Andy Wilson Financial Services Ltd Reviews 87

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the staff for their professionalism, dependability, and friendly approach. Customers highlight the excellent service, noting its efficiency, clarity in explanations, and the smooth, straightforward process from start to finish. Many appreciate the personalized advice, tailored to their needs, and the continuous support received throughout the entire process, making them feel well-informed and cared for. Reviewers frequently commend the customer service for being responsive, informative, and always available to answer questions, even in complex or unusual circumstances.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as professional, dependable, and... See more

Service

Clients share positive opinions on service, consistently highlighting its efficiency and professionalism.... See more

Customer service

Users describe positive interactions with customer service, highlighting the genuine care and support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We found Andy Wilson to be professional, dependable, knowledgeable, trustworthy and very friendly. He provided us with very helpful advice, tailored to our needs, taking the time to explain things cl... See more

Company replied

Rated 5 out of 5 stars

Thank you, Robert, for helping us secure the best possible mortgage deal. You went above and beyond, continually revisiting and revising the options to make sure we locked in the lowest rate availab... See more

Company replied

Rated 5 out of 5 stars

Robert recently secured a mortgage for me for the second time. He makes what can seem like a potentially time-consuming or stressful process, so easy and even enjoyable! He secured the best deal for m... See more

Company replied

Rated 5 out of 5 stars

Robert Drury has been excellent and wonderfully patient in helping me find the right mortgage deal for me. What I thought would be an admin heavy task with endless jumps through hoops ended up being o... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Andy Wilson Financial Services is a Mortgage and Equity Release specialist advice company based in Lincoln, Lincolnshire. The business was started in 2011 by Andy Wilson, who has over 44 years experience in mortgages and property transactions. Andy advises on equity release and later life lending, and is joined by Robert Drury and Steve Taylor, our specialist mortgage advisers. With a combined 133 years experience in financial services, our team is well placed to help clients with their borrowing requirements. We have seen it, done it, and can carefully explain all you need to know to make sound financial decisions for the future. Andy Wilson Financial Services is a Mortgage and Equity Release specialist advice company based in Lincoln, Lincolnshire. The business was started in 2011 by Andy Wilson, who has over 44 years experience in mortgages and property transactions. Equity Release includes Lifetime Mortgages and Home Reversion schemes. We can advise and arrange Lifetime Mortgages and will refer you to an approved specialist for Home Reversion schemes. *** You will be charged a fee; we charge £495 to provide our advice and a written recommendation following a face to face meeting. We also charge £800 to process an application to a Lifetime Mortgage provider. *** Lifetime Mortgages are applicable for over 55s only, may affect eligibility to means tested state benefits and can affect the inheritance you may leave. *** Think carefully before securing any other debts against your home. Your home/property may be repossessed if you do not keep up repayments on a mortgage or other debt secured on it. The Financial Conduct Authority does not regulate some forms of Buy to Lets. *** Andy Wilson Financial Services is a trading style of Andy Wilson Financial Services Ltd, which is an appointed representative of HL Partnership Ltd which is authorised and regulated by the Financial Conduct Authority. *** Andy Wilson Financial Services Ltd is registered in England No. 07547809. Registered Office: Landmark House, 1 Riseholme Road, Lincoln, LN1 3SN **3


Contact info

4.9

Excellent

TrustScore 5 out of 5

87 reviews

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Rated 5 out of 5 stars

Had a great experience with Andy when…

Had a great experience with Andy when looking to purchase a new home with Equity Release. He gave us impartial advice throughout and always responded quickly to any queries.

We ended up purchasing a home outright without equity release in the end, but we are going to do equity release on this new house in 2025/26 and will go through Andy when the time is right

1 February 2024
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Many thanks for your lovely comments. We look forward to speaking with you again in 2025!

Rated 5 out of 5 stars

Friendly, knowledgable and caring family run business

Andy and the team are absolutely fantastic. We used the mortgage broker service with Robert. In a daunting and unfamiliar world Robert made things simple and easy to understand. Giving us great advice and tips along the way. He also gave us some great financial advice to help us in the future. We wouldn’t hesitate to use them again and highly recommend to family and friends.

12 December 2023
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thank you for your kind comments, we appreciate them!

Rated 5 out of 5 stars

Equity Release…

We contacted Andy Wilson with regards to equity release. We needed advice as we had heard so many scary scenarios. He came to our home and completely put us at ease with his knowledge and professionalism.

Sadly, I was widowed soon after we had the funds, but again he visited me and allayed all of my fears. His kindness was so very welcome. I will be recommending his services in the future.

28 March 2023
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thank you for your kind comments. We are very grateful.

Rated 5 out of 5 stars

3rd mortgage dealing with Steve in the…

3rd mortgage dealing with Steve in the last 18 months. Top service, listens to what I need and then finds the best product to match the need. Great communications throughout.

8 February 2024
Unprompted review
Andy Wilson Financial Services Ltd logo

Reply from Andy Wilson Financial Services Ltd

Thank you for your kind words, which are much appreciated

Rated 5 out of 5 stars

Won’t use anyone else

Andy and Robert have sourced our last two mortgages and the service was fantastic. We won’t ever go anywhere else!
Professional and efficient whilst remaining ever so friendly, almost like family.

7 August 2023
Unprompted review
Andy Wilson Financial Services Ltd logo

Reply from Andy Wilson Financial Services Ltd

We are grateful for your lovely comments - and look forward to seeing you again!

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