Andy Wilson Financial Services Ltd Reviews 87

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise and helpfulness, making complex processes smooth and straightforward. Many highlight the excellent customer service, noting the clear communication, quick responses, and personalized attention received throughout their interactions. The service provided is frequently described as top-notch, with people appreciating the efficiency and the ability to secure the best possible deals. Reviewers also commend the company for its professional and understanding approach, particularly for first-time buyers or those with unique circumstances, ensuring all options are clearly explained.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

Clients share positive opinions on service, consistently describing it as professional, excellent, and... See more

Customer service

Consumers find customer service to be positive, highlighting the excellent advice and guidance received.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you, Robert, for helping us secure the best possible mortgage deal. You went above and beyond, continually revisiting and revising the options to make sure we locked in the lowest rate availab... See more

Company replied

Rated 5 out of 5 stars

Robert recently secured a mortgage for me for the second time. He makes what can seem like a potentially time-consuming or stressful process, so easy and even enjoyable! He secured the best deal for m... See more

Company replied

Rated 5 out of 5 stars

Robert Drury has been excellent and wonderfully patient in helping me find the right mortgage deal for me. What I thought would be an admin heavy task with endless jumps through hoops ended up being o... See more

Company replied

Rated 5 out of 5 stars

Robert was extremely helpful, clear, informative and attentive throughout the whole process. Everything was explained quickly and clear for us to understand. Can’t thank him enough for making t... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Andy Wilson Financial Services is a Mortgage and Equity Release specialist advice company based in Lincoln, Lincolnshire. The business was started in 2011 by Andy Wilson, who has over 44 years experience in mortgages and property transactions. Andy advises on equity release and later life lending, and is joined by Robert Drury and Steve Taylor, our specialist mortgage advisers. With a combined 133 years experience in financial services, our team is well placed to help clients with their borrowing requirements. We have seen it, done it, and can carefully explain all you need to know to make sound financial decisions for the future. Andy Wilson Financial Services is a Mortgage and Equity Release specialist advice company based in Lincoln, Lincolnshire. The business was started in 2011 by Andy Wilson, who has over 44 years experience in mortgages and property transactions. Equity Release includes Lifetime Mortgages and Home Reversion schemes. We can advise and arrange Lifetime Mortgages and will refer you to an approved specialist for Home Reversion schemes. *** You will be charged a fee; we charge £495 to provide our advice and a written recommendation following a face to face meeting. We also charge £800 to process an application to a Lifetime Mortgage provider. *** Lifetime Mortgages are applicable for over 55s only, may affect eligibility to means tested state benefits and can affect the inheritance you may leave. *** Think carefully before securing any other debts against your home. Your home/property may be repossessed if you do not keep up repayments on a mortgage or other debt secured on it. The Financial Conduct Authority does not regulate some forms of Buy to Lets. *** Andy Wilson Financial Services is a trading style of Andy Wilson Financial Services Ltd, which is an appointed representative of HL Partnership Ltd which is authorised and regulated by the Financial Conduct Authority. *** Andy Wilson Financial Services Ltd is registered in England No. 07547809. Registered Office: Landmark House, 1 Riseholme Road, Lincoln, LN1 3SN **3


Contact info

4.9

Excellent

TrustScore 5 out of 5

87 reviews

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1-star

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Rated 5 out of 5 stars

Mortgage advice

Robert was excellent from start to finish. Kept me fully updated all the way through the process of my two mortgages.
I will definitely be recommending to family and friends.

23 May 2024
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Many thanks Adrian, we appreciate your comments and recommendations!

Rated 5 out of 5 stars

So helpful with everything

So helpful with everything, including my lack of Tech.
knowhow.
Readiness to visit me at home and very friendly and
professional advice.
Could not be better.

