AMYET eBikes Reviews 

113
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the bikes for their enjoyable ride, power, and good performance, often noting easy assembly and decent initial component quality. Reviewers frequently find customer service responsive and helpful, assisting with issues and efficiently sending replacement parts. However, some customers noted significant product quality and durability issues. Specific complaints include bikes not reaching advertised speeds, components failing early, or units arriving damaged and becoming inoperable soon after purchase. Conversely, a small portion of people felt dissatisfied with customer support, experiencing unresponsiveness, delays in replacements or refunds, and unresolved technical problems.

What people talk about most

Product

Customers had ambiguous experiences with product, with many expressing satisfaction, praising the bikes as... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers expressing significant disappointment. Many... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the support... See more

User experience

Reviewers mention ambiguous feedback about user experience, with some finding the product fun and easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It is a great ebike I must say but I’ve noticed that it’s not built as tough I think it is. It doesn’t go as fast as it is advertised at 32 mph . The battery life is decent though. Overall great bike... See more

Rated 4 out of 5 stars

Bike rides well but I already had to replace the throttle and I only have 250 miles on it

Rated 5 out of 5 stars

Updating my original review. Amyet did send me a replacement controller but the wiring connector aren't aligned properly between main cable connector and the controller itself. When I use the right tu... See more

Rated 5 out of 5 stars

Powerful bike, can go up to 28 mph and if steep uphill go up to 16-18 mph on throttle only mode. They have a great customer service, respond very fastly, I had a problem with the battery getting dra... See more


Company details

  1. Bicycle Store

Written by the company

AMYET eBikes might be driven by a desire to innovate and advance technology in the e-bike sector.This could involve developing more efficient batteries, improving motor performance, or enhancing the overall user experience through smart features.


Contact info

  • Room 8728, 7th Floor, No. 3012, Banxuegang Avenue, Bantian Community, Bantian Street, Longgang District, 518129, Shenzhen, China

  • contact@amyet.com
  • amyet.com

3.4

Average

TrustScore 3.5 out of 5

113 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.4

All reviews

(113)

54 reviews in the last 12 months

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Rated 5 out of 5 stars

Updating my original review

Updating my original review. Amyet did send me a replacement controller but the wiring connector aren't aligned properly between main cable connector and the controller itself. When I use the right turn signal switch it activates the horn and horn switch does nothing. The front hub still doesn't run nor does my display indicate run modes. The front hub isn't defective I've run it by other means it just doesn't respond to the controller properly. The other issue was the complete lack of power to the rear at 17 mph tops, that's improved to somewhere in the mid 20s so it's usable now at the least. Also my display doesn't show mph when tire is spinning. Although I'm glad to have a functional bike on just the rear hub the magnitude of issues has broken my faith in the industry. Have a sound understanding of the function of the components before buying these bikes remote solutions will leave you depleted.

16 March 2025
Unprompted review
Rated 1 out of 5 stars

Junk worked one day then wouldn’t turn…

Junk worked one day then wouldn’t turn on, put everything I knew that would fix it on and still won’t turn on

15 August 2025
AMYET eBikes logo

Reply from AMYET eBikes

Dear Derek,

We’re truly sorry your bike stopped turning on after one day, and that your troubleshooting didn’t help.
This is not the experience we want, and we’re sorry for the frustration.

Please contact our support team at support@amyet.com with your Amazon order number.
We’ll respond right away to diagnose the problem and arrange a solution (repair, replacement, or refund) that works for you.

Again, our apologies. We appreciate your patience.

Sincerely,
AMYET eBikes

Rated 3 out of 5 stars

It said ships in 3 to 5 bus days but…

It said ships in 3 to 5 bus days but took 14

12 August 2025
AMYET eBikes logo

Reply from AMYET eBikes

Dear Rebecca,
Thank you for bringing this to our attention. We sincerely apologize for the delay in your shipment. Our stated delivery time is typically 4-5 business days, but occasionally, unforeseen circumstances in logistics, such as the barcode label issue mentioned in the tracking information (which required replacement), can cause delays.
We understand this is frustrating and appreciate your patience. If you have any further questions or concerns, please don't hesitate to let us know.
Best regards,
AMYET eBikes

Rated 1 out of 5 stars

I bought my ebike from Ebay seller

I bought my ebike from Ebay seller: amyet_direct01 , The headset will not adjust, I contacted the seller and he told me to buy the parts and I will get reimbursed??? I thought these bikes had 1 year warranty. Why do I have to buy the parts?? I paid over $1,000 for this bike. The problem with is the stem top bolt and the star nut came damaged and unable to adjust. You guys should ship me the part at the very minimum. I will be reporting this to my state attorney general too if not resolved,

Date of experience: July 01, 2025

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AMYET eBikes logo
Reply from AMYET eBikes

A day ago
Hi GasOut,

We're truly sorry to hear about the trouble you're having with your ebike. We want to resolve this for you right away. Please reach out to our dedicated support email at amyet - . Our team will work diligently to sort out the parts issue and make sure you're satisfied, honoring the warranty as expected. Thanks for your patience, and we'll get this fixed promptly.

