Gold Pro, LLC Reviews 76

My order was for a combination of gold and silver coin totaled over $25,000. What was shipped to me is nothing that I ordered and the value was much less then the amount I sent. I spent months back and forth with the owner and got no satisfaction, only lies.

The FBI is currently investigating Gold Pro for fraud.
They have recently contacted me and got my statement.

I am writing this because my previous feedback has been deleted as well as several other negative feedbacks for Gold Pro.

This guy Mike White scams the elderly out of their money. He never sends any gold to any people that buy from his website Goldpro.com. He stole my fathers money who is 91 and never sent him anything. He needs to return Jim Magner’s money.

Update 7/1/2022

Notice that that today GoldPro received 15 new positive reviews, 13 of which were early this morning within 1 hour of each other. I suspect these are manufactured reviews to bury the recent negative reviews they have received. This is based on the following:

1. GoldPro's average number of reviews are less than one per day. It's inconceivable that 15 valid GoldPro customers left a review in one day and 13 of them got up early this morning and left reviews within 1 hour of each other.

2. All of the reviews have just the first name only. Most previous reviews left for GoldPro have the full name.

3. The reviews appear scripted to promote the company. This is not the type of writing of an average customer review.

4. My contact at the Better Business Bureu advised me that the BBB is highly confident that most of the prior positive feedback for GoldPro on TrustPilot is not valid. Most of them also appear scripted as the ones this morning.

I challenge GoldPro's owner to provide verifiable evidence that the 13 reviews this morning are valid.

For anyone who is considering doing business with GoldPro, I strongly suggest you check out these other review sites to assist in making an informed decision. Only wishing that I had been more diligent.
Unable to add website links to this post but you can Google them.

- Better Business Bureau - Search for Gold Pro, LLC in Vidor, TX - they have a "F" rating for the company, the lowest rating they give.

- Revdex

Update 6/30/2022
This is an update to my previous feedback. I must have exceeded number of characters allowed so am adding comments under new post. Following is email I sent to GoldPro's owner which I want to share with all of you...

I received a voice mail late yesterday from a person identifying themself as Brent wanting to know if I would be home today for the carrier to pick up the return shipment of the unsolicited items you sent. I called GoldPro and got the answering service. I asked them to leave message with Brent to call me immediately. I also sent you a text message requesting you have Brent call me back. It has been over 24 hours and I received no reply from you and no call back. UPS showed up at my house today to pick up the packages. Problem is that you still have not provided me the shipping labels.

Just so that you are aware I spoke by phone today with an Assistant DA for Jefferson County. He shed some light on the multitude of customers that you have deceived and scammed through Gold Pro as well as other business ventures that you own. Apparently the only reason you are not in jail is that you settled with each and every one of your customers prior to going to count. The DA advised me to contact the Beaumont police fraud unit to see if they are interest in pursuing my case. I have contacted them and am waiting for a callback.

At this point I will be holding off returning the unsolicited shipment received on June 6th until I have discussed the mater with the Beaumont fraud unit as well as getting advice from an attorney. After everything that has happened I have no assurances that you will refund my money once you receive the return shipment.

You still have not responded to the feedback I left on Better Business Bureau and TrustPilot websites.

By the way, I now know that your sister that you claimed said passed away on June 10th is alive. This was confirmed by my contact at the Better Business Bureau and the Jefferson County District Attorney’s office. This is similar to a claim you made to another customer in May 2022 (from feedback on BBB website) that your wife had died. Seems that she is still alive as well. I am so glad that God has worked his miracle twice to resurrect your dead family members.

Regards,
Larry

Credibility is paramount in any transactions that can range from small to mega huge. For the past 21 yrs. I have been a sitting Court Judge in upstate NY. 4th Dept. 7th Judicial District -Cayuga Co. Sennett. My experiences in determining credibility while seeking the truth has taken my people skills to another level. I cannot express enough -the integrity and honesty of the CEO of Gold Pro. LLC-Mike White. Mike is a person, family man, business man and patriot that you can absolutely place your trust in - without reservation. There is no place for negativity anywhere in this mans life. I have made several purchases in the past two years and have received 5 star handling of my requests. Patience is a great virtue. Let Mike do his work - you will not be disappointed. Trust is never easily earned but Mike has mine. I know people. Hon. F. M. Riley. 6-14-22

Thanks Goldpro! You have restored my faith in humanity. You more than took care of this customer.I will be a customer for life & highly recommend you to my friends & family. Thanks again, Jay Friend

Good company to work with, had a lot of questions and they provided all of the right answers. Will do future business here!