4 April 2024
Unprompted review
Andy Wilson Financial Services Ltd logo

Reply from Andy Wilson Financial Services Ltd

Many thanks for your kind review, we very much appreciate it

Rated 5 out of 5 stars

AWFS made a potentially daunting process easy

We came across AWFS by chance online and decided to talk to them as it seemed they would offer a more personal service. We were not disappointed.
We found Robert Drury to be very responsive and caring and he made a potentially daunting process easy to negotiate keeping us informed every step of the way. He explained the pros and cons of several mortgage options and recommended a great solution. We would not hesitate to use his service again and would highly recommend him to others.

25 April 2024
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Many thanks Peter, your kind comments are much appreciated.

Rated 5 out of 5 stars

Steve Taylor

We have had the benefit of Steve's help when switching deals and also finding a new mortgage when moving house. He has been especially helpful in navigating mortgages when I am self employed, given the complexities this brings. He's always happy to explain things at a level to match your understanding and we have confidence in the knowledge that we have all the facts to make an informed decision for our future.

12 October 2023
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thank you Adam, we are grateful for your kind comments

Rated 5 out of 5 stars

Have used Steve Taylor a few times now…

Have used Steve Taylor a few times now and have always received top service from him, we’ve passed his details on to others who have also received great service. Also have got the best and cheapest deals from him. Would always recommend him to anyone 😊

29 August 2023
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thanks Richard, lovely to hear you are a happy 'frequent flyer'!

Rated 5 out of 5 stars

We had Steve Taylor as are mortgage…

We had Steve Taylor as are mortgage advisor. We were first time buyers and knew basically nothing but Steve was brilliant at explaining everything to us. He was always easy to get in touch with when we had question and our mortgage got accepted first time by the bank he advised. Highly recommended Steve

1 July 2023
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thank you Joseph, we are grateful to receive your kind comments

Rated 5 out of 5 stars

Andy is a consummate professional who…

Andy is a consummate professional who helped us navigate Equity Release with the minimum of fuss. Always available to answer any questions we had and conveyed it to us in an easily understood manner. We wouldn’t hesitate to recommend Andy to anyone considering this option.

7 March 2024
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thank you very much Paula, your kind comments are really appreciated.

Rated 5 out of 5 stars

My wife and I first met Andy in 2017…

My wife and I first met Andy in 2017 when we needed advice for an equity release mortgage,and he has given us some excellent advice many times since.
Nothing is too much trouble for Andy and he is very contactable at any time giving re assurance when needed ! Our most recent dealing with Andy has been during February this year. We would recommend Andy Wilson Financial services to anyone.

28 February 2024
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Many thanks John! It has been a pleasure helping you both over the years. But as discussed, please don't ever move house again, our nerves can't take it!

Rated 5 out of 5 stars

Andy Wilson Financial Services

Andy, Robert and the team have provided us with excellent service, through various mortgage applications and re-mortgages over many years. They have gone to great lengths to ensure we have had the best deals that are most appropriate for our circumstances and, as we have just experienced, schedule contact with us to ensure we are ahead of the game before any fixed term deals expire. Working for a large organistion, I am exposed to numerous financial companies but none have ever come close to offering the service, peace of mind and excellent products which have in turn saved us £1,000s over the years. I would not hesitate in recommending them!

3 March 2024
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thank you for your glowing comments Steve, much appreciated!

Rated 5 out of 5 stars

Steve Taylor


Steve is an incredible financial advisor. He was supportive throughout, gave me all the information I needed and was patient and informative when I was not sure about certain things. He also worked tirelessly to get me the best deal and kept checking for even better deals when the market changed. An amazing service from start to finish. Would highly recommend.

23 June 2023
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thank you for your kind words Paul, much appreciated!

Rated 5 out of 5 stars

I used Andy Wilson financial services…

I used Andy Wilson financial services to get a first time mortgage with Steve, nothing was to much trouble and Steve was always happy to answer questions. I cannot recommend this company enough.
Made buying my first home stress free.

25 October 2023
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thank you Millie, we are grateful for your comments!

