America First Healthcare Reviews 

759
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 612 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for providing exceptional customer service, noting that agents are incredibly patient, kind, and knowledgeable when guiding them through various healthcare options. Consumers emphasize that the team communicates clearly, ensuring that individuals fully understand their policies while successfully helping them discover affordable coverage that perfectly fits their specific family needs. Some reviewers were not happy with initial sales approaches and felt skeptical at first about dealing with representatives before ultimately receiving helpful and professional assistance. A few people also mentioned initial concerns regarding high costs before discovering that the available plans aligned well with their personal budget requirements.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing agents as knowledgeable, patient, and... See more

Customer service

Users describe positive interactions with customer service, noting that agents are patient, attentive, and... See more

Service

Reviewers mention positive feedback about service, noting that agents make finding health insurance virtually... See more

Price

Customers consistently note positive experiences with price, highlighting significant savings and affordable... See more

User experience

Consumers find user experience to be positive, highlighting how helpful and patient the support agents are.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with Christian Orellana was the biggest blessing. He took what typically is a stressful situation, figuring out health insurance plans, and made it virtually seamless. I was spear heading new... See more

Company replied

Rated 5 out of 5 stars

Omid is amazing! I first reached out probably over a year ago, then flaked on Omid when he tried contacting me. But, every month or so I’d get a text from him to see if I was still interested. I procr... See more

Company replied

Rated 5 out of 5 stars

I had the daunting task to seek out health insurance and discovered this company on IG so thought I'd give it a go. Jayden Sotolongo had his work cut out for him when he answered my inquiry! Imo he we... See more

Company replied

Rated 5 out of 5 stars

Five star review for Omid Salehi for outstanding customer service from the very first call. Omid was such a blessing to work with throughout the entire process of selecting insurance plans for our fam... See more

Company replied


Company details

  1. Health Insurance Agency

Written by the company

America First Healthcare is a private insurance agency that helps freedom-loving Americans protect their American Dream. People choose America First Healthcare because we have shared values, better coverage and better rates.


Contact info

4.9

Excellent

TrustScore 5 out of 5

759 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(759)

622 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kaori made finding insurance for myself…

Kaori made finding insurance for myself and my kiddos a breeze! He was very attentive, always punctual for our appointments, and was generally a joy to work with. The process was simple and the prices he found us can’t be beat - I was blown away!

31 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

We truly appreciate your trust and are grateful for the opportunity to assist you Sarah. We'll be sure to share your kind words with Kaori. Thank you for choosing America First Healthcare!

Rated 5 out of 5 stars

Eddie was great to work with

Eddie was great to work with. While I will never enjoy the process of signing up for insurance, he made it as easy as it could possibly be. He worked around my schedule all the while not being at all pushy.

20 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

We truly appreciate your trust and are grateful for the opportunity to assist you Chris. We'll be sure to share your kind words with Eddie. Thank you for choosing America First Healthcare!

Rated 5 out of 5 stars

Brandon Ramirez very nice

Brandon Ramirez very nice. He helped me about my application. He explained everything to me. 🇺🇸🇺🇸🇺🇸❤️❤️

31 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

We truly appreciate your trust and are grateful for the opportunity to assist you Janice. We'll be sure to share your kind words with Brandon. Thank you for choosing America First Healthcare!

Rated 5 out of 5 stars

Excellent insurance agent

Our insurance agent was excellent and provided our family with a Healthcare policy and more at a significant cost savings to what we had been paying previously.

31 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

We truly appreciate your trust and are grateful for the opportunity to assist you Scott. Thank you for choosing America First Healthcare!

Rated 5 out of 5 stars

I applied AFHC.America First Healthcare…

I applied AFHC.America First Healthcare I saw this advertisement Ant sent me. Daniel Zubieta Jr. and Kassandra were very helpful and professional, they helped me with all the forms. I don’t know how I could’ve done it without their help. Thank you very much for helping me Daniel and Kassandra. Joy

29 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

We truly appreciate your trust and are grateful for the opportunity to assist you Joy. We'll be sure to share your kind words with Daniel and Kass. Thank you for choosing America First Healthcare!

Rated 5 out of 5 stars

Marcos was incredible

Marcos was incredible! So kind and patient while explaining my situation. He was able to find me a plan that fit my needs. Thank you again Marcos

24 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

We truly appreciate your trust and are grateful for the opportunity to assist you Laura. We'll be sure to share your kind words with Marcos. Thank you for choosing America First Healthcare!

Rated 5 out of 5 stars

Jasmine Tizon did such an amazing job…

Jasmine Tizon did such an amazing job at helping my husband and I get the insurance that align with our beliefs. Her and the team listen to exactly what we were looking for. She has been such a blessing in all of this ! Thank you so much, for your patience with us through the journey of finding the right fit for us !

27 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

We truly appreciate your trust and are grateful for the opportunity to assist you Alondra. We'll be sure to share your kind words with Jasmine. Thank you for choosing America First Healthcare!