I placed an order on May 2,2022 with a man named mason at GoldPro,LLC and paid for it.I have not received any communications from the company I tried calling and only twice spoke to a representative of the company. I last spoke to a man who said he was the office mgr. Jacob Eells on May25,2022 and he said that he would send out my purchase of 25 Gold Buffalo 1oz. coins. I never received my purchase and I'm unable to reach the office due to blocking of my telephone # chat line. I do not recomend doing business with company.
Wallace in Tucson, AZ

Promised product not shipped even after being assured would ship next day on multiple times via chat since could not get anyone to talk live with me. Still out large sum of money and no product. This appears to be a con operation.

Great company to work with! Made me feel as if I were talking to a friend.

The prices on the metals I wanted were very good compared to other places. I was a bit hesitant after reading some negative BBB reviews and had second thoughts after sending my check. I think the timeline for payment clearing and shipment should be made more clear prior to purchase. When I asked for an estimate on when the order was scheduled for shipment I received a response full of so many typos I could barely decipher it. A week or so later I received an email stating my order was being shipped that day and tracking info would be sent later. I never received any tracking info, even after several requests. Honestly, I became very concerned I had been duped. Today, I did receive my order (14 days after being told it was shipped). I must say the shipping was discreet and the items were very well packed. I am very pleased with the product I received. I will order again from this business, now that I know they are honest.

GoldPro has been such a blessing to my family, and even other members of our ministry who have invested in precious metals . From educating us on how to do this as we’d never purchased metals before , to their entire staff being so kind , they never high pressured us and even recommended we take a little time to make sure it was exactly what we wanted to do , we can’t say thank you enough Mike, Mason, Emily, Amy, and the rest of the GoldPro . You couldn’t ask for a more honest bunch of individuals . We will forever be grateful .

Mike and the crew ,have been a pleasure to work with,,I've dealt with goldpro for the last year now, always called or messaged back ,promptly, and I've had conversations with Mike on phone,not only about metals,about happenings on world stage,ect, point is good people, thks to all at gold pro. Steve S

Great service and buyback prices! I can't recommend enough!

I was astonished when we contacted goldpro down in Vidor, Texas and whenever we got ahold of someone it was their CEO Mike. What an exceptional Christian man who knows this market better than anyone we've ever spoken to. He had some things happen that he seemed to navigate through while still taking care of business. we'll always be grateful for his advice and his delivery of gold/silver to us. Thank you, Mike, and the Goldpro staff.

Wow , That’s all I need to say about Mike and his staff . He was attacked , and attacked again by the left and he’s managed to keep his head up and company still going . I’ve been in business for myself for over 30 years and I’ve found few with the integrity , work ethic , or grit as Mike. Thank you for helping me , and I’d recommend GoldPro to anyone and everyone who needs a real expert that is personal and will help you have success ! May God continue to bless you , your family , and your Company.

I recently sold coins back to Gold Pro and it was a great experience. Mike White is very knowledgeable and interesting and made the process smooth and easy. I look forward to doing more business with him in the future. I highly recommend Gold Pro.

I've been buying Gold, Silver, and Platinum from GoldPro for several months now and have placed several orders. I am very pleased with the expertise and professionalism of the sales team, the quality of the coins, and the customer service. The orders have been delivered according to the time frames I was given when the orders were placed. I highly recommend this company to anyone wanting to invest in precious metals!

Mike was very informative. He was able to answer every question, and was genuinely interested in what I had to say. I trust him to make my precious metal purchases.

Not a reputable company. Website shows BBB accredited, however they are rated F by BBB. Would not return my phone calls. I spoke to Mike and he will sell you on himself. He just will not deliver. Stay away! Go to reputable companies like Apmex.
*******UPDATE 5/25/2021******
I received a call from the CEO Mike. He apologized for the error, he also took responsibility for the error. According to Mike, he had some very sad personal issues that he had to attend. I do understand sometimes that life gets in the way and is beyond our control. Mike did promise that he would make it right. I cautiously agreed. He stated I would have my coins on a certain date and to my surprise, I received a package that had the coins. I probably will buy from them again but will do things a little different than before. I do admire him for sticking to his word..