Rated 5 out of 5 stars

Superb, professional service from start to finish

I used Andy Wilson Financial Services for my mortgage and Steve was superb. He’s a consummate professional. He’s friendly, knowledgeable and provided a first class service from start to finish, which instilled huge confidence in him and the services Andy Wilson provided. I cannot recommend Andy Wilson highly enough and will be back in touch with Steve when my current mortgage deal ends.

24 September 2023
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

We appreciate your comments Mark, and look forward to seeing you again.

Rated 5 out of 5 stars

Both my husband and I have been working…

Both my husband and I have been working with Steve for some time now and have always found him extremely efficient, knowledgeable, reliable and easy to work with. Steve made our first mortgage together possible even when we thought it wasn’t possible. We will be back again in our next move. 100% recommend. Great service!

1 October 2023
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thanks Karly, your kind comments are appreciated!

Rated 5 out of 5 stars

Wealth of knowledge and great advice

Robert could not have been more helpful in securing a new mortgage deal using his wealth of knowledge. He not only gave great, pragmatic and tailored advice but answered all our questions with good humour and patience. We would have no hesitation in recommending Robert.

1 June 2023
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

We appreciate your comments Alyx, although we'd rather you didn't encourage Robert's jokes!

Rated 5 out of 5 stars

Thankyou Steve

Steve worked with us to help find a mortgage that we could afford, even though, due to age we could only get one for a short term. He also assisted with our insurances as they were not straight forward either. Prompt correspondence, always called us back when we had queries. Friendly and efficient. We would highly recommend him and his team.

1 October 2023
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Many thanks for your kind comments Sally, we appreciate them!

Rated 5 out of 5 stars

Fantastic friendly service from start to finish

Fantastic friendly service from start to finish.
We began purchasing a house in summer 2022 and were within the final weeks prior to completion when the sale collapsed. Andy Wilson FS were amazing and assisted us through the entire process again which completed October 2023. Second time is definitely the charm and we’re now happily in our forever home. We cannot fault the assistance we were provided with the staff going above and beyond for us and providing expert guidance and support.

22 February 2024
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Many thanks Kris, we appreciate your comments and we are delighted you are now settled in your new home.

Rated 5 out of 5 stars

Andy Wilson Financial Services were very informative every step of the way…

It was our first selling & buying experience and nothing was too much trouble, even having to explain how equity works multiple times so we understood! They were very informative at every step of our journey and made everything clear. They kept us up to date with the progress of our mortgage offer and ensured we signed documents at the right time. They also helped us to sort our life insurance (another first) which was made super easy. A friendly and knowledgable team who provided a personal and professional experience and made the whole process worry free.

13 September 2023
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Many thanks for your comments, we really appreciate them!

Rated 5 out of 5 stars

Andy has been of great assistance to us…

Andy has been of great assistance to us with regard to our equity release some years ago and more recently when we were wanting to move property's. The information and advice that has been given over the years has been very much appriciated and very useful. Would never be hesitant at recommending both Andy and his company to anyone that may be in need of this type of financial advice.

17 August 2023
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thank you very much indeed for your kind words Mike, we appreciate them!

Rated 5 out of 5 stars

Re mortgage

We contacted Robert when we needed a new deal on a buy to let mortgage. Robert was most helpful in advising us on the best overall deal rather than those that just looked better on paper, thoroughly explaining the differences between them all. Robert put our minds at ease and we would have no hesitation in recommending Andy Wilson Financial Services

29 January 2024
Unprompted review
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Reply from Andy Wilson Financial Services Ltd

Thank you both for your kind words, we appreciate them!

Rated 5 out of 5 stars

Robert has has been absolutely amazing…

Robert has has been absolutely amazing help guiding me through the process of purchasing my first property with a mortgage. Robert was very supportive and willing to answer and help with everything, making sure I understood it all along the way. He is always available to help if I have any queries. Can't recommend him enough!

13 February 2024
Unprompted review
Andy Wilson Financial Services Ltd logo

Reply from Andy Wilson Financial Services Ltd

We appreciate your very kind comments, Robert especially!

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