AMA Waste Reviews 

2,506
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers had a great experience with this company. Customers frequently highlight the efficient and prompt service, noting its ease and reliability. Many people praise the staff for being exceptionally helpful, friendly, and professional, often going above and beyond to assist. Reviewers appreciate the clear communication and positive interactions with team members, from initial contact to delivery. However, some customers noted occasional issues with delivery and collection, such as delays, incorrect skip placement, or uncollected skips. A few others also mentioned unclear pricing, unexpected charges for failed deliveries or cancellations, and difficulties with customer service communication.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting its efficiency, professionalism, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their efficiency, friendliness, and... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers reporting quick and on-time... See more

Price

Users describe ambiguous interactions with price, with many reviewers reporting reasonable or good prices and... See more

Customer service

Consumers find customer service experiences to be ambiguous, with many reporting positive interactions.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Skip Hire did not start smoothly due to issues with the transport department, however, Soukaina took ownership of the transport issue and went above and beyond to get delivery and collection exactly w... See more

Rated 4 out of 5 stars

Efficient …would have been 5 stars but skip was placed with its edge on a neighbours drive rather than fully placed on ours

Rated 5 out of 5 stars

As a drylining company we use skips on a weekly basis. Sarah looks after us , she is always professional and very knowledgeable in her role. a great communicator let us know when skips are going out a... See more


Company details

  1. House Clearance Service

Written by the company

AMA offer a comprehensive range of waste services across the UK, and specialise in helping our customers to gain the on-site assistance that they need at a price they can afford. Our range of waste services encompasses a variety of different aspects, from skip hire to site clearance, whilst we can also supply muckaway services such as grab lorries and tipper lorries to help dispose. Whatever your budget and requirements, rest assured that AMA can provide a solution - supported by our network of depots across the UK and the expertise of our large, experienced team.


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(2,506)

73 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with AMA Skip Hire. This company continually adds unreasonable and extortionate extra charges. We had to remove waste three times, yet they still charged us an additional £135, which is completely unfair and unjustified.

In my opinion, AMA Skip Hire is very dishonest in how they handle their pricing and charges.

I strongly advise anyone considering AMA Skip Hire to be very cautious and check all costs in writing before agreeing to anything.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Provides a prompt and very good service

Provides a prompt service.
I freqently call up for skip hire. You dont hang on the phone too long for an answer. The Associate always willing to provide me with the service on or the nearest date required. I will contact then again as and when I need more services provided by them.

26 August 2025
Rated 5 out of 5 stars

Helpful, professional and patient

AMA Waste are very helpful over the phone. Always courteous, friendly and professional. They have been very understanding when we do not fill the skip up in the recommended time frame. They have allowed us the extra time needed and been very understanding. We will continue to use and recommend them as a result of this. Thank you very much.

17 September 2025
Rated 5 out of 5 stars

As a drylining company we use skips on…

As a drylining company we use skips on a weekly basis. Sarah looks after us , she is always professional and very knowledgeable in her role. a great communicator let us know when skips are going out and being collected. have 100% faith that when asking for skips they will be delivered on time , no fuss, making it so straightforward. thanks for looking after us Sarah.

17 September 2025
Unprompted review
Rated 1 out of 5 stars

Delivered the smallest skip they…

Delivered the smallest skip they rented. (4 yard) when I asked for a medium skip, and explained i was removing 7 cubic metres of soil. I sent back the delivery and they told me they would charge me £100 for the 'failed' delivery. They refunded me only £150 from the £300 spent, basically pocketing the VAT which is tax fraud.

Omni recycling actually lrovide the skips, and ama waster just resell and chuck a extra mount on top and rip you off. Omni only charge £55 for a failed delivery. And dont always apply that if you re-book and have used them before.

28 August 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look