After just under 6 months the Anker Nano II charging adapter unfortunately became faulty. I have no idea how but all of a sudden it began to make crackling noises whenever I plugged it into a socket.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Okay, without a doubt this is the company I turn to when wanting some kind of charging device etc. Great service, great products and a helpful team. I have bought 2 power banks, networking block and c... See more
This was my most expensive purchase date from Anker, a 160w laptop dock to replace the cheap company provided dock I was having trouble with. Straight off the bat, the dock feels really premium, has a... See more
Initally, started purchasing their items as recommended as best buy. Totally worth it. The quality of something as basic as an USB C cable is on another level. Love the quality box they come in. A... See more
Company details
Written by the company
Anker is the global leader in charging technology. This includes wireless charging, car charging, and our best-selling portable and wall chargers. Anker is pioneering Power Delivery technology to charge phones, tablets, and laptops at unprecedented speeds.
Contact info
United Kingdom
- +44 (0) 1604 936 200
- uk.support@anker.com
- anker.com/uk
4.4
Excellent
929 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Excellent products. Delivery too slow
Excellent products, but delivery times are too long. Prefer to buy from makers of products direct, rather than Amazon but it would be good if delivery matched Amazon.
24 January 2026
Above and beyond customer service
I had a fault with one of my Anker power banks and contacted support with the details. I also provided the necessary photos and proof of purchase to help with the claim.
I was genuinely impressed by how quickly they responded — especially on a Sunday evening, and within around 20 minutes.
Their reply was clear, helpful and professional, and they arranged a replacement straight away without any unnecessary hassle.
That kind of customer service is rare these days and it really reinforced my confidence in the brand.
I already own several excellent Anker products, including Soundcore headphones, chargers and Eufy cameras, and this experience has given me even more confidence in continuing to buy from them.
Service like this makes it very easy to make Anker first choice again in future.
Excellent service , excellent products and a very positive experience overall.
8 March 2026
Unprompted review
Fantastic service!
Easy to use website, fast delivery with great tracking and excellent product! Would definitely shop here again.
3 March 2026
Ordered an Anker 165w Power Bank from…
Ordered an Anker 165w Power Bank from the official Anker store on Amazon, the power bank stopped working correctly and Anker said because it wasn’t bought directly from them they can’t honour a warranty. for something that cost almost £70 you’d expect better customer service.
7 March 2026
Unprompted review
Reply from Anker
We sincerely apologize for the inconvenience you experienced. We will review your case and escalate it to our team immediately. Your issue will be given priority, and we are committed to finding a solution for you as soon as possible.
Superbly made power banks, excellent customer service.
Amazing quality, best power banks I ever had
23 February 2026
Great battery banks to be fair
Great battery banks to be fair, bought shen on sale s decent price for quality items. Quick delivery.
23 February 2026
Better than expected
Better than expected. Used it for an off grid restoration project in Spain during the summer. Recharged all my cordless tools no problem and after a few hours in the sun it was back to 100%.
30 March 2025
Quality product
It was very easy to select and make a payment on the website. Communication was good and the item was dispatched quickly. The cable is of very high quality. First class service from Anker!
22 February 2026
Its lovely that Anker could replace my…
Its lovely that Anker could replace my device after the callback of the initially purchased device. Very professional
23 July 2025
Good product its nice quality and works…
Good product its nice quality and works well for Pixel 10 Phone, quick delivery.
1 March 2026
Website well laid out
Website well laid out. Easy explanation of products. Quick response and fast delivery
1 March 2026
Was pleased with quick delivery &…
Was pleased with quick delivery & quality of product. Always use anker products where I can.
22 February 2026
Excerlen service fast delivery and as…
Excerlen service fast delivery and as allway Anker qulity
1 March 2026
Great product
Great product, life saver when out hiking if your phone battery is low.
Recommend this product
28 February 2026
Products all perform much better than…
Products all perform much better than cheap immitations
26 February 2026
Always good,thanks alot.
30 November 2025
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