American Mint Reviews 797

TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

As many folks before - my wife liked the Commander in Chief GIG4Kart and we ordered - and were tricked onto Registered Collector status ??? The price we paid seemed high, but then we started receiving... See more

Company replied

Rated 1 out of 5 stars

American mint should be shut down and investigated! This is fraudulent clad replica garbage sold with silly certificates of authenticity! My poor mother was fleeced out of thousands and thousands of d... See more

Rated 1 out of 5 stars

This company preys on the elderly. My grandfather ordered one coin and was sent 3, at $104.41/ea. We called and “their systems were down”, seems sketchy. Surprised there has not been a class action la... See more

Company replied

Rated 1 out of 5 stars

I ordered a Trump coin in January 2021. I received it along with 2 other Presidential coins which I did not order. After requesting the return label, I sent those 2 coins back. Since then I've been ge... See more

Company replied

Company details

  1. Collectibles Store
  2. Coin Dealer

Information provided by various external sources

Coins for collectors at fair prices: exclusive commemorative coins, silver coins, gold coins, and knives at Americanmint.com!


Contact info

1.2

Bad

TrustScore 1 out of 5

797 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don’t Try Them, you’d lose

Don’t make any commitments to this company. If you have, protect yourself and information has much as you can and see experts to help with any recovery needs possible. I was introduced to one by my family and you can check out GlobalAidRecovery if it gets to that.

21 November 2025
Unprompted review
Rated 1 out of 5 stars

American mint should be shut down and…

American mint should be shut down and investigated! This is fraudulent clad replica garbage sold with silly certificates of authenticity! My poor mother was fleeced out of thousands and thousands of dollars with this garbage. I'm sorting through it and looking on eBay for resale values. Items she spent $100 plus dollars for are worth 10% at best. This is a complete scam! Anyone working there should be a shamed! My poor elderly mother was scammed out of literally $50,000 to $100,000. They kept Auto sending and billing. I tried sending some back it was very difficult to get a refund or stop the auto charges. I am so so disappointed with this fraudulent company everything is junk!

12 February 2025
Unprompted review
Rated 1 out of 5 stars

Check Cashed but No Coin Sent

I sent authorization for the "President Trump - Our Movement Pure Gold Commemorative Coin" to be reserved with the payment plus shipping & handling. I have heard absolutely nothing from the company but the check I sent shows it has been cashed on my bank statement. American Mint needs to make sure the coin gets delivered since it has been paid for. If it is out of stock, then send me back a check for the $26.90 I paid in good faith. Thank you
- Susan

18 February 2025
Unprompted review
Rated 1 out of 5 stars

Overpriced products and forcing payments for things I never ordered?

Overpriced products and forcing payment for things I never requested?
Like many I saw this service as a way to get cool gifts for my father here and there. He really likes the coins and collector items but after a couple orders they started sending me bills for 10x what my dads coin cost. They said I agreed to some ongoing collection because of something I DIDNT cross off the list on the mailer. Instead of selecting what you want you have to select what you don’t want. I am a social media influencer and am about to have a hay day with this on Insta FB Twitter and TikTok. Hopefully someone can help me with this scam before I have to start posting about them abusing the elderly and those like me with poor vision. I keep getting letters and the act is #034952608. Names Mike if someone knows a solution I would be much appreciated.

15 March 2024
Unprompted review
Rated 1 out of 5 stars

Got a random letter in the mail saying…

Got a random letter in the mail saying I have an account 090174918 yet I have never even heard of American Mint before what kind of scam is this? I just hope they don't try to send me any products and expect me to pay for them.

2 April 2023
Unprompted review
American Mint logo

Reply from American Mint

Thank you for your review. Please contact Customer Service at 1-877-807-6468, or email contact@americanmint.com, to be removed from our mailing list.
American Mint LLC

Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY! THEY WILL SCAM YOU. THEY WILL CHARGE YOU FOR ITEMS YOU DID NOT BUY AND THEN SEND IT TO COLLECTIONS WITHOUT NOTIFYING YOU!

