AMJ Watches Reviews 

7,507
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 273 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting prompt communication and professional handling of orders. Many people found the product quality to be outstanding, often receiving watches that were well-made and presented beautifully. Reviewers frequently noted competitive pricing and fast, efficient delivery, with many orders arriving sooner than expected. However, some customers also noted occasional delivery problems, including delays, missed deliveries, or issues with carrier communication. A few other people also felt that there were initial product concerns, such as receiving a faulty item, a wrong model, or finding marks on the watch strap upon arrival.

What people talk about most

Product

Consumers are generally delighted with the products, especially watches, often praising their quality,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Service

Customers had positive experiences with service, often describing it as excellent, fast, and professional... See more

Price

Reviewers highlight positive aspects of price, with many finding items at very fair or great prices, often... See more

Order

Users describe positive interactions with order, highlighting easy online ordering and great prices. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a watch from AMJ, I'd given my wrist measurement with the order so when it arrived it fitted perfectly and the spare links supplied in the box. Delivery was next working day as promised. I'... See more

Rated 5 out of 5 stars

Watch delivered on time, although their carrier,UPS, just left it at the door!!! Expensive item to go missing??? Requested the bracelets be altered, bit too tight and the pin adjustment system of no... See more

Rated 5 out of 5 stars

I ordered from AMJ and the service was excellent from start to finish. The watch I purchased was on special offer and was priced lower than anywhere else I could find. It arrived within 48 hours of or... See more

Rated 5 out of 5 stars

I recently placed an order with AMJ for a limited edition time piece that had a hefty discount. Shortly after placing the order, AMJ contacted me and told me there was a stocking issue which meant... See more


Company details

  1. Watch Store
  2. Jewelry Store

Written by the company

Andrew Michaels Jewellers, also known as AMJ Watches was established in 1976. We are a high street jewellers with many years of experience within the luxury market. We offer Free Shipping and 0% APR finance on many high end brands. Which include Ball, Bell & Ross, Breitling, Bremont, Chopard, Citizen, Doxa, Garmin, Grand Seiko, Gucci, Hamilton, Junghans, Longines, Oris, Rado, Seiko, Tag Heuer, Tissot, Tudor, U-Boat.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(7,507)

262 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All good

All good, purchase easy communication good , item arrived on day and time advised and it was as described.

19 December 2025
Rated 5 out of 5 stars

Excellent

Good prices and really quick delivery.
I’ve purchased twice now and both times the service was excellent.

19 December 2025
Rated 5 out of 5 stars

Breitling SuperOcean heritage purchase

I ordered from AMJ and the service was excellent from start to finish. The watch I purchased was on special offer and was priced lower than anywhere else I could find. It arrived within 48 hours of ordering and was very well packaged. I unboxed the watch straight away and registered it almost immediately for the 5-year warranty. The complimentary watch winder arrived around five days later, which was a great added bonus. Overall, I am extremely happy with my purchase and would highly recommend AMJ.

11 December 2025
Rated 1 out of 5 stars

I ordered a watch as a Christmas…

I ordered a watch as a Christmas present. The watch was over £1000. The website said the item was in stock and available for next day delivery.

I later received an email informing me that the watch I had ordered won’t be in stock for 3 months.

I asked for a refund which will apparently be provided in 3-5 days.

What was more irritating about the process was that even after I was informed the watch was not in stock, it still displayed as available for next day delivery online.

To be clear, the refund was only issued after I called up and requested it.

18 December 2025
Unprompted review
AMJ Watches logo

Reply from AMJ Watches

Hello, thank you for your feedback and we’re sorry for the disappointment caused.

We can confirm that refunds are issued by us immediately once requested. Unfortunately, the remaining delay is due to standard bank processing times, which are outside of our control and typically take 3–5 working days to appear back in the customer’s account.

We completely understand how frustrating this can be, especially when an item was intended as a gift, and we sincerely apologise for the inconvenience caused. If you would like us to confirm the exact date the refund was processed, please feel free to contact our customer service team directly and we will be happy to assist.

Rated 3 out of 5 stars

Missing some pins for my bracelet,

Missing some pins for my bracelet,

I’m wondering if they can be provided.
As I can’t wear it at the moment.

27 November 2025
AMJ Watches logo

Reply from AMJ Watches

Hello, I have emailed you and replied to your review. I cannot help or investigate if you do not get in touch.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look