AMA Waste Reviews 

2,506
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers had a great experience with this company. Customers frequently highlight the efficient and prompt service, noting its ease and reliability. Many people praise the staff for being exceptionally helpful, friendly, and professional, often going above and beyond to assist. Reviewers appreciate the clear communication and positive interactions with team members, from initial contact to delivery. However, some customers noted occasional issues with delivery and collection, such as delays, incorrect skip placement, or uncollected skips. A few others also mentioned unclear pricing, unexpected charges for failed deliveries or cancellations, and difficulties with customer service communication.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting its efficiency, professionalism, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their efficiency, friendliness, and... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers reporting quick and on-time... See more

Price

Users describe ambiguous interactions with price, with many reviewers reporting reasonable or good prices and... See more

Customer service

Consumers find customer service experiences to be ambiguous, with many reporting positive interactions.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Skip Hire did not start smoothly due to issues with the transport department, however, Soukaina took ownership of the transport issue and went above and beyond to get delivery and collection exactly w... See more

Rated 4 out of 5 stars

Efficient …would have been 5 stars but skip was placed with its edge on a neighbours drive rather than fully placed on ours

Rated 5 out of 5 stars

As a drylining company we use skips on a weekly basis. Sarah looks after us , she is always professional and very knowledgeable in her role. a great communicator let us know when skips are going out a... See more


Company details

  1. House Clearance Service

Written by the company

AMA offer a comprehensive range of waste services across the UK, and specialise in helping our customers to gain the on-site assistance that they need at a price they can afford. Our range of waste services encompasses a variety of different aspects, from skip hire to site clearance, whilst we can also supply muckaway services such as grab lorries and tipper lorries to help dispose. Whatever your budget and requirements, rest assured that AMA can provide a solution - supported by our network of depots across the UK and the expertise of our large, experienced team.


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

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Hasn’t replied to negative reviews

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4.1

All reviews

(2,506)

73 reviews in the last 12 months

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Rated 2 out of 5 stars

Poor communication

We ordered 2 skips, the first to be collected when the second was delivered. Out of the three visits we were only contacted 20 mins before delivery on one occasion despite having asked to be contacted before each visit. Also it was imperative that the skip was picked up during the pre-school holiday. It was not. This led to the pre-school being impacted on their return. We were not impressed!

17 February 2026
Rated 1 out of 5 stars

SKIP COLLECTION - DIDN'T HAPPEN!!!

I was sent a message on the 2nd of February asking me to book the return, which I did for Saturday 7th of February. It was not collected. On phoning this morning I was told it takes up to 5 days from booking the return for this to take place. Presumably that is why the first available date was the 7th of February. I was told this morning, in a tone that Implied it was my fault and I needed to be patient, that it could be 5 days from now for collection. Not Good enough. I have 2 large pallets being delivered on Thursday the 12th and this skip needs to go. I was again told, no guarantee of collection can be made. Again, Not Good Enough. Would it be acceptable for me to say 'you cannot have payment for 5 days or for however long I decide'? Of course not. I will not be using AMA again.

9 February 2026
Rated 1 out of 5 stars

Bad delivery

The driver did not phone me,he rang my ring doorbell once stood at my gate for 2 mins i timed him then went did not knock on door which i would have heard only booked day before did not have a time given to me my neighbours across the road were on holiday i was charged £110 + vat for him not leaving the skip the 2nd driver was prompt and early waied for my son 2 mins he had to remove fence panel did it in 2 mins very nice 2nd man i would not recomend this company to any one at a cost of allmost £500 it is a lot of money i had to save being a pensioner money is tight thankyou mrs p m broadhead

22 December 2025
Rated 1 out of 5 stars

I had very bad experience with this…

I had very bad experience with this company couldn't deliver skip on agreed date and when i called on helpline number they send cancellation email while I was on call when so avoid this company and pay few quid extra and hire from any other company basically this company is very irresponsible and don't care about customers

18 December 2025
Unprompted review
Rated 1 out of 5 stars

NOT trustworthy at all

NOT trustworthy at all. Very mis-leading list of prohibited items provided in order email (explicitly lists fridges and freezers, does NOT mention electrical items at all). They then disposed of electrical items without checking with me that I wanted to pay additional fee to have them disposed of. They would never have been in the skip I hired if they were on the list of prohibited items from the email.
NOTE - they also operate as Circle Waste (which is where I'd ordered from but they are the same company) - so beware.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, slight hiccup with the delivery date - skip arrived early, but there wasn't any problem, they took it back and redelivered once we were ready

17 November 2025
Rated 5 out of 5 stars

Thank you to James

Thank you to James, - Always helpful, super quick coming back and no problem too big.

THANK YOU JAMES

Rachel - Standby & QFCA & 24 Purewater

12 November 2025
Unprompted review

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