Ancestry Reviews 1,820

I find the website interface to be not the most user-friendly. For example, a document popped up showing what my grandfather did during WWI. I had a quick read, but the next day, try as I might, I w... See more

Saliva kit was easy, results fine, then wham a subscription wall to see the good stuff. I paid for ancestry dna and now I'm paying monthly just to read Australian records and "unlock" basic documents... See more

What I found to be inaccurate was the traits. Based off DNA traits for myself was not close to being correct. Some traits the exact opposite. So I thought that part was pretty bad. While a few of the... See more

Ancestry has allowed me to trace my ancestors, from the UK, up to a certain point and then their records stop. This has meant I'm using other websites to continue with the family tree, so why should I... See more

Ancestry DNA confirmed what I already knew, no surprises. The best part of genealogy is building your tree out and the things you learn. Sometimes you find things you wouldn’t normally run into, l... See more

I've been on Ancestry about a month now since I sent my spit in and I'm loving it! So many of my questions are getting answered. I recommend linking your DNA to your tree. I recommend building your... See more

I was pleased with the fact that it matched me with other people who've done a DNA test, as that was truly the goal of having my test done (to help strengthen results of family members). Regarding tha... See more

I received several reports re the processing of my DNA sample. I was never able to link them to my tree. On two occasions I sent an email to Ancestry and while I received an automated response to mult... See more

It was very interesting to learn about my 'family', and where they were originally from. I was disappointed that according to the DNA results it was assumed that I was 'blonde'. Far from it, I inherit... See more

Decided to cancel as never received results from the DNA profile kit I sent back to them last August. Tried to cancel but denied access due to some "technical error" - on multiple occasions. No re... See more

I grew up thinking I was a stout and stubborn Scotsman! I was even told that our grand family came from Inverness, and fought with Bonnie Prince Charlie. Then I find out sadly, but interestingly enoug... See more

Shipping takes a long time but you are able to research names while waiting for DNA results. If your tree is heavily populated the software begins to have trouble updating. But you can download your... See more

I disliked the percentage RANGE span . The vast swath of continental approach and the sprinkling of percentages in the range of 1 or 2 % did not impress me at all. It is better than nothing but the D... See more

Could not get any relevant information re family members already tested by you. Got a verification code at one point but could not get back to enter it where originally requested. Hardly user friendl... See more

Experience was awesome. Results received on time as stated. I did this 10 years ago. Decided to do it again because some features have been added. Well worth the money! Great to know where y... See more

Spent $100. to get results that only provide me with the breakdown of my DNA. Very general over the last 1000 years. Results: 75% Eastern European, 17% Jewish, 4% Balkan, 2% Russian & 2% Baltic. Conne... See more

Several days back I had a chat session regarding an issue I was having. The individual who was there to help was more interested in selling me a Pro Tool subscription. After writing a review on this... See more

I was disapointed by my results. With the price paid, I was expecting more informations, like if there was a small link with other countries (British, Irish, etc., another migration link. Maybe I’m to... See more

I wish I had used another database for my DNA search. Ancestry is the greediest thing I have ever dealt with. Your aggressive continuous attempts to suck more money out of the customer is disgusting.... See more

Results were quick but we found that features that existed when my kids did their tests have now disappeared behind a pay wall and this is unacceptable. My kids previously could view their DNA results... See more

I remember seeing my great grandfather's death certificate as a child. Now I see it digitally as an adult! I was able to go back 2 more generations which was amazing!

My experience has been amazing!! And so surprising, but mostly confirming what I have always believed, I can’t even begin to say! I am still processing this awesome and valuable information, thank you... See more

My mom passed away soon after I had sent her a DNA kit, this was last year for mother's day. My stepdad, in the flurry of everything, wasn't sure if it was ever received. I was positive I was boned... See more

Helped me find all about my maternal grandfather and his ancestry. Discovered through DNA his ancestry was a bit off. There was a rogue northern Scotsman who seems to be my maternal great great gr... See more

i would like to thank ancestry. com for my experience in tracking my roots. i found the whole experience very informative, they were some surprise for sure.

