Anker Reviews 929

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 459 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and reliable performance across various items like cables, chargers, and power banks. Many appreciate the premium feel and design of the products, often stating that they meet or exceed expectations. The delivery service is frequently highlighted as efficient and fast, with many people receiving their orders promptly. However, some people were dissatisfied with aspects of customer service, mentioning issues like slow responses, difficulty in resolving problems with faulty items, or a perceived lack of understanding from support agents. There were also occasional reports of products failing after a period of use, and some customers expressed frustration when seeking replacements or refunds for these items.

What people talk about most

Product

Clients share positive opinions on product quality and performance. Many reviewers praise the reliability and... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality and reliability of... See more

Delivery service

Consumers find delivery services to be positive. Many reviewers praise the fast delivery times, with some... See more

Service

People report ambiguous experiences with service. Many consumers praise the great service, helpful team, and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers report unhelpful, unresponsive, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

After just under 6 months the Anker Nano II charging adapter unfortunately became faulty. I have no idea how but all of a sudden it began to make crackling noises whenever I plugged it into a socket.... See more

Rated 5 out of 5 stars

Okay, without a doubt this is the company I turn to when wanting some kind of charging device etc. Great service, great products and a helpful team. I have bought 2 power banks, networking block and c... See more

Rated 5 out of 5 stars

This was my most expensive purchase date from Anker, a 160w laptop dock to replace the cheap company provided dock I was having trouble with. Straight off the bat, the dock feels really premium, has a... See more

Rated 5 out of 5 stars

Initally, started purchasing their items as recommended as best buy. Totally worth it. The quality of something as basic as an USB C cable is on another level. Love the quality box they come in. A... See more


Company details

  1. Electronics Company

Written by the company

Anker is the global leader in charging technology. This includes wireless charging, car charging, and our best-selling portable and wall chargers. Anker is pioneering Power Delivery technology to charge phones, tablets, and laptops at unprecedented speeds.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

929 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great product and excellent support.

I am very pleased with the quality of Anker products. My recent experience with their support team was exceptional. They were prompt and efficient in resolving an issue with my power bank. The speed and professionalism of their customer service were truly impressive. I highly recommend Anker for their reliable products and outstanding support. I got the replacement for ANKER-TNZ7051342297 within 4 days of raising the ticket and its incredible considering 2/4 days was weekend

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Expensive but worth it

Yes the product is expensive but completely worth it.

I'm surprised that the product lasted so long .

It can charge my phone for a good few hours as well

9 September 2025
Rated 1 out of 5 stars

Had a charger it was overheating…

Had a charger it was overheating contacted Anker told my warranty ran out in february, stick to buying cheap chargers then lasts longer
[#ANKER-TNF943945028]: Anker RMA Order 203-5871264-8475508
reaching out , what’s that

25 March 2026
Unprompted review
Anker logo

Reply from Anker

Thank you for sharing your feedback. We're sorry to hear about your experience and would like to assist you in resolving this issue. Please feel free to reach out to our customer service team at uk.support@anker.com, and we’ll ensure your case is promptly addressed.

Rated 5 out of 5 stars

Great products from a great Company

Great products from a reputable company. I always try to buy quality, as it may be a bit more cost up front, but you know what you are getting and that’s true for Anker. Innovative and quality products that are designed with the customer in mind. Repeat customer and will buy again.

14 March 2026
Rated 5 out of 5 stars

Amazing Charger Wire

Bought the charger for my car as other usb-c chargers I was getting were going faulty within a few months, apple car play and android play works well, charger is sturdy and durable. Would definitely recommend

15 March 2025

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