1 November 2022
Unprompted review
American Mint logo

Reply from American Mint

Thank you for your review, and I apologize for the negative experience. Preview items are completely optional, and we do offer postage paid return labels for all of our products. Please contact Customer Service at 1-877-807-6468, or email at contact@americanmint.com, to discuss your account.
American Mint LLC

Rated 3 out of 5 stars

Well

Well, You cannot access it online, they have to place orders, cancel shipments, send you a return label by
phone only. They did say to me yesterday their system is down but their online platform isn't supported they said today. I had to cancel any further shipments today because what they sent me for the return label I did not order.
by phone, yesterday they supposed to send me a link to obtaining a return label but they couldn't reach my email. They told it could be on their end or mine, but that sounds like blaming the consumer.

8 October 2022
Unprompted review
American Mint logo

Reply from American Mint

Thank you for your review.
American Mint LLC

Rated 1 out of 5 stars

this is the DEVIL'S WORK????

9 July 2022
Unprompted review
American Mint logo

Reply from American Mint

Mr. Richardson,
Thank you for the review, and we apologize for any negative experience. Please contact Customer Service at 1-877-807-6468, or email contact@americanmint.com, to discuss your account.
American Mint LLC

Rated 1 out of 5 stars

This was a scam

This was a scam, a remote job scam. I was contacted by someone named Kelly latchaw. Who offered me a remote job for this American Mint LLC. They didn’t run a background check didn’t want my direct deposits info and sent me a fraud check from TD bank to cash. It of course was flagged, none of the money was put into my account. In these times of need where life is so expensive they really are trying to SCAM people when we’re just looking for jobs. DISGRACEFUL.
*added* The same check they sent me is on scam.com just like the others they have fooled. Promising a good job with benefits in this economy only to scam people is absolutely trifling.

18 June 2022
Unprompted review
American Mint logo

Reply from American Mint

Dear Ms. Brown,
We are very sorry to hear that you are dealing with this. The job posting you responded to was not authorized by American Mint, LLC. It has come to our attention that someone created a false job advertisement for American Mint on Indeed without American Mint’s knowledge and consent. American Mint has made Indeed aware of the situation and is working to resolve the issue.
Sincerely,
Customer Service

Rated 1 out of 5 stars

Use of the name, American.

When a company uses the name "American," it should be representative of the moral's and value's of respectable business conduct. I have read the reviews and I have strong concerns.
After placing an order and waiting a week. I wondered when/if I might see the product or a tracking number. Please do not subscribe me into a program that I did not action(that means, I took action or pursued to be part of).
*** Update 3/26/2022 ***
I have learn a bit more. There is special pricings which affords you a substantial discount (default) "collect and save." The caveat is they send you a collector coin for previewing. Which you can send back. "Full Disclosure," may be a better approach. SUMMARY This company could do themselves a favor by fully disclosing the program and moving the default option to "Individual Item only." Providing someone the option to save is great. But practices that appear deceptive do not lend themselves to happy customers. In the end the company did do the right thing. But, it will cost them a customer.

12 March 2022
Unprompted review
American Mint logo

Reply from American Mint

Mr. Hammaker,
Thank you for your review. Please call Customer Service at
1-877-807-6468, or email at contact@americanmint.com, so we can review your account.
American Mint LLC

Rated 1 out of 5 stars

I never received the items ordered

The ordering of the items was great however the receiving of the items were not!! I have my item numbers and was told by customer service they were on back order. If that were true, I wouldn't have had the item certificate number. I've had difficulty with items being stolen through the postal service, and tracking numbers sent to me not appearing in the usps informed delivery or tracking package website and issues involving my address and identity and it is upsetting they (postal service) and law enforcement allow this to continue after being notified.

8 March 2022
Unprompted review
American Mint logo

Reply from American Mint

Thank you for your review. Please call Customer Service at
1-877-807-6468, or email at contact@americanmint.com, so we can review your account.
American Mint LLC

Rated 1 out of 5 stars

Sleezy business practices

My brother ordered a bowie knife for my uncle for christmas as a one time purchase, to which i find out one month later was a lie as the company decided to enroll him in a subscription service and charging 113 dollars after receiving a knife none of us ordered. I called the customer service number and spoke with a stacy who said she would send me a return label which i appreciated but what i do not appreciate is a sleezy predatory company trying their money-grabbing tactics on my brother for a simple christmas gift. (and such a cheaply made one at that, terrible knife making) so overall- do not buy from this company.

10 January 2022
Unprompted review
American Mint logo

Reply from American Mint

Jacob,
Thank you for your review, and we apologize for the negative experience. Please have your Brother contact us either by phone, 1-877-807-6468, or by email, contact@americanmint.com, so we can review his account.
American Mint LLC

Rated 3 out of 5 stars

I have been trying to get a return…

I have been trying to get a return lable for over 4 mouths now and still don't have one.

