I initially made an enquiry on the phone, and the chap who answered was very helpful indeed ( I’m not sure but his name was possibly Mark ) I subsequently made an order online and am very pleased with... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I ordered from AMJ and the service was excellent from start to finish. The watch I purchased was on special offer and was priced lower than anywhere else I could find. It arrived within 48 hours of or... See more
I recently placed an order with AMJ for a limited edition time piece that had a hefty discount. Shortly after placing the order, AMJ contacted me and told me there was a stocking issue which meant... See more
I had been looking for a quality watch for some time. The choice and service at AMJ was excellent and I quickly decided the AMJ was where I should buy from and finally settled on a Breitling. Delivery... See more
Company details
Written by the company
Andrew Michaels Jewellers, also known as AMJ Watches was established in 1976. We are a high street jewellers with many years of experience within the luxury market. We offer Free Shipping and 0% APR finance on many high end brands. Which include Ball, Bell & Ross, Breitling, Bremont, Chopard, Citizen, Doxa, Garmin, Grand Seiko, Gucci, Hamilton, Junghans, Longines, Oris, Rado, Seiko, Tag Heuer, Tissot, Tudor, U-Boat.
Contact info
38/39 Stodman Street, NG24 1AW, Newark
- +44 (0)1636 679638
- sales@amjwatches.co.uk
- amjwatches.co.uk
4.7
Excellent
8K reviews
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Replied to 84% of negative reviews
Typically replies within 1 week
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Excellent Customer Service
Mark was really helpful and offered excellent customer service.
30 May 2026
Super service
Super service, great prices. Delivered on time all issues addressed over the phone, would highly recommend to anyone thinking about buying a watch check these out first
20 May 2026
Not the experience I was expecting…
Not the experience I was expecting carrying out an online purchase, not bad but just not what I was expecting for a reasonably expensive watch(circa £28k).
Hopefully it’s a better in store experience.
Very limited information given, no names given when chatting on what’s app so wasn’t sure who I was chatting to, had to call to establish some additional information.
Made the payment online and received no further information on delivery etc till I got a notification from the courier.
I received the automatic email but had thought since I had been chatting on what’s app id have got a “thanks you should receive the watch by x etc”
The watch register document wasn’t with the watch or any confirmation on the free watch winder. I chased up early Friday and then again on Monday morning upon which I got confirmation of delivery and a copy of the certificate.
Again not a bad experience but certainly not a premium shopping experience more run of the mill high street which is a shame as the videos of the shop look great and appear to have great high end watches.
26 May 2026
I am extremely happy that I have the…
I am extremely happy that I have the opportunity to work with you. You have made my dream come true. You are wonderful. Thank you very much.”
24 May 2026
Very fast and correct..highly…
Very fast and correct..highly recommended your service,,I’m very happy with my last purchase from your online shop
21 May 2026
Dealing with the AMJ Watches is a joy
Dealing with the AMJ Watches is a joy. It’s my second watch purchase from the store. They have a great range and the staff are knowledgeable, helpful and friendly. Highly recommended.
15 May 2026
Seiko SLA021J1
The service provided from start to finish was top notch.
Managed to obtain my grail watch at a discounted price.
Delivered on time, all packaging/papers present.
Would definatley use again.
10 stars if could.
11 May 2026
Wrong model sent
Wrong model sent . Guy on the phone didn't want to know
No reply to any emails .
Awful experience.
Fobbed me off saying it was Hamilton's fault
And said id ordered a Unisex watch
After returning the Watch . I was contacted daily with updates of a possible replacement strap or other watch options.
So I will say not a bad experience and satisfactory result.
10 May 2026
Reply from AMJ Watches
We are sorry to hear that you feel disappointed with your experience.
However, we do feel this review does not accurately reflect the situation or the level of communication provided. Over the course of the order we exchanged 23 emails discussing the watch specification, sizing and available options.
The watch supplied was the exact model ordered and this was confirmed via the manufacturer’s specifications and product references during our correspondence. The issue raised related to the strap size rather than the watch model itself. Unfortunately, Hamilton do not produce a larger strap option for this particular model, which was also confirmed directly with the brand.
Despite this, we still offered both an exchange and a full refund in an effort to resolve the matter amicably.
We always aim to provide clear communication and fair resolutions for our customers and are disappointed that, despite the options offered, you remain unhappy with the outcome.
My nineth Watch Purchase from AMJ...
My nineth Watch Purchase from AMJ...
And it won't be my last.
As a Seiko watch enthusiast, AMJ are my go-to Seiko Authorised Dealer. They almost always have stock, and it's easy to know from their website as this updates live. I very recently picked up a model I was unable to find at any other Seiko AD in the UK. And I secured it with a 30% discount.
I received photos of the watch prior to them sending to me which showed the watch as brand new, still in the factory protection stickers. It arrived the next day before noon via UPS.
The watch arrived in perfect condition, very well packaged and as per the photos received. Strangely the clasp was fitted back to front but I very easily rectified this while sizing the bracelet.
I am delighted with the nineth watch received, and I remain delighted with the customer service received from AMJ. Thanks to Marc, Harvey and the wider team.
11 May 2026
Unprompted review
Great experience
Great experience, the watch came as expected with all the tags and authentic warranty. Will buy more timepieces from AMJ.
9 May 2026
It’s always a worry when you order…
It’s always a worry when you order something online but the watch was delivered within a few days and packaged well and it was a fabulous surprise for my husband on our anniversary. Would recommend 😊
7 May 2026
Longines
Don't normally make such big perchess on line . Am very pleased with the time pice I received from AMJ WATCHES .
Will certainly be looking out for another bargain . My only problem is with Ups delivery Compeny , seems they are lagging behind Amazon .
Ordered on the 5 - 5 - 26 delivered on the 12 - 5 - 26 . Just like to say its not down to the company who I placed the order with .
Colin sw London
5 May 2026
Best price in the market and very…
Best price in the market and very efficient delivery with good information about arrival etc - would order again
4 May 2026
Excellent price (20% under rrp)
Excellent price (20% under rrp), delivered straight from stock. Finance process was straightforward, all agreed in minutes.
Only gripe is that they promised next working day delivery, which they missed by 24 hours but otherwise excellent.
3 May 2026
Reply from AMJ Watches
Thanks for the honest review.
Your order was placed on Sunday, and Monday was a Bank Holiday, so the earliest we were able to dispatch it was Tuesday for delivery on Wednesday.
We always aim to ship orders as quickly as possible and appreciate your understanding.
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