Andel Energi Reviews 17,119

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Cheap reliable. And i ask almost 20 people which electricity i should chose everybody told me without any hesitation take andel

Company replied

Rated 1 out of 5 stars

No service, no support Waited 1hour as number 1 in que Ingen service, ingen hjælp Ventede som nummer 1 telefon kø over 1 time

Company replied

Rated 5 out of 5 stars

I had problems receiving and viewing my bills from the Andel energi application for months now. I am extremely grateful to Ms. Lone of Team 23 for taking my call and helping me out today. Thank you fo... See more

Company replied

Rated 5 out of 5 stars

Hi. I received an email about my debt, which required me to indicate my CPR number, although all the bills were paid. I wrote to the support service and received the most satisfactory answers to all m... See more

Company replied

Company details

  1. Electric Utility Manufacturer
  2. Electric Utility Company
  3. Energy Supplier
  4. Gas Company
  5. Green Energy Supplier
  6. Solar Energy Company

About Andel Energi

Written by the company

Andel Energi. Mere energi til din hverdag.
Andel Energi er Danmarks største energiselskab. Vi leverer el og gas til privat- og erhvervskunder i hele landet.

Vi tilbyder en brugervenlig selvbetjening med adgang til smarte funktioner.
Med vores app Andel Energi kan du som både privat- og erhvervskunde blandt andet følge dit forbrug og bruge energien smartere – hver dag.

Fællesskab og samfundsansvar er en del af vores DNA. Derfor er vores fokus trygge og fremtidssikrede energiløsninger, der bidrager til den grønne omstilling.

Vi tilbyder løsninger som varmepumper, solceller, hjemmebatterier og ladeløsning til din elbil – og der er flere på vej.

Kan vi hjælpe dig?
Du er velkommen til at kontakte vores kundeservice på 70 29 29 29 mandag til fredag fra klokken 08.30 til 16.

Har du brug for lidt ekstra tid, tålmodighed eller hjælp?
Andel Energi er en del af Solsikkeprogrammet. Vi har en dedikeret telefonlinje, der giver ekstra støtte og hensyn til kunder med usynlige handicap. Kontakt Solsikkelinjen på 70 29 21 21.

Du kan også få hjælp døgnet rundt med vores chatbot, Energitte, som kan svare på de fleste spørgsmål.

Bliv en del af fællesskabet
Vil du være med til at sætte strøm til en smartere hverdag fyldt med god energi?
Følg os på sociale medier 👇
Instagram, Facebook og LinkedIn.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

17K reviews

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Rated 5 out of 5 stars

It's very convenient energy group and…

It's very convenient energy group and user friendly for application to know consumer energy consumption.

1 November 2025
Andel Energi logo

Reply from Andel Energi

Hi Nakkiran

Thank you very much for your review of us. We really appreciate it.

Best regards
Nikita

Rated 5 out of 5 stars

Best

Best app where you can check/follow all the prices and offers

31 October 2025
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Reply from Andel Energi

Hi Timotei

Thank you very much for your review of us. We really appreciate it.

Best regards
Nikita

Rated 5 out of 5 stars

Excellent

Excellent, perfect

31 October 2025
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Reply from Andel Energi

Hi Cris,

Thank you for the stars and your review. We really appreciate your positive feedback.
Wishing you a wonderful day and sending good energy your way.

Best regards,
Fie

Rated 1 out of 5 stars

Samle hele organasationen for…

Samle hele organasationen for produktpris, distribution, afgifter, adminstration i en enhed så fakturarer kan overskues og totalprisen optimeres.

23 October 2025
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Reply from Andel Energi

Hej Marcus.

Tak for din feedback. Vi gør hvad vi kan for at optimere kundeoplevelsen. Vi er i gang med at fusionere Clever, Watts og Andel Energi som forhåbentlig gør at vores kunder på tværs får en endnu bedre oplevelse.

