We absolutely love the beautiful urns and necklaces. The personalization adds the final touch. At first we thought the engraving would be better on the opposite side of the graphic but the placement i... See more
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Review summary
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We were thankful we found AmericUrn website. My wife died suddenly and we needed to find an urn that would best describe her life. Our daughter found the exact urn we needed with extras. The extras i... See more
I received several compliments on the white marble urn I bought. Shipping was fast also. One of my token urns wasn’t to my liking only because my son’s name was engraved over a dark spot in the marb... See more
Company replied
Americurn has been nothing but wonderful. They worked with me to make sure I got exactly what I wanted and needed. Riley specifically was extremely friendly and understanding. I greatly appreciate... See more
Company replied
Company details
Written by the company
At Americurn®, we offer beautifully handcrafted urns and memorial products that honor a life well lived. Whether you're searching for a timeless large urn, keepsake urns for family members, or a discreet memorial necklace, our thoughtfully designed pieces are created to bring comfort, elegance, and meaning during life's most tender moments.
Contact info
1808 Coyote Dr, Suite 103, 23836, Chester, United States
- (804) 554-1408
- info@americurn.com
- americurn.com
4.4
Excellent
82 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 1 week
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When I received the wrong items and…
When I received the wrong items and contacted them they replied quickly and agreed to send new ones after receiving wrong ones. After explaining my situation then agreed to send the items that I ordered before they received the incorrect ones and trusted me to mail them back which I did with the prepaid label they emailed me.
Even though there was a mistake made in shipping they made it right for us. Ty so much.
30 October 2025
Reply from AmericUrn
Hi Cheryl,
Thank you so much for sharing your experience with us. We're truly glad that our team was able to resolve the issue quickly and make things right for you. Your satisfaction means a lot to us, and we're grateful for your patience and kindness throughout the process.
If you ever need anything in the future, we're always here to help.
My father's urn shipped fast and…
My father's urn shipped fast and everything was exactly what I ordered. I used your services in August when my mother passed away so when my father passed I knew I wouldn't be disappointed with your services again. Thank you.
13 November 2025
Reply from AmericUrn
Dear Cynthia,
We are deeply touched by your words and truly honored that you chose us again during such a difficult time. It means a great deal to know that we could provide something worthy of both your mother and father’s memory. Please accept our heartfelt condolences for your loss, and thank you for placing your trust in us once again.
Wow…great business practice 😠
Just a side note to my 1 star review from a couple days ago…after placing my review, these people went and took away the 32 dollar refund placed on my cc! Buyers beware!
20 November 2025
Unprompted review
Reply from AmericUrn
Hi Brian,
We’re sorry for any confusion regarding your refund. Please rest assured that the $32 refund was approved and processed from our end, and once a refund is initiated, it cannot be reversed by us in any way. If it’s not appearing on your credit card statement, we kindly suggest reaching out to your bank or card issuer, as they’ll be able to confirm the transaction status on their end.
We truly regret the frustration this situation has caused and want to assure you that our intention has always been to assist you with care and respect. Thank you for giving us the opportunity to look into this, and we sincerely wish you and your family peace and healing.
Reply from AmericUrn
Thank you so much! We’re glad to hear you were happy with the value and fast shipping. It means a lot to us to know we could support you efficiently during such an important time.
Thank you for choosing AmericUrn.
Have not received anything
Have not received anything
I don't get any updates.
Tracking only says it's in Transit.
Should have already received it.
10 November 2025
Reply from AmericUrn
Hi Mark,
We’re very sorry for the concern and the delay you’ve experienced. According to the tracking information, your order was marked as delivered on November 20th.
Could you please confirm if you’ve received it, or if it still hasn’t arrived? Once we hear back from you, we’ll be happy to look into it further and assist right away.
Thank you for your patience and understanding.
Called me back promptly
Called me back promptly, quick turn-around once my
order was placed.
5 November 2025
Reply from AmericUrn
Thank you so much for sharing your experience! We’re truly glad to hear that our team was able to call you back promptly and that your order was handled with a quick turnaround. It means a lot to us to know we could support you efficiently during such an important time.
Thank you for choosing AmericUrn.
Reply from AmericUrn
Thank you so much for taking the time to share your experience! We’re truly glad to hear that you found our team fast and friendly. Providing supportive and efficient service during such meaningful moments is always our priority.
Thank you for choosing AmericUrn.
It was easy to order offline and it…
It was easy to order offline and it shipped right away. The quality of the urns is amazing! Absolutely love mine!
27 October 2025
Reply from AmericUrn
Thank you so much for sharing your experience! We’re truly glad to hear that ordering offline was easy for you and that your urn shipped right away. It means a lot to us to know you love the quality and craftsmanship — we put great care into every piece we create.
