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amsmortgages.co.uk Reviews 

1,737
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their outstanding professionalism, remarkable patience, and clear communication maintained throughout the entire process. Many people highlight that advisors go above and beyond to provide tailored advice and reassuring answers to every question. Consumers note that the team works tirelessly to secure complex mortgage deals with impressive speed and efficiency. Reviewers heavily appreciate the dedicated support and seamless coordination provided from the initial inquiry right through to final completion. Buyers consistently recommend these services to others seeking reliable and stress free assistance for their housing needs.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting the team's exceptional dedication,... See more

Service

Reviewers express immense satisfaction with the top tier service, highlighting efficient, fast, and... See more

Customer service

Reviewers highlight positive aspects of customer service, emphasizing the team's exceptional professionalism,... See more

Response time

Clients share positive opinions on response time, highlighting fast, clear communication and prompt feedback.... See more

User experience

Users describe positive interactions with user experience, highlighting an overall great and fantastic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t thank Luke Taylor and Claire Golder enough for the incredible service they provided. My circumstances were far from straightforward, but they handled everything with professionalism, patie... See more

Company replied

Rated 5 out of 5 stars

Alex was incredibly helpful and super quick throughout the entire process. He was very patient with me and took the time to explain everything I didn’t understand. He kept me updated every step of the... See more

Company replied

Rated 5 out of 5 stars

I am so glad I found AMS to remortgage my HMO property. After dealing with multiple brokers that could not find me a reliable lender I was losing hope that my BRRR was a bad investment but after calli... See more

Company replied

Rated 5 out of 5 stars

My experience has been very positive. Alex, the mortgage broker gave us hope when we had almost given up. He kept me fully informed at every step of the process. I just had to submit the information a... See more

Company replied


Company details

  1. Mortgage Broker
  2. also in
  3. Alternative Financial Service
  4. Finance Broker
  5. Financial Institution
  6. Mortgage Lender

Written by the company

We are a specialist mortgage broker who has been dealing with clients nationally in the UK for 25 plus years successfully . We specialise in mortgages for: Contractors Self Employed Company Directors Where a mortgage has been refused elsewhere.

Our promise to you...

Written by the company

If we can't help, it's not possible
We're experts in securing mortgages for people with complex financial circumstances. If you have bad credit, have previously been refused a mortgage or have irregular or contract led income, we can help you.
We've been providing mortgages & mortgage advice for 25+ years
We're not just a 'flash in the pan' company who use a fancy algorithm to blindly take you if you can get a mortgage. We've got incredible and long-standing relationships with hundreds of lenders across the UK, who we can work with to find you the very best deal for you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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4.9

All reviews

(1,737)

76 reviews in the last 12 months

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Rated 5 out of 5 stars

Me and my Partner

Me and my Partner Kieran, used this company due to special circumstances, Jack from start to finish was incredible he got us the best deal and explained everything with each step, we were then passed over to Claire who was very responsive and got us the full mortgage offer. If you have circumstances when buying house I really recommend this company they look after you.

27 May 2026
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for the review Rayven glad we were able to assist and get you the outcome needed. Regards, AMS

Rated 5 out of 5 stars

Jack speed has helped us loads and told…

Jack speed has helped us loads and told us everything we need to do to get our mortgage in principle and everyone at AMS mortgages are very helpful and we definitely recommend them to anyone looking at buying their house especially first time buyers or self employed like me

29 May 2026
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for the review Alfie , I have passed your kind comments on to the rest of the team.

Rated 5 out of 5 stars

Highly recommended this company and…

Highly recommended this company and Alex silver and all team very helpful very quick work done thanks 🙏😊

28 May 2026
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for taking the time to review, Much appreciated. The AMS Team

Rated 5 out of 5 stars

Great support

Great support, updated throughout the whole process, even with a complex mortgage situation. They are a life saver, I was so stressed and didnt see an outcome. But they helped me find a solution. I cant thank them enough luke, Claire and Shanita

19 May 2026
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for the review Kate I have passed your kind comments on to the rest of the team.

Rated 5 out of 5 stars

AMS - do what they say!

AMS were very thorough and made sure that the package presented to the lender was as complete as possible. From application to offer took 3 weeks.

12 May 2026
Unprompted review
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Reply from amsmortgages.co.uk

Thanks for the review Tanisha, much appreciated. Best Wishes The AMS Team

Rated 5 out of 5 stars

Claire Golder is an absolute legend

Claire Golder is an absolute legend. Friendly, patient, and completely on the ball. She navigated a very tricky valuation issue for us with total ease and got our offer over the line when we thought it might stall. If you need a mortgage broker who is both brilliant at her job and a pleasure to deal with, Claire is the one. Thanks for everything!

29 April 2026
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for the review Simon, I have passed your kind comments on to Claire

Rated 5 out of 5 stars

Joe got me a mortgage in 8 days

Joe got me a mortgage in 8 days. I had been speaking with various other mortgage advisors for 7 months before his excellent service. I HIGHLY HIGHLY recommend his service

22 April 2026
Unprompted review
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Reply from amsmortgages.co.uk

Many thanks for taking the time to post a review. Kind regards The AMS Team

Rated 5 out of 5 stars

Absolutely fantastic

Claire and Luke have been absolutely brilliant. I could not recommend them any higher. They have been so kind and helpful. Brilliant company and brilliant experience. From kumba and modou.