I got what I wanted. You provided lots of emails to keep me informed. Your company suggested that I could come in contact with other people of my genetic background. I’m not sure that is something I w... See more

Well, I was sent updates regularly regarding the status of my result. The latter part was a bit confusing when it got to the final result. But I managed. Thank you.

It all new to me but its been a great experience. I have heard from others about Ancestry.ca and I'm very happy that I created an account.

I liked some hints included as well as the opportunity to see other trees. I was hopeful for more DNA information like heart health, bone health and allergy health.

Testing process was straight-forward with little to no room for improvement. Results were underwhelmingly presented, with no options to print nor download. Free three-month membership offer never clic... See more

What Ancestry does is feed you bits of data about your actual ancestry, a bit at a time, instead of giving you all they know at once. This keeps you hanging on. I quit Ancestry because of these tact... See more

Very little ancestry information for the money spent honestly. I'm getting bombarded with ancestry ads to sign up and pay for more information . Wasn't expecting this and it seems to be an unreasonabl... See more

Absolutely terrible! I was doing my family tree and got pretty far but then got frustrated because once I added somone to the tree I couldn’t have access to the information the same way. When I tried... See more

My experience has been terrible. Your website is atrocious, I have zero matches to any of my close relatives who have submitted DNA samples. The family trees don't link well. All I really learnt from... See more

Well, I am extremely disappointed. I sent in my DNA sample about 4 months ago. I never did receive my results. All links I get lead to the original page to order a kit. Is there any chance whatsoeve... See more

I liked how simple and straightforward the website is . How I have options to learn more about my ancestors lived. I even got back as far as 1500's. 5Star experience.

I joined and paid for a month. So far it told me that my mother gave birth to my father.,with no other details…, I believe it to be a total con ..I have obviously cancelled it …why do they still appe... See more

My partner David Hancock and I send in both DNA samples at the same time. I have received mine, but my information has also been sent to David, and he has not received any data.

I was disappointed with the information. It was not detailed with little information as to where both paternal and maternal sides originated from in Europe other than very broad areas. The information... See more

Waste of time and money. I registered the DNA Kit that I received and was notified the results were in. However, I am unable to view or download those results on the desktop application. So my co... See more

I was recently given a DNA pack from my husband. Unfortunately, I have been unable to access the results, which we were told via an email were ready for viewing. The message states:- Access to... See more

I received an email that my DNA results were ready, but there are no results or information regarding my DNA sample attached to this email. I am perplexed and can’t figure out how to find access the... See more

There was an offer posted on Facebook for six month subscriptions with 40% off their usual cost. I called and immediately let the agent know that this offer was what I was interested in. She then ra... See more

So far, even with my DNA results, I have learnt nothing I didn’t know. Each time I want to further my research, it costs money. Ancestry has not proved to be the appropriate tool for me in my genealo... See more

This is SO cool! My husband got me a kit for my birthday. Great gift! There is so much to learn, it's all so interesting. I look at pictures in my tree from ages ago and have seen the family resemblan... See more

Finally received an email saying that my DNA results were ready but, after following the provided link, found myself on the start page inviting me to enrol for a DNA analysis! Rip off! £30 for nothing... See more

As a computer, Luddite and being 89 I had a problem with the Ancestry log in, so I turned to your AI Chat. After much typing, on my part, it gave up and referred me to a live agent. He was as useful... See more

It wasn’t able to get me passed what I already know. When you learn how DNA strands actually work, you see very incomplete results, it dawns on you this is a scam feeding on people who don’t know any... See more

On August 1/25, we received a message from Ancestry that they had received my wife's DNA sample. It is now November 12/25, and, still no notification of the results (over 14 weeks). What is the pro... See more

I basically view Ancestry as a feedback loop. I give information and it’s fed back to me as if it were genealogy. I got nothing new. Disappointed that I was solicited, on a daily basis, to get more in... See more