Thank you for choosing AmericUrn.
Excellent product
They were timely. The product with the keepsake urns and necklace were great. My family really appreciated them and I love the necklace. I appreciate that the urn wasn't made in China and that you support meals for the underprivileged.
10 October 2025
Reply from AmericUrn
Thank you so much for sharing your experience! We’re truly glad to hear that everything arrived on time and that the urn, keepsake urns, and necklace meant so much to you and your family. It means a great deal to us to know the necklace is loved and appreciated.
We’re also grateful for your kind words about our craftsmanship and our commitment— it’s a mission that’s very close to our hearts.
Thank you for choosing AmericUrn.
It's well made urn..
It's well made urn... The necklace was not engraved... Very disappointed about that.
6 October 2025
Reply from AmericUrn
Thank you so much for sharing your feedback. We’re glad to hear that you liked the quality of the urn, but we’re truly sorry for the disappointment regarding the necklace engraving.
We do offer the option to engrave the necklace; however, after reviewing your order, we noticed that only the plaque was selected for engraving, which is why the necklace was shipped without personalization.
If you’d like to have the necklace engraved, we’d be more than happy to help arrange that for you — just let us know, and we’ll guide you through the process.
Thank you for choosing AmericUrn.
I am so pleased.
I am so pleased with the urn that I bought from you. It is beautiful. And it was shipped so quickly. I will definitely recommend your company to my friends.
6 October 2025
Reply from AmericUrn
Thank you so much for sharing your experience! We’re truly glad to hear that you’re pleased with the urn and that it arrived so quickly. It means a great deal to us to know that you found it beautiful and worthy of recommendation.
Thank you for choosing AmericUrn
Americurn has been nothing but fantastic!
Americurn has been nothing but wonderful.
They worked with me to make sure I got exactly what I wanted and needed. Riley specifically was extremely friendly and understanding. I greatly appreciate their hard work and patience.
1 October 2025
Reply from AmericUrn
Thank you so much for sharing your experience! We’re truly grateful for your kind words. It means a lot to hear that our team — and Riley in particular — was able to support you with friendliness, understanding, and patience. Making sure you receive exactly what you want during such an important time is always our priority.
Thank you for choosing AmericUrn
Reply from AmericUrn
Thank you so much for sharing your experience! We’re truly glad to hear that you loved the necklace and that it reached you so quickly. It means a lot to us to know we could provide both a meaningful piece and timely service during such an important time.
Americurn.
Reply from AmericUrn
Thank you so much for your beautiful words! We’re truly grateful you took the time to share your experience, and it means a lot to know everything was perfect for you Thank you for choosing Americurn.
Reply from AmericUrn
Thank you so much for your kind words! We’re truly grateful for your trust and so glad to know you had a positive experience with us. Thank You for choosing Americurn.
I love the details they put into the…
I love the details they put into the urns they are beautiful..and the price is awsome even the keepsake perfect I ordered them and had them 2 days later wrapped beautifully I ordered 1 for a family member that passed I loved it so much I ordered my husband's and mine 1000 percent happy would recommend to everyone......thanks yall
19 August 2025
Reply from AmericUrn
Thank you so much for the incredible review and for trusting us with such meaningful tributes. We’re glad to hear your order arrived quickly and that the urns and keepsake—along with the careful wrapping—met your expectations. It means a lot to know the quality and value were right for you. Thank you for choosing AmericUrn.
Fast and efficient
Fast and efficient. I made a mistake with the date called, they got itndixed right away. Even apologized for my loss! Got it within days and it's beautiful. Thank you americurn
28 August 2025
Reply from AmericUrn
Hello, thank you for sharing your experience with us. We’re glad to hear your order arrived quickly and that our team was able to promptly correct the date for you. It means a lot to know you’re happy with the final piece. Thank you for choosing AmericUrn.
Sunset Quote Image Urn
I ordered the Family Set (One Large Urn, Four Small Keepsake Urns, Memorial Necklace). Came quickly. The large urn was damaged during delivery and Americurn was quick to respond to my message and sent out a new one.
23 July 2025
Reply from AmericUrn
Hello, thank you for sharing your experience with us. We’re glad to hear your order arrived quickly and that our team was able to promptly resolve the damage issue. It means a lot to know you’re satisfied with the replacement.
Thank you for choosing AmericUrn.
Reply from AmericUrn
Hello Dennis,
I want to provide my sincere apologies for this mix-up. This isn't the standard we hold ourselves to at AmericUrn. Thank you for getting in touch and bringing this to our attention.
We have sent out a replacement necklace with next-day shipping, and we have refunded the necklace completely. I have also contacted you through the email and phone number we have on file to see if there's anything more we can do to help.
Please do reach back out to me through there and I would be happy to assist in making this right.
Best regards,
Will
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