Rated 5 out of 5 stars

Daniel DuBay made this process easy.

Working with Daniel DuBay was very easy. He was not in a rush and trying to pawn something on you that you didn't want or need. He explained the policies to where I could understand them and answered all our questions. Excellent customer service!

29 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

We truly appreciate your trust and are grateful for the opportunity to assist you Susanna. We'll be sure to share your kind words with Daniel. Thank you for choosing America First Healthcare!

Rated 5 out of 5 stars

America First Healthcare was very easy…

America First Healthcare was very easy to work with. Jared is amazing to work with and very helpful full.

29 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

Thank you for your kind feedback Jean! We're thrilled to hear that America First Healthcare was easy to work with and that Jared provided such helpful and supportive service throughout your experience. It's wonderful to know that he made the process smooth and enjoyable while helping you with your healthcare needs.

We truly appreciate your trust and are grateful for the opportunity to assist you. We'll be sure to share your kind words with Jared. Thank you for choosing America First Healthcare!

Rated 5 out of 5 stars

BEST Support EVER! Peace of mind!

Zachary was absolutely phenomenal to work with! We lost health insurance for our children and he found us an incredibly affordable option! We’ve got peace of mind and safety for our family! Would recommend a million times over!

29 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

Thank you for your amazing review Johanna! We're thrilled to hear that Zachary provided such a phenomenal experience and helped your family find an affordable healthcare option during an important time. It's wonderful to know that his guidance helped restore your peace of mind and provided the coverage and security your children needed.

We truly appreciate your generous recommendation and are grateful for the opportunity to support your family with your healthcare needs. Thank you for trusting America First Healthcare!

Rated 5 out of 5 stars

Brandon was very patient with me while…

Brandon was very patient with me while helping me understand the policy options. He is well spoken and has a sense of humor.

28 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

Thank you for your kind feedback Linda! We're delighted to hear that Brandon provided patient, clear, and personable support while helping you understand your policy options. It's wonderful to know that his communication style, professionalism, and sense of humor helped make the process more comfortable and enjoyable.

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to assist you with your healthcare needs. Thank you for choosing us!

Rated 5 out of 5 stars

Daynin Jacks took my call and went…

Daynin Jacks took my call and went right to work for me! I needed affordable healthcare and once he got my facts - my healthcare was lined up that fast! Daynin Jacks, America First Healthcare, found me a private healthcare plan I could afford, he accomplished this in a professional manner while making me feel important. Daynin Jacks has customer service skills and a work ethic like no other in the healthcare business. Very happy with my call to America First Healthcare & Daynin Jacks.

24 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

Thank you for sharing your outstanding experience Packy! We're thrilled to hear that Daynin Jacks provided fast, professional, and personalized assistance in helping you find an affordable healthcare plan. It's wonderful to know that he took the time to understand your needs, made you feel valued, and delivered the exceptional customer service you deserve.

At America First Healthcare, we strive to make the process simple and ensure every client receives the guidance and support needed to make confident healthcare decisions. We truly appreciate your kind words and your trust in Daynin and our team. Thank you for choosing America First Healthcare!

Rated 5 out of 5 stars

Great

Would like to thank Phat Lam for all the help with my insurance. Awesome guy, would recommend hin to anyone.

29 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

Thank you for your kind review Penteteuch! We're delighted to hear that Phat Lam provided you with excellent support and made your insurance experience a positive one. It's wonderful to know that his dedication and helpful approach made such an impact. We truly appreciate your recommendation and are grateful for your trust in America First Healthcare. Thank you for choosing us!

Rated 5 out of 5 stars

Had the best experience with Jasmin

Had the best experience with Jasmin. Very helpful and will continue to help that's the best part. It's been great getting insurance through America first healthcare.

28 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

Thank you for your wonderful feedback Candace! We're thrilled to hear that Jasmin provided such a helpful and supportive experience throughout your healthcare journey. It's great to know that Jasmin not only assisted you with finding coverage but also continues to be there to provide ongoing support when needed.

Building lasting relationships and ensuring our clients feel confident and cared for is what we strive for every day. We truly appreciate your kind words and your trust in America First Healthcare. Thank you for choosing us!

Rated 5 out of 5 stars

Jed was very helpful throughout the…

Jed was very helpful throughout the process and very patient with all the questions we had. He checked to ensure the information he was providing us was also accurate. He was such a blessing to our family to work with.

28 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

Thank you for your wonderful feedback Gina! We're so pleased to hear that Jed provided such a positive experience throughout the process. It's great to know that he was patient, attentive, and took the time to ensure the information provided was accurate and easy to understand.

Helping families feel confident and supported in their healthcare decisions is what we strive for, and we're grateful that Jed was able to make such a meaningful impact. We truly appreciate your kind words and your trust in America First Healthcare. Thank you for choosing us!