9 December 2021
American Mint logo

Reply from American Mint

Mr. Brown,
Thank you for your review, and we apologize you have not been able to obtain a return label. I will email and mail one to you. If you should have any further questions or concerns, please call Customer Service at
1-877-807-6468 or email contact@americanmint.com.
American Mint LLC

Rated 1 out of 5 stars

As every other review has stated

As every other review has stated: this company relies on people to not read terms and conditions to make extra money off the initial purchase you make with them. They will reply and say well if you had read it and crossed off the optional collectible program you would have...... seriously? instead of the option to check a box if you want to be enrolled into this ''optional'' program you just assume people want to be in it that have simply not read into the mail. My cheap order of a coin for my fathers birthday has turned into a headache over a sleazy companys tactics to entrap peoples money. Please take me off you list and void my owed amount for this coin i never wanted. account# 032757450

26 October 2021
Unprompted review
American Mint logo

Reply from American Mint

Please contact us at 1-877-807-6468, or email, contact@americanmint.com, so we can review your account.

Rated 1 out of 5 stars

Predatory company

Predatory company
American Mint sent several coins that were neither ordered nor wanted and out of confusion ( their solicitations are fraudulently made to look like bills or tax forms) 3 out of 6 shipments were paid for and when I call to try to settle the account/return the unordered items they say their "systems are down" which after reading several reviews here is most definitely a stalling tactic if not an out and out lie. If I don't get help today I may be forced to contact my lawyer to settle the matter.

26 July 2021
Unprompted review
American Mint logo

Reply from American Mint

Thank you for your review, and we apologize for the negative experience. Per your telephone call to our Customer Service Department on 7/26/2021, they explained it would take approximately 90 days for ads to stop, and explained why your Father (the customer) was enrolled into a series. They also sent a return label per your request. Please email contact@americanmint.com if the return label was not received.
We continually address our IT issues, so our Customer's experiences are better, however, we do apologize for the technical problems.
Sincerely,
American Mint

Rated 1 out of 5 stars

I sent Amercian Mint an email to stop…

I sent Amercian Mint an email to stop sending items that they except me to pay for when I did not order them.

This statement is also a backup to the email requesting no further business is to be conducted between the two of us. I have requested a return postage paid shipping label to return from invoice #2 and account 033582912

24 July 2021
Unprompted review
American Mint logo

Reply from American Mint

Mr. Metzler,
Thank you for your review, and we apologize for the negative experience. You were removed from our mailing list on 7/27/2021. Please be advised it will take approximately 90 days for ads to stop.
The order you placed online for Amendment II had two buying options available, "Collect & Save," and "Individual Item Only." You had chosen, "Collect & Save," which gives you the lower price upfront, but also enters you into a series. This is why Amendment IV was sent for you to preview at regular price. These series items are completely optional. If they are not wanted, you contact us and we provide a postage paid return label to return them. The open series on your account have been cancelled.
The return label was emailed to you on 7/27/2021. Please email back if you never received it.
Sincerely,
American Mint

Rated 1 out of 5 stars

This company preys on the elderly

This company preys on the elderly. My grandfather ordered one coin and was sent 3, at $104.41/ea. We called and “their systems were down”, seems sketchy. Surprised there has not been a class action lawsuit against this predatory company, you can’t charge people for what they didn’t order. Funny enough we had sent back items before with a request to cease, however my grandpa got this invoice again. It appears others are suffering at the hands of this company, hopefully they are shut down ASAP before more grandparents are preyed upon.

16 July 2021
Unprompted review
American Mint logo

Reply from American Mint

Mr. Childers,
Thank you for your review, and we apologize for the negative experience. The order form your Grandfather mailed in for the $100 Franklin 2009-2009A contained the American Mint Satisfaction Guarantee paragraph explaining how our collectible program works and advised him to cross it off if he was not interested in being opened into a series. This is why he has been receiving items that he did not physically order, to preview at regular price. The preview items are optional. Once received, if the customer does not want them, they either call Customer Service or email us, and we can send them a postage paid return label. Yes, we have had some system issues, but they are continually being worked on.
On 7/19/2021, I had a return label emailed to Mr. Barnes so he can return invoices six, eight and nine. If he has not received it, please have him email back and I can send another one.
Sincerely,
American Mint

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look