9 April 2026
Unprompted review
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Reply from amsmortgages.co.uk

Thanks for the review Kumba & Modou ???, much appreciated. Best Wishes The AMS Team

Rated 5 out of 5 stars

Alex was brilliant

Alex was brilliant. Very prompt, with explanations that everyone can understand and very kind. If you have a more difficult case, like ours and not only, here you will find the solution. Thank you Alex! You are part of our dream which, soon, we hope to become reality.

2 April 2026
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for the review , I have passed your kind comments on to Alex, Kind regards The AMS Team

Rated 5 out of 5 stars

Amazing

Amazing - they turned around a mortgage offer within a week when I was up against the clock with a seller and in a market that was struggling to lend. Would honestly recommend to anyone, professionalism beyond. A special thank you to Alex Silver and Claire Golder

27 February 2026
Unprompted review
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Reply from amsmortgages.co.uk

Thanks for the review Chelsey much appreciated. Best Wishes The AMS Team

Rated 5 out of 5 stars

Professionals…

Worked with many of the team at AMS to get my mortgage application approved and everyone I interacted with has been extremely helpful and professional throughout. The process has been seamless and I would recommend them to anyone looking for a great broker irrespective of whether you have good or bad credit 👍🏿

20 February 2026
Unprompted review
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Reply from amsmortgages.co.uk

Many thanks for taking the time to post a review. Kind regards The AMS Team

Rated 5 out of 5 stars

Big thanks to Alex and Claire.

We want to give a big thanks to Alex silver and claire golder and team for helping us through to valuation stage . There has been a lot of hard work gone into this and we are both very grateful. Mrs Simpson

18 February 2026
Unprompted review
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Reply from amsmortgages.co.uk

Thanks for the review Mrs Simpson, much appreciated. Best Wishes The AMS Team

Rated 5 out of 5 stars

Great Service & Gained a Mortgage in Difficult Circumstances

I can’t thank Luke Taylor and Claire Golder enough for the incredible service they provided. My circumstances were far from straightforward, but they handled everything with professionalism, patience, and care.

They took the time to explain each step and worked tirelessly to secure a mortgage that I honestly didn’t think would be possible. Their communication was excellent throughout.

I highly recommend Claire and Luke. They truly go above and beyond and make dreams become a reality! I can't thank you both enough!

18 February 2026
Unprompted review
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Reply from amsmortgages.co.uk

Thanks for the review Simon I have passed your kind comments on to the rest of the team. Regards, David

Rated 5 out of 5 stars

As usual a first rate service from AMS

As usual a first rate service from AMS. Great up front advice from Luke and followed up efficiently by Claire. Great team as always which is why we always use AMS.

17 February 2026
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for the review Andrew I have passed your kind comments on to the rest of the team.

Rated 5 out of 5 stars

Supportive and Clear

Nina went above and beyond to make this process smooth for us. As first time buyers, Nina made everything really clear and concise for us to understand. Her replies were super quick and she even was flexible with our working hours. Nina made personalised insurance bundles for the requirements we had at a great price too. We couldn’t recommend and thank AMS enough for their help, support and guidance during our home buying process.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

I wish I can give a million stars

I wish I can give a million stars
We honestly cannot recommend Access Mortgage Solutions highly enough! From start to finish, the service we received was absolutely amazing. The whole team went above and beyond to make what could have been a very stressful process feel smooth, supported, and manageable.
A very special thank you to Shanita, Clair and Luke for their dedication and hard work in finding us the perfect lenders. They took the time to understand our situation and worked tirelessly to secure the best possible option for us. Nothing ever felt like too much trouble.
Shanita in particular deserves extra recognition. She went above and beyond by working closely with the solicitors to make the completion process far less stressful for us. At times it seemed complicated and difficult, but she pushed everything forward and made it happen. Her communication, reassurance and determination truly made all the difference.
If you’re looking for professional, knowledgeable and genuinely caring mortgage brokers, Access Mortgage Solutions are the team you need. Thank you again for everything — we are so grateful!

9 February 2026
Unprompted review
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Reply from amsmortgages.co.uk

Thanks very much for the lovely review .Much appreciated. The AMS Team

Rated 5 out of 5 stars

Pleased with the progress…

I am quite happy with the smooth and swift flow of the progress regarding my mortgage application. My advisor, Claire has been very helpful in guiding me through the process and my anxiety has been greatly reduced.

11 February 2026
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for taking the time to review Much appreciated. The AMS Team

Rated 5 out of 5 stars

After being failed by high street…

After being failed by high street lenders due to a few bad credits from my partner, I came across AMS mortgage solutions. We were so worried we would never get accepted by anyone and lose our dream house. We spoke with Alex Silver first and he found us a great mortgage company that would accept us. This was all done extremely quickly! After that Shanita looked after us along the way. Claire G was also helpful in this process too. Could not recommend this company enough! Thank you for everything!

30 January 2026
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for the review Lucy?, I have passed your kind comments on to the rest of the team. Regards The AMS Team

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