Rated 5 out of 5 stars

I will be losing my coverage 8/1/26

I will be losing my coverage 8/1/26. I saw this on Facebook so I called. I was blown away. Brandon Ramirez was and is my agent. He’s the best!! He was so professional and he took so much time in helping me understand the process. I can’t believe I am getting health insurance at such an amazing price. Brandon thank you so much! I can’t thank you enough.

27 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

Thank you for sharing your amazing experience Dorothy! We're so happy to hear that Brandon Ramirez was able to provide the guidance and support you needed during this important transition in your healthcare coverage. It's wonderful to know that he took the time to explain the process thoroughly, answer your questions, and help you find a plan that offered great value at an affordable price.

Brandon's dedication to making the process easy and stress-free reflects the level of care we strive to provide every client. We truly appreciate your kind words and are grateful for the opportunity to assist you. Thank you for trusting America First Healthcare, and we'll be sure to share your appreciation with Brandon!

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I had an outstanding experience working with Jesse at America First Healthcare. From the very beginning, he was incredibly patient, professional, and understanding. I asked him to call me back multiple times because my schedule was hectic, and not once did he make me feel pressured or rushed. Instead, he continued to work with me at my pace and was always courteous and respectful.

When we finally had the opportunity to sit down and go over everything, Jesse took the time to explain all of our options in a way that was easy to understand. He listened to my family’s needs, answered every question honestly, and ultimately helped us find a plan that fit our family perfectly.

It’s rare to find someone who genuinely cares about helping people rather than just making a sale, and Jesse definitely fits that description. If you’re looking for someone who is knowledgeable, trustworthy, patient, and truly has your best interests at heart, I highly recommend reaching out to Jesse at America First Healthcare. Thank you for making what could have been a stressful process so easy and enjoyable!

17 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

Thank you for sharing such a heartfelt review Justin! We're thrilled to hear about your outstanding experience with Jesse at America First Healthcare. It's wonderful to know that he provided the patience, professionalism, and understanding needed to make the process comfortable and stress-free, even while working around your busy schedule.

Jesse's commitment to listening, answering questions clearly, and helping families find coverage that truly fits their needs reflects the level of service we strive to provide. We're grateful that he made you feel valued and supported rather than rushed.

Thank you for your kind recommendation and for trusting America First Healthcare to assist with your family's healthcare needs. We'll be sure to share your appreciation with Jesse!

Rated 1 out of 5 stars

Bait and switch

Bait and switch. Quoted one price... then it continued to increase regardless of the initial quote and variables that should have taken the premium down. Further, I was quoted a policy that included Dental and Vision only to learn after several inquiries, when I did not see Vision in my policy, as to why it was NOT included. No apologies, and no information as to why. I have now been charged for a dental policy without vision and need to source vision elsewhere. I canceled the rest of the offer because it went from in the $700s to over $1000 without reason or clarity. Just that the quotes can change minute by minute. Don't trust them. They hang their hat on "conservative" stature but it's just marketing.

28 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

Thank you for sharing your feedback Jenn. We’re sorry to hear about your experience and understand how frustrating it can be when expectations around pricing and coverage details are not met. We take concerns like yours seriously and strive to provide clear, accurate information throughout the enrollment process.

Healthcare plans can sometimes change based on eligibility, availability, and final plan details, but we understand the importance of making sure clients fully understand their options before moving forward. We apologize for any confusion regarding your dental and vision coverage and would appreciate the opportunity to review what happened and address your concerns.

Please contact our team at 1 888-728-7640 so we can look into your experience, answer any questions you may have, and work toward resolving your concerns.

Thank you for bringing this matter to our attention. We value your feedback and are committed to improving the experience we provide to our clients.

Rated 5 out of 5 stars

A huge thank you to Brian Gunn for…

A huge thank you to Brian Gunn for making this process so easy. It’s so lovely to be able to make appointments with someone who gives clear cut explanations and also respects my time. I will be recommending his services to friends and family.

28 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

Thank you for your wonderful feedback Sally! We're delighted to hear that Brian Gunn made the process easy and provided clear, helpful explanations while respecting your time. Delivering a smooth, informative, and personalized experience is what we strive for, and we're thrilled that Brian was able to make such a positive impression. We truly appreciate your recommendation and your trust in America First Healthcare. Thank you for choosing us!

Rated 5 out of 5 stars

Jesse Mazzia did an amazing job finding…

Jesse Mazzia did an amazing job finding me coverage that fit within my budget limitations. He also provided excellent guidance on the coverage specifics and application process. I am extremely grateful for his help.

28 July 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

Thank you for sharing your wonderful experience Katherine! We're thrilled to hear that Jesse Mazzia provided exceptional guidance and helped you find coverage that fit within your budget. It's great to know he took the time to explain the coverage details and application process, ensuring you felt informed and supported every step of the way. We truly appreciate your kind words and are grateful for the opportunity to assist you with your healthcare needs. Thank you for choosing America First Healthcare!

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