Have been with Amaysim too long overcharged when in credit. Wouldn't touch them non helpful, have been paying extra every month and then get hit with bill for phone that is rarely used. Customer servi... See more
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Review summary
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Reviews shaping this summary
AVOID AVOID!! Literally the worst company in the world. Do not use them!! I am a tourist travelling to Australia, and when I setup my esim, it asked me every single piece of information about me ever... See more
Amaysim was OK for a while but when I needed to change my number they were a nightmare. Their technical support was reasonable but when my new E-sim wouldn't work, it took 3 days for them to work out... See more
l had been transferred to amaysim , after a short period of time l was no longer even getting 4g , it went down to 4g lite , even though l paid for 5g , it wouldnt allow the internet to work and caus... See more
Company details
- Telecommunications Service Provider
- Internet Provider
- Internet Service Provider
- Mobile Network Operator
Information provided by various external sources
12 million subscribers.
Contact info
Sydney, Australia
- amaysim.com.au
1.5
Bad
187 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Stay Away!
Just shocking experience with their energy offering. It’s finally ended with them chucking out their energy business and handing it over it to AGL.
Shocking customer service. Fuk em
16 November 2020
Unprompted review
Long Term Very Happy Customer
I have been an Amaysim mobile customer for some 10 years now, and their service has always been first class. During this covid-19 pandemic, they have repeatedly increased my data limit without any request from me, which has made working from home so much more convenient.
Great customer service approach, well done.
14 July 2020
Unprompted review
Awesome deals at a low cost.
I found a link to get 200gb a month for only $40.
And now due to the corona stuff going on, they are giving me unlimited data for 2 months.
They use Optus so the range is pretty good out in country Victoria.
I have compared their download speeds to Telstra during the day in my small town and their is no comparison. Telstra drops to a speed that is so slow its almost unusable. Amaysim rarely fall below what I have found to be not far under NBN speeds.
1 June 2020
Unprompted review
They charged from my credit card a few…
They charged from my credit card a few dollars and when I asked for details, they could not explain & advised that I may have used it for some service however I am in prepaid service & I paid for 6 months already. Customer support is not helpful and I immediately ported to different telco as I don’t want to take a risk by being with them when I was going through cancer surgery. This was my experience in December 2017. Stay away from them. I would give negative millions stars for the poor customer support.
22 October 2019
Unprompted review
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