It is a great ebike I must say but I’ve noticed that it’s not built as tough I think it is. It doesn’t go as fast as it is advertised at 32 mph . The battery life is decent though. Overall great bike... See more
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Company details
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AMYET eBikes might be driven by a desire to innovate and advance technology in the e-bike sector.This could involve developing more efficient batteries, improving motor performance, or enhancing the overall user experience through smart features.
Contact info
Room 8728, 7th Floor, No. 3012, Banxuegang Avenue, Bantian Community, Bantian Street, Longgang District, 518129, Shenzhen, China
- contact@amyet.com
- amyet.com
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Replied to 42% of negative reviews
Typically replies within 1 week
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Bike had many problems and you cannot speak to anyone it's all through email
Amyet will try to convince you to change your review for $50. Then they will ignore you once you do it. Our bike came in with a bent frame and missing parts. They did offer to repair the bike or discount it for the problems but it took over a week of back and forth emails to get an answer. We are basically left with a broken bike that we still paid hundreds of dollars for. I would not trust amyet to reimburse you for any bike repairs.

Reply from AMYET eBikes
I had lots of emails back and forth and…
I had lots of emails back and forth and was happy that they responded. It was difficult to get a solution out of the way the responses were and it would be nice to be able to talk with someone. They did send me a new throttle which made the bike work which I paid for even though the one on the new bike was bad. Now I’m dealing with the handlebars and the. Stripped screw but it seems after photo and videos they are sending new screws instead of the post I requested
Amyet sent me the wrong wiring harness…
Amyet sent me the wrong wiring harness two times. And I paid for both, now they said they sent me the wiring harness I need and sent to wrong address. This has been going on for almost two months now. By far the worst experience I have ever had with a company. And I do not recommend any one ever deal with this headache ever…….

Reply from AMYET eBikes
The bike is missing a screw for the…
The bike is missing a screw for the handle bars and the sprockets on the bike rim move and the wire going into the rim is not sealed and bike keeps shutting off .
Bike came in pieces
Bike came in pieces, broken parts now I have to take it to the shop to get it fixed

Reply from AMYET eBikes
The front motor has a funny sound
The front motor has a funny sound and I don’t understand why if the bike is brand new. I’ll need assistance. Thank you

Reply from AMYET eBikes
Ordered a bike off of Amazon doesn’t…
Ordered a bike off of Amazon doesn’t work totally fraudulent. Don’t waste your money on these bikes.
Never even had an opportunity to ride the bike doesn’t work from out of the box and getting a hold of these people is near impossible. I have tried to contact you that way and then you direct me to a different direction. I’m done playing games with you guys.

Reply from AMYET eBikes
I need it the s8 throttle
I need it the s8 throttle. Sent a note with the order. Got an email telling me the will be sending me the right one.
As now I have no idea when I will be recive....or if the sent it or not.
And need to find out what are the next steps to get the bike working again. The motors are not responding. I keep waiting for solutions.....

Reply from AMYET eBikes
Thanks amyet
Thanks amyet! The bikes are very easy to build and the bikes amazing I recommend buying this for your child or anybody!!
I got my new S6 and it has no defect…
I got my new S6 and it has no defect like my first S6 ,it a great Ebike now . And I ride my S8 all time but my battery life does not last as long as I would like it . After about 20 miles with peddle assists I have no battery life left.
AMYET TOOK MY MONEY.
My bike didn't come on time mirrors and phone holder never came and top battery isn't changing. Customer support suck,no call back, no response what so ever will definitely be telling everyone not to purchase from here I call all hour of the day I sent emails text there is nothing else Amyet sucks took my money scammers. Now no response what so ever free Amyet always so excuse why they didn't get in touch with me In a timely. Manner now I have no battery or charger they suppose to be sending STAY AWAY AMYET WILL ROB YOU. Even has the nerve to not respond to my claims on site if you want to go through this STAY AWAY AMYET WILL TAKE UR MONEY TOO. And they tried to get me to change review told them not until I get what I am owed. It's now 5/17/25 and still nothing from the scammers.

Reply from AMYET eBikes
I got a tiny tune break and I ordered a…
I got a tiny tune break and I ordered a set of two, but I received only 1 set for $40.i should return them to you for a refund.
Thank you
Mariam

Reply from AMYET eBikes
Amyet customer service is the best
Amyet customer service is the best! Every time I have contacted them for information or to order parts, they have been very responsive and very customer focused. I have really enjoyed my interaction with Amyet. Keep up the good work!
Great Bike
It was a flawless transaction from start to finish. The bike was delivered in perfect condition, and assembly was easy.
I've only ridden it for about 5 miles but already know that it's going to be a fun summer hitting all the trails.
The blue fat tire bike looks pretty cool.
bike came on time and appears to be…
bike came on time and appears to be well built and I love the ride and comfort of this bike.
Sincerely
Steve
Perfect helping m problem will…
Perfect helping me with my problem will recommend this bike every time someone asks
I bought one of them e-bikes and they…
I bought one of them e-bikes and they worked so good I had to buy a another one
Great bike just the support
Great bike just the support was long responding and didn’t really care. Overall, great company.
I love my Amyet EB24 electric bike
I love my Amyet EB24 electric bike! Smooth ride, great acceleration, easy hill climbing ability and ample battery life are just a few great features!
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