American Financing Reviews 

1,338
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

Outstanding service. Loan process was smooth and quick. All involved were informative and helpful. They even set up a closing while we were on vacation to expedite the loan as we had requested.

Rated 1 out of 5 stars

This whole company is a joke.i tried to use them to refinance. They used some crackpot appraiser that said my property lost 60k in value in one year. This guy had to redo the appraisal because he com... See more

Rated 1 out of 5 stars

I contacted American Financing about a Home Equity Line of Credit. They showed me a potential deal that looked fine, so they started asking me for a bunch of information about my income, etc., pre... See more

Rated 5 out of 5 stars

We’ve worked with American Financing twice now, and both experiences were great. Most recently we worked with Craig, who helped us refinance. Craig is extremely knowledgeable and was a joy to work wit... See more

Company details

  1. Mortgage Broker
  2. Financial Consultant
  3. Mortgage Lender

About American Financing

Written by the company

Empowering families with personalized mortgage solutions that achieve life goals.

Work with a salary-based mortgage consultant throughout your loan process. Your direct contact offers a more trustworthy and responsive experience, from application through closing.

Salary-Based Mortgage Consultants
We’re focused on solutions. Trust us to help you secure the best loan option and rate.

Industry knowledge
We offer a combined 100+ years of loan origination experience amongst our team. Our knowledgeable professionals will assist you promptly and courteously every time.

Customized loans
Our promise is to provide personalized loan options in a timely manner. It's your loan, with your financial needs in mind. We keep things simple and straightforward.

Schedule an appointment today


Contact info

3.5

Average

TrustScore 3.5 out of 5

1K reviews

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3.5

All reviews

(1,338)

18 reviews in the last 12 months

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Rated 1 out of 5 stars

What a scam

What a scam. Family owned? I done a refinance loan, and before my 1st payment they sell my loan to Chase Bank. What a Con. Crooked company. Vif I wanted a loan through Chase Bank, I would of went to Chase for the loan... SCAM

27 July 2023
Unprompted review
Rated 1 out of 5 stars

I had a horrible experience with…

I had a horrible experience with American financing, i’m not one of those people that goes out and complains about everything in fact this is the first review I’ve ever written in my life American financing strung me along for eight months getting my hopes up just to be let down over and over at the last minute before closing I spent over $1000 getting my credit score to where they wanted it. Just to have them tell me something different every time right now I don’t even know if my file is still open because they won’t respond to my messages so the reason I’m writing this is so American financing can do a better job so nobody else has to go through this.

1 June 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional!

American Financing Services has made this whole process a very positive and smooth experience. Our Loan Officer was very kind and patient in explaining the process. He was superb in explaining the process as we went, understanding and revelatory with our questions. In fact questions were highly encouraged.
The two other women in the office were exactly the same as he.
All 3 expressed positive greetings and questions about our welfare each time we talked.
All in all a very positive and enlightening experience.
I highly recommend this company for any financial needs.
For months I had heard about this company via radio from a favorite show I listen to. We've been wanting to do this, and we finally did it!
We will be spreading the good word about this company to friends, family, and everyone we meet!

27 July 2022
Unprompted review
Rated 5 out of 5 stars

Good customer service

I heard them on the radio for months and finally I gave them a call and everything i heard on the radio was 100% correct I refinance my house paid off some debt and got some cash back for upgrades I couldn’t be more happier customer service was excellent and everything went smooth and quick I will recommend them and I will come back I’ve ever wanna refinance again

18 July 2022
Unprompted review
Rated 5 out of 5 stars

Impressed and relieved

I am impressed with John Hazel and the entire process, and the ease with which the loan process was accomplished. Also of the patience with all my questions and concerns. I would recommend John and American Financing to anyone looking for assistance with consolidating or refinancing.

5 July 2022
Unprompted review
Rated 5 out of 5 stars

Great Company

James Lamberti is a great agent. He helped me with all aspects of my application and answered all questions and inquiries quickly and satisfactorily. Great company to do business with, do not hesitate to contact them.

27 June 2022
Unprompted review
Rated 3 out of 5 stars

Horrible customer service

We have worked with them multiple times over the past few years going through American Freight. Never had an issue. We moved back to GA & needed bedroom furniture & a washer & dryer set. When trying to complete the paperwork via the store computer it froze. According to store personnel this happens every day so they have to call & complete with a rep. We were under the impression our payments were the "monthly" amt & we would pay biweekly. This made sense since our previous payments were approximately $60-85/biweekly come to find out they wanted $263/biweekly which is over our budget. When I tried to call for assistance they were unwilling to help just kept referring me to the contract. I advised them according to the contract this was for a 6mo payout. They argued this is for 24 months. Someone's math is way off because that would result in 4xs the amount. Even with interest that was an exuberant rate. I asked for a sup was told there were none. I said fine I'll send it all back since no one wants to help. They miraculously found another sup supposedly Operations manager who said she could remove the liability but that would only drop it $20. Apparently being a long time customer work NO issues until now means nothing to this company. I will be going elsewhere.

11 June 2022
Unprompted review
Rated 5 out of 5 stars

Tony Wesson is the one you want to work…

Tony Wesson is the one you want to work with you on your loan to get refinanced. He is the best in the business as far as I am concerned. He is with you from the moment you start until your loan is closed. There is no one better.

4 June 2022
Unprompted review
Rated 5 out of 5 stars

John Hazel & American Financing are great!

American Financing was great to deal with. Our refi took longer than anticipated, but that was due to the appraiser taking a long time to get the report done. Our loan officer, John Hazel, worked hard and made sure we didn't lose our quoted rate while we waited. When the report finally came in, we closed very quickly. Since we had a holiday weekend we were up against and wanting to make sure we got the closing done quickly, John worked to get our closing done the very next day. I would highly recommend American Financing and John Hazel. They have been fantastic!

3 June 2022
Unprompted review
Rated 2 out of 5 stars

Not the same as it used to be

I used American financing a few years ago and everything was so smooth and painless. The person working on my loan this year wasn’t as great. She took a long time asking questions I’ve already answered for her, gave me false hope in the amount I’d be qualified for, honestly wasted a lot of time. Also, a million different people were calling my phone from American financing for weeks. All asking for the same information that I already provided to someone else. Very annoying, waste of time, difficult. This is not the same painless process it was a few years ago.

27 May 2022
Unprompted review
Rated 3 out of 5 stars

Review

The company American financing assisted in my refinancing every way they could. However, John Hazel could have explained verbally what changes were being made to our initial agreement. Could have at least
discussed variius options. Felt a lack of Transparency.

27 May 2022
Unprompted review
Rated 5 out of 5 stars

Top Notch Service!

John Hazel was amazing in working with us during the refinancing process. He kept us informed throughout the whole process and always responded to our inquiries with timeliness. Excellent service all the way round! I'd highly recommend American Financing to anyone!

18 May 2022
Unprompted review
Rated 5 out of 5 stars

I recently refinanced my house through…

I recently refinanced my house through American Financing. John Hazel was my point of contact and he was amazing. He and the whole American Financing team were great. They were quick, they were thorough, they worked with integrity and did what they said they would do and didn't hit me with any surprises. I loved how quick they were and painless. I recommend them wholeheartedly and no one asked me to say that. I mean that from the bottom of my heart.

13 May 2022
Unprompted review

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