’ve…
A No hassle insurance broker that I’ve used for several years now for my football & rugby memorabilia.
20 September 2019
Unprompted review
Reply from Anthony Wakefield & Co
Thank you Mr Gamble. We enjoy insuring private collections.
You sent to me in error so really not…sent in error
You sent to me in error so really not even one star
19 September 2019
Unprompted review
Reply from Anthony Wakefield & Co
We apologise for the inconvenience as it seems as though we sent the invitation to review us to the wrong email address. We would kindly ask you to withdraw your review given that it is not representative of a genuine interaction with our firm.
please do not both to look for any one…
please do not both to look for any one better s you will not find any one as good
18 September 2019
Unprompted review
Reply from Anthony Wakefield & Co
Thank you very much Mr Soames. We are pleased to continue to look after you.
Excellent service
17 September 2019
Unprompted review
Reply from Anthony Wakefield & Co
Thank you very much for your kind feedback.
Very straight forward process and fast
Very straight forward process and quick response for an insurance quotation. Good, competitive price levels. Switched my insurance business to them. Liked the coverage terms as well.
17 September 2019
Unprompted review
Reply from Anthony Wakefield & Co
Thank you very much. We are pleased to welcome you.
Reply from Anthony Wakefield & Co
Thank you for your review. If there is anything we can do to improve our service for you, please let us know by emailing info@anthonywakefield.com
Competetive quote and really good service
Competetive quote and really good service from Amy and her team.
Renewal was good value too and straightforward to arrange.
10 September 2019
Unprompted review
Reply from Anthony Wakefield & Co
Thank you for your review. We shall pass your kind comments to Amy.
Highly recommend Anthony Wakefield Insurers
Have used Anthony Wakefield since 2006 for a complex situation and cannot fault them. It is nice to be treated as a known customer and not as just a number.
6 September 2019
Unprompted review
Reply from Anthony Wakefield & Co
Thank you for your kind words. We are always pleased to see repeat customers and we think that holding your insurance for over 10 years is a testament to our values.
Good and efficient service
6 September 2019
Unprompted review
Reply from Anthony Wakefield & Co
Thank you for your kind review.
Quick
Quick, efficient and courteous service received. It was a pleasure to deal with the company
3 September 2019
Unprompted review
Reply from Anthony Wakefield & Co
Hi Jennifer. Thanks for the review. We are pleased to welcome you as a client.
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