Thanks for bringing this to our attention!

Best Regards
AMYET eBikes

YOU GAVE ME A NON WORKING EMAIL!!

1 July 2025
Unprompted review
AMYET eBikes logo

Reply from AMYET eBikes

Hi GasOut,

We're truly sorry to hear about the trouble you're having with your ebike. We want to resolve this for you right away. Please reach out to our dedicated support email at amyet - ebike@outlook.com. Our team will work diligently to sort out the parts issue and make sure you're satisfied, honoring the warranty as expected. Thanks for your patience, and we'll get this fixed promptly.

Thanks for bringing this to our attention!

Best Regards
AMYET eBikes

Rated 3 out of 5 stars

Fragile: Handle with care.

The overall build of the bike frame and tires are amazing. However, the "Suspension and Pedals are lackluster." The seat is quite comfortable The pedal assist makes hills a dream. But the battery life leaves you disappointed.

To touch on the pedals. They broke within the first 10 miles. And almost caused a collision with a parked car. The suspension feels more like it's for looks than functional, it bottoms out violently on minor transitions.

If my rating were based on aesthetics alone it would definitely be a 5 star review. But the shortcomings in functionality have left me disappointed. I'm not saying it doesn't work. I'm saying it could definitely be better.

17 July 2025
AMYET eBikes logo

Reply from AMYET eBikes

Hi Solace,

We're really sorry to hear about the issues with your the damaged pedals.Could you please contact contact@amyet.com and share your details? Our team will prioritize fixing this—either arranging a replacement pedals or guiding you through repairs, and we'll also sort out the box situation.

Thanks for bringing this to our attention!

Best Regards
AMYET eBikes

Rated 5 out of 5 stars

Happy Customer .

Bikes arrived quickly and undamaged. Easy assembly with tools provided. Charged the battery and off we went. Bikes work great.

14 July 2025
Rated 1 out of 5 stars

Bike front motor didn’t work

Bike front motor didn’t work, box came with holes

15 July 2025
AMYET eBikes logo

Reply from AMYET eBikes

Hi Scotty,

We're really sorry to hear about the issues with your bike motor and the damaged box.Could you please contact contact@amyet.com and share your details? Our team will prioritize fixing this—either arranging a replacement motor or guiding you through repairs, and we'll also sort out the box situation.

Thanks for bringing this to our attention!

Kind Regards
AMYET team

Rated 5 out of 5 stars

Great buying and product experience

I had a highly positive buying experience. From the moment I placed the order, the team provided consistent updates throughout the shipping process which gave me peace of mind. The product arrived on schedule and in flawless conditions, exceeding my expectations. I'm personal impressed by their customer service and attention to detail, both of which made the entire process smooth and reassuring. I would confidently recommend AMYET to anyone seeking reliability and excellence service.

24 June 2025
Rated 1 out of 5 stars

Your company sent me an AMYET E-BIKE…

Your company sent me an AMYET E-BIKE with a cracked rear tire (rim). The EBIKE is inoperable and UNSAFE to ride…AT $799.
ALSO THE PHONE MOUNT I PURCHASED WITH THE BIKE…I (STILL) HAVE NOT RECEIVED…BUT YOUR COMPANY SENT ME AN EMAIL SAYING THE PHONE MOUNT WAS DELIVERED. IT WAS NOT.

23 June 2025
AMYET eBikes logo

Reply from AMYET eBikes

Hi,
I'm very sorry for bringing you a bad experience.
If you have any questions, please contact our after-sales mailbox:
contact@amyet.com
We'll get back to you within 24 hours.
We are very willing to provide technical and spare parts support.
Thank you
AMYET eBikes

Rated 5 out of 5 stars

Received my E26 Amyet

Received my E26 . Easy to assemble despite somewhat sparse instructions . It handles beautifully and is a joy to ride . Had a flat at 100 miles so I’m upgrading tires but so far no problem . Thanks Amyet !

20 June 2025
Unprompted review
Rated 1 out of 5 stars

Bad experience

They asked me to change my review, I can’t do that!! I just want to say I had a bad experience with Amyet please be careful there will try to sell you parts that you don’t need and not listen to you it took two months back-and-forth trying to solve my issue that it never got solved

23 May 2025
AMYET eBikes logo

Reply from AMYET eBikes

Hi,
I'm very sorry for bringing you a bad experience.
If you have any questions, please contact our after-sales mailbox:
contact@amyet.com
We'll get back to you within 24 hours.
We are very willing to provide technical and spare parts support.
Thank you
AMYET eBikes

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