Anime Emporium Reviews 

170
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that purchases arrive very quickly and are securely packaged with plenty of safety filler to completely prevent any potential damage during transit. Shoppers also deeply appreciate the wide and wonderful variety of collectible anime merchandise available, noting that everything consistently matches descriptions and arrives in pristine condition. However, some reviewers were not happy with significant waiting times and delays affecting preordered goods. A few other people also felt quite frustrated when customer communication was completely lacking while trying to chase exceptionally slow shipments, prolonged order statuses, and missing updates.

What people talk about most

Product

Reviewers mention positive feedback about product quality and description accuracy. Consumers consistently... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast shipping times and... See more

Quality

Users describe positive satisfaction with quality, consistently highlighting items that arrive in excellent... See more

Order

Reviewers highlight ambiguous aspects of order experiences, balancing strong satisfaction with serious... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Order arrived extremely fast. shipped in 1 - 2 days; exactly as stated when ordering. Everything came securely packaged and nothing was missing. Really happy with the items I purchased. Would definit... See more

Rated 5 out of 5 stars

First time I've ordered from Anime Emporium, and I'm really impressed. The little racer Miku noodle stopper figure is stunning, and delivery was super fast. I'll definitely be using you guys again!

Rated 5 out of 5 stars

They are always helpful if I have questions about my order and everything is packaged very well. They also have the best prices I've seen for the items I've bought from them(figurines, badges, acrylic... See more

Rated 5 out of 5 stars

Anime emporium are brilliant and go out of their way to do a great job. Well package, shipped and delivered quickly. Never had an issue with buying from them, would definitely recommend to others t... See more


Company details

  1. Collectibles Store
  2. Anime Club
  3. Figurine Shop
  4. Toy Store

Written by the company

Welcome To Anime Emporium ‎‎ ‎‎ ‎‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎‎‎‎‎‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎Here At Anime Emporium We Pride Ourselves At Selling Anime Merch At Low Low Prices ‎ ‎‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎Our Goal Is To Make All Anime Merch Affordable for Everyone At Every Price Point


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

170 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(170)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

Amazing service, box was in perfect condition, the figure was packed amazingly aswell.

20 June 2025
Rated 5 out of 5 stars

Overall great

The webpage is easy to use and understand making buying things easy. After some personal confusion with pre orders and shipping dates i emailed for help and was met with nice staff who explained things to me well and reassured me in my purchase letting me know what to expect

5 June 2025
Rated 5 out of 5 stars

I’d been searching for the Possessed…

I’d been searching for the Possessed Lamb plushie for my son but everywhere was out of stock. I signed up to be informed when an item came into stock and as soon as I got the in stock email from Anime Emporium I ordered the plushie, and it arrived literally 3 days later. I was amazed it was so fast, and my son was overjoyed to receive it in time for his 13th birthday.

3 June 2025
Rated 5 out of 5 stars

the go-to place for anime figures

the go-to place for anime figures

ordered a figurine from these kind folk, more than happy to keep you up-to-date with delivery, actually comes well protected & properly packaged, no damages, all around a brilliant service.

2 June 2025
Rated 5 out of 5 stars

Five *

There was some delays in dispatch because of when I ordered, but that's my fault. Whenever I contacted the site, they were extremely helpful. The parcel arrived well wrapped and protected I've ever seen.

12 May 2025
Rated 5 out of 5 stars

perfect!

my figure was dispatched and arrived very quickly, it was perfectly wrapped and exactly as described. i can’t fault anime emporium and i’ll definitely be ordering again :)

12 May 2025
Rated 5 out of 5 stars

Great

The plush is very good quality and it arrived very fast!

29 April 2025
Rated 5 out of 5 stars

Recieved the wrong item

Recieved the wrong item, and when trying to get in touch to resolve the issue I heard nothing back.

Edit: Just recieved a response and it seems like there were delays on their end for good reason. They are workin on resolving the issue and getting me the correct item. I'm amending my review as they are being very helpful.

27 March 2025
Rated 5 out of 5 stars

Brilliant service

Brilliant service. Products are sold at a great price compared to other sites and are packaged excellently. Purchase from here a lot and haven’t had any issues at all.

27 March 2025
Rated 4 out of 5 stars

Good

Good value figures with free delivery and well packaged.

10 March 2025
Rated 4 out of 5 stars

Hey happy, just a bit dirty

So excited to receive my Caitlyn Funko, she was well packaged. However when I got her out of her box she had some dirt on her chin and hat. Probably the manufacturers fault to be fair. Otherwise very good

4 March 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look