Beware of over charging. Was charged double admin fees. When I complained the owner who is incredibly rude told me pay or will cancel insurence. Bombarded me with multiple payment requests.
Company replied
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See what reviewers are saying
Great company although there are obvious flaws. Need to toughen up a little bit. Left me hanging in an awkward position. It’s ok now as I have other arrangements. Still it’s a shame, I c... See more
Company replied
You sent to me in error so really not even one star
Company replied
The staff at Anthony Wakefield & Co are knowledgeable, friendly and polite. From advising on which policy most suits my needs, to guiding me through the processes when I needed to make a claim, they h... See more
Company replied
Company details
Written by the company
Fine Art & General Insurance Broker. Specialist in insuring collectors, auctioneers and dealers.
Contact info
Holmbury, The Dorking Business Park, Station Road, RH4 1HJ, Dorking, United Kingdom
- 01306740555
- info@anthonywakefield.com
- anthonywakefield.com
1.4
Bad
90 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’m very happy with the service I’ve…
I’m very happy with the service I’ve received over the last nine or ten years. These guys are always a pleasure to deal with and I would happily recommend them.
6 April 2020
Unprompted review
Reply from Anthony Wakefield & Co
Thank you, Mr Smith. We are happy to hear that you would recommend us.
Straight forward and easy to deal with
Straight forward and easy to deal with, questions asked answered very quickly and precisely; change to policy handled very well.
6 April 2020
Unprompted review
Reply from Anthony Wakefield & Co
Thank you for taking the time to submit a review. We're glad to hear that you are satisfied.
Satisfied customer
I have had an insurance policy with Anthony Wakefield and Co for many years now. They are always polite and efficient.
3 April 2020
Unprompted review
Reply from Anthony Wakefield & Co
Thanks Lyn. We appreciate your continued support.
Excellent service.
3 April 2020
Unprompted review
Reply from Anthony Wakefield & Co
Thank you for your review.
Excellent personable service
Excellent personable service from Robyn and Cyrus. Both helped immensely in getting the insurance documents completed and payment through in these unprecedented times.
Competitive quote that was in line with other companies.
24 March 2020
Unprompted review
Reply from Anthony Wakefield & Co
Thanks for your review. We are glad to be able to assist even when our disaster recovery plan is in effect. We hope that you will let us know if we can help further.
For high value items they provided a…
For high value items they provided a reasonable quote and the process was simple and quick.
6 March 2020
Unprompted review
Reply from Anthony Wakefield & Co
Thank you for your review Dr Saharoy. If there is anything we can do for you to get five stars, just let us know.
PERSONAL polite service
PERSONAL polite service - and NOT one size fits all.
Forget large brokers ... and go where your business is appreciated
6 March 2020
Unprompted review
Reply from Anthony Wakefield & Co
Thank you for your review Susie. We find that tailored insurance ensures a better fit.
Customer service is great
Customer service is great, my queries were always answered promptly.
Highly recommend.
5 March 2020
Unprompted review
Reply from Anthony Wakefield & Co
Hi Shay, thanks for your review. We're glad to hear that you are pleased with the service.
Reply from Anthony Wakefield & Co
Thank you for your review.
We found taking out a new insurance…
We found taking out a new insurance policy for our business with this company to be a quick, easy and pleasant process.
They are charming and courteous people.
28 February 2020
Unprompted review
Reply from Anthony Wakefield & Co
Thank you, Karen, for your kind words. We hope that we shall continue to be of service to you.
Excellent service and extremely polite…
Excellent service and extremely polite and very professional Company.
Cyrus was brilliant and very helpful throughout all the changes and amendments that were happening through the process.
Thank you Cyrus.
From Dituri
26 February 2020
Unprompted review
Reply from Anthony Wakefield & Co
Thanks Dituri. We are always interested in making sure that everything is totally correct for our clients' complete satisfaction.
A very reliable and honest firm to deal…
A very reliable and honest firm to deal with
26 February 2020
Unprompted review
Reply from Anthony Wakefield & Co
Thank you Mr Bing. We are pleased to have you as a client.
Reply from Anthony Wakefield & Co
Thank you, Lord Blair, for your kind review and for your continued custom.
Years of superb customer service
19 February 2020
Unprompted review
Reply from Anthony Wakefield & Co
Thank you for your kind feedback.
Very good company.
19 February 2020
Unprompted review
Reply from Anthony Wakefield & Co
Thank you very much for your kind review.
Reply from Anthony Wakefield & Co
Thank you Mr Gill. We aim to please.
Anthony Wakefield & Co are Exceptional
I have have found Anthony Wakefield & Co to be exceptional. I am very grateful of their knowledge, experience and expertise, which they used to source my specialist policy. I would highly recommend them to anyone.
12 February 2020
Unprompted review
Reply from Anthony Wakefield & Co
Thanks very much for the feedback. We are pleased to be of service.
Reply from Anthony Wakefield & Co
Thank you Mrs Paine for your kind review.
Always professional,helpful and efficient. I had a buildings claim last year and it was deal quickly and without creating me any hassle.
Always professional,helpful and efficient
31 January 2020
Unprompted review
Reply from Anthony Wakefield & Co
Thanks Richard. We're really pleased to hear such nice feedback.
Art Insurance
Dealing with the company for 10+ years and find them great to work with
9 January 2020
Unprompted review
Reply from Anthony Wakefield & Co
Thanks for your kind review. We are pleased to have looked after you for so long and we hope to continue to do so for many years to come.
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