AngelSense Reviews 321

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Many customers express that the product is a life-saver, providing immense peace of mind by allowing them to track their loved ones and ensure their safety. The app and its features, such as location tracking, setting safe boundaries, and receiving notifications, are highly valued, enabling users to stay connected and informed. Reviewers also frequently commend the customer service for being helpful, kind, and responsive, often going above and beyond to assist with issues. The device's reliability and unique features, like the listen-in option and non-removable wearing choices, are highlighted as significant advantages over other tracking solutions. However, some customers also noted concerns regarding the device's battery life, finding it to be short and requiring frequent charging. A few other people also felt that the GPS unit sometimes provided inaccurate or slow location updates, leading to distress and making it difficult to trust the device in critical situations. Additionally, some reviewers mentioned that the app's interface takes some getting used to, and there were occasional issues with the device losing signal.

What people talk about most

Product

Users describe positive interactions with the product, often calling it a "life saver" and a "game changer"... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how the service has made... See more

Location

Clients share ambiguous opinions on location, with many reviewers expressing satisfaction and peace of mind... See more

Application

Customers had positive experiences with the app, often praising its features like real-time tracking, alarms,... See more

Customer service

People report positive experiences with customer service, consistently describing it as kind, understanding,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I use Angelsense for my mentally challenged adult son. He is very active and when upset he can wander or even elope. He has been wearing it clipped inside his pocket and knows he needs to wear it outs... See more

Rated 4 out of 5 stars

Absolutely love AngelSense. It gives me a peace of mind when my son is wearing it. He has level 2 autism and apraxia. It's great that I can label locations and boundaries. The price can get really e... See more

Rated 4 out of 5 stars

I really loved it but I think it's too expensive to pay $50 monthly. I had tried different gps and this one was more effective and sufficient for my experience but like I said before it's too expensiv... See more

Rated 5 out of 5 stars

We got angel sense 9 years ago after my non- verbal child's bus went missing and stopped communicating with dispatch. Angel sense has given us peace of mind. We are able to see my son's location, ho... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

AngelSense grew out of a mission to create a safer world for children with special needs who tend to wander, get lost, and experience improper care. As a result, cutting-edge technology was developed to bring you the most accurate tracking and monitoring solution. With AngelSense, you can assure that your loved ones are safe and secure at all times. The unique capabilities of AngelSense are: 1. Non-Removable Wearable device and accessories designed for children with special needs and sensory sensitivities 2. Listen-In capability to monitor your child's well-being 3. Runner mode to locate a child when lost 4. Daily Activity Log and automatically generated timeline 5. Location Updates continuous monitoring with 10-second update intervals 6. Notifications by text and/or email for every location change 7. Google Pictures of places visited 8. First Responder alert sends text and/or email to a predefined trusted group of people 9. *NEW* School Dashboard special interface that helps school staff ensure the child is safe during school hours 10. *NEW* Late Departure Warning allows parents to get an alert if their child hasn't left a specific place on time (such as school), to ensure they're not left behind 11. *NEW* AngelCall on the GPS 2 allows you to have a two-way voice call with your child at any time, without them needing to "pick-up" or click anything NEW FEATURES IN BETA TESTING: 1. Alarm on GPS 2 is designed to help you locate your child or bring attention to them when nearby in a crowd, indoors, or hiding 2. Mobile Hotspot on GPS 2 allows search using Wi-Fi hotspots when searching for your child in a mall, school or large indoor area 3. Connecting to Wi-Fi on GPS 2 connect to networks in places where there is poor cellular reception to assure continuity of monitoring 4. SOS on GPS 1 allows your child to press the SOS button on the device to call you and automatically send location via text to your phone 5. ETA shows the estimated time of arrival at a destination 6. Waterproof Cover & New Wearing Accessories


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

321 reviews

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No history of asking for reviews

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Rated 4 out of 5 stars

The Angelic Angel Sense

Angel Sense was my first step in protecting my child in a way that I have complete control of. The GPS feature provides specific tracking locations, so that you are always included in the experience. It's flexible with wearing options, real time moving notifications, and it allows me to listen to surrounding sounds whenever I am away from my child.

1 February 2024
Unprompted review
Rated 5 out of 5 stars

AngelSense is an amazing product!

AngelSense has given us such piece of mind with our son. He was diagnosed with autism at the age of 4, so when he started school we were able to see real time gps tracking to know exactly where he was when he had to transfer from one bus to another. This was a life saver for us!

21 August 2024
Unprompted review
Rated 5 out of 5 stars

5 years of peace of mind

We have used angelsense for over 5 years for my son. My son is curious and will wander off and will run away if dysregulated. The peace of mind the device gives me knowing where he is and that he can call me when he needs is invaluable. It has saved him from dangerous situations on numerous occasions and enabled help to get to him fast.

I will recceomend this product to any parent needing to protect their child.

17 August 2024
Unprompted review
Rated 1 out of 5 stars

Tried purchasing with ad saying…

Tried purchasing with ad saying free device and free shipping if I sign up with my email. Did that and they want to charge 229 for device snd shipping. Did the chat thing told them situation they want ME to pay them 1.00 to get an answer from them! What a scam

14 August 2024
Unprompted review
Rated 5 out of 5 stars

Angel sense has brought us peace

I have a sensory toddler who likes to run away from me, having angel sense has given me more confidence to take her places and know she's safe. It has a lot of cool features and I can even listen in when she's left with other caregivers. Thus has brought a lot of memories already and I'm excited to see what more memories we can now make.