Med venlig hilsen Per

Rated 5 out of 5 stars

Always reliable and transparent bills

Always reliable and transparent bills. always supply energy without interruption.

23 October 2025
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Reply from Andel Energi

Hej Dariusz

Thank you so much for the 5 stars! It means a lot to us. We are delighted that you are satisfied with the clarity of our invoices.

Kind regards, Per

Rated 5 out of 5 stars

Very good

Very good and help kunder services

23 October 2025
Unprompted review
Andel Energi logo

Reply from Andel Energi

Hi

Thank you very much for your review of us. We really appreciate it.

Best regards
Nikita

Rated 5 out of 5 stars

The customer care representative took…

The customer care representative took care of everything for me during the setup and said exactly what I should expect so there have been no surprises.

22 October 2025
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Reply from Andel Energi

Hi Lukas

Thank you very much for your review of us. We really appreciate it.

Best regards Mie

Rated 5 out of 5 stars

Fast answer

28 September 2025
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Reply from Andel Energi

Hello Zulu.

Thank you for the positive review and for the five stars.

I am happy to hear that you got a fast answer.

Kindest Regards
Jonas

Rated 5 out of 5 stars

I just signed up for Andel Energi

I just signed up for Andel Energi. So far everything is perfect. The app is very useful and it helps you track your energy consumption. Also it provides helpful information for electricity prices for each time of the day.

17 October 2025
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Reply from Andel Energi

Hi Rafael
Thank you very much for your great review. We are very happy to hear that the app is working well for you.
Best regards, Mira

Rated 5 out of 5 stars

I’m a new user of Share Energy

I’m a new user of Share Energy, and my first experience has been really positive. The registration process was simple and fast, and their customer service was very friendly and supportive. Everything about the billing and account setup was clear and easy to understand. So far, I’m very happy with their service and hope to continue with them for a long time.

Date of experience: 10/17/2025

17 October 2025
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Reply from Andel Energi

Hi Sheikh
Thank you very much for sharing your positive experience with us. We are delighted to hear that you received excellent service when you contacted us.
Best regards, Mira

Rated 5 out of 5 stars

Affordable prices

I had a great experience with this company, affordable prices

17 October 2025
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Reply from Andel Energi

Hi Radu
Thank you very much for your wonderful review.
Best regards, Mira

Rated 5 out of 5 stars

I was satisfy

I was satisfy

16 October 2025
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Reply from Andel Energi

Hi Elsa

Thank you very much for your review of us. We really appreciate it.

Best regards
Gitte

Rated 5 out of 5 stars

Find service

Find service

16 October 2025
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Reply from Andel Energi

Hej Lisbeth.

Tak for din positive anmeldelse og de 5 stjerner! De er meget værdsat.
Jeg er glad for at du oplevede en fin service fra os.

Bedste Hilsner
Jonas

Rated 5 out of 5 stars

Very clear and fair tariffs

Very clear and fair tariffs. Company’s support is excellent.

11 October 2025
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Reply from Andel Energi

Hi S.V.

Thank you very much for your review of us. We really appreciate it.

Best regards
Nikita

Rated 5 out of 5 stars

good service

good service

9 October 2025
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Reply from Andel Energi

Hi

Thank you very much for your review of us. We really appreciate it.

Best regards
Fie

Rated 5 out of 5 stars

Let at skifte til Andel og hurtig…

Let at skifte til Andel og hurtig support

9 October 2024
Unprompted review
Andel Energi logo

Reply from Andel Energi

Hej

Tusind tak for de 5 stjerner. Dem er vi rigtig glade for. Det er dejligt at høre, at du havde en god oplevelse

Bedste hilsner
Fie

Rated 5 out of 5 stars

Excellent customer service and overall…

Excellent customer service and overall price 👍

2 October 2025
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Reply from Andel Energi

Hi Julius
Thank you very much for your kind words. We are very happy to receive your review, so thank you very much!
Best regards, Mira

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