8 August 2024
Unprompted review
Rated 5 out of 5 stars

As parents it's hard enough to send our…

As parents it's hard enough to send our kiddos to school at 5yrs old wondering if their ok, but it's even harder when your met with the challenge of having to send your 2 littles ones into ABA therapy for Autism knowing that they are both nonverbal and one of them has terrible SIB's (self injurious behaviors). Not knowing all of the challenges that lay ahead for our family, I can say having the AngelSense device for them has given me a sense of relief and took away a lot of anxiety knowing I could look at their location via the GPS tracking system on my phone app and know they are where their supposed to be at any given time. But I'd have to say the biggest feature of all to me is I can listen in on them to see how their day is going without disturbing their therapy session or alerting anyone. As they get older the kids will also be able to do a 2 way call to contact me from their device once I activate it as well. I keep their 2 way inactive right now because they are too young to know how to work it. I am so grateful for this device and plan on using it for years to come. I Hope this helps someone out there looking for peace of mind a little bit while their kiddos/family members are away from them. Have a blessed day Evette...

25 June 2024
Unprompted review
Rated 5 out of 5 stars

Peace of mind

My son is 9 and nonverbal. He elopes often and it's a big fear of mine. His school bus was late two hours and they didn't know where to drop him off. I was an absolute mess. Angel Sense gives me a little more sense of security. I can hop on the app and check how he's doing, how fast his bus is going, if they're running late, and not to mention the listen in feature is amazing!

27 May 2024
Unprompted review
Rated 5 out of 5 stars

AngelSense is a gamechanger…

AngelSense has been such a gamechanger for my family. I especially enjoy the call featured the magnet for secure placement. Many devices provide tracking, but AngelSense additionally has an alarm, step counting, and call features that set them apart. I am extremely pleased with angelSense as my son is an eloper and has thrown multiple devices away. He has attempted to remove the angelSense device before (unsuccessfully) but now understands that it's keeping him safe and he can hear my voice at his request. Amazing!

6 September 2023
Unprompted review
Rated 5 out of 5 stars

Being able to see my son school route…

Being able to see my son school route and to know he made it safe is very important to me. With my son having autism, knowing that danger or dangerous is not one of his concerns, is a big concern for me while being a part of the angelsense family/community I am able to not be so panicked.

2 May 2024
Unprompted review
Rated 5 out of 5 stars

The customer service has been…

The customer service has been absolutely amazing. I love the fact that I can track my child who looks in real time and that I can call her without her having to have a cell phone.

25 May 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

This is the best tracking device ever. My 3 year old is autistic and I was worried about him at school. With this device I can track in real time and listen in also even speak if need be. The cost is very good and the customer service is always available. Super easy to set up and charges fast. Love my device it’s eased my life so bad.

1 April 2024
Unprompted review
Rated 5 out of 5 stars

BEST device on the market!

I cannot rave about this device enough. This device has given me the peace of mind I needed to send my child off to school. My child is on the Autism Spectrum and is an eloper. To know that I can check in at any time of the day to ensure he is where he is suppose to be and that I can even listen in has made a world of a difference.
To even go out grocery shopping or visiting a loved ones home and knowing that if he does a runner I will know where he is at all times is so reassuring.
Highly highly highly recommend AngelSense.

23 May 2024
Unprompted review
Rated 5 out of 5 stars

AngelSense gives me peace of mind

AngelSense gives me peace of mind for my sons, who both cannot speak and are “runners”. Their customer service consists of all caregivers and actual AngelSense users so I find that their level of compassion and care is unmatched!

9 April 2024
Unprompted review
Rated 1 out of 5 stars

I'm not happy nearly 2 months can't get…

I'm not happy nearly 2 months can't get in touch with anyone no phone number nearly 150 pounds down complete waist of time ans money I now will be trying to get a refund. The number you provided doesn't work. Can you please send a working UK phone number so I can get this fixed out please 🙏

2 April 2024
Unprompted review
AngelSense logo

Reply from AngelSense

Dear Elena,

We are so sorry for the issues you have experienced. We have tried reaching out to you on several occasions, both via email and phone, and was not able to get in touch with you.
We hope to hear from you soon to make sure our services are meeting your needs.

AngelSense is a US-based company and our Live chat is available on our website and Facebook from 8:00 - 5:00 PM EST (Mon - Fri).
Our toll free number from the UK is (808) 1890825.

Rated 5 out of 5 stars

Peace of Mind

Love the peace of mind we get with AngelSense. Parenting ND children is a challenge, but we’re thankful for AngelSense making life a little easier.

23 February 2024
Unprompted review
Rated 4 out of 5 stars

Works really well

Works really well. It’s within so many meters within Canada as long as there is cell phone range. If you leave the country you need to call so they can send you another SIM card to change out so it will work when you leave for safety. And the cradle base I found was more accurate for charging with the nugget shaped tracker than the button shaped charger. I love the fact I can listen and speak to my child during elopment, or I can decide if it’s elopement or just a slip of the satellites. Wish the charge on it lasted longer but it’s one of the most accurate I’ve seen out there.

24 September 2023
Unprompted review

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