Always Personal Reviews 

293
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered 2 personalised children’s stools. 1 of them no issues but the other 1 had pre drilled holes on the underside of the stool that did not align to the legs. When I asked the company to send a r... See more

Rated 5 out of 5 stars

Ordered a custom photo jigsaw puzzle on Wednesday night (around 11pm), it was in my hands on Friday morning. Even with their fastest delivery cost, still worked out cheaper than competitors. Lovely... See more

Rated 5 out of 5 stars

Ordered own-design round placemats in both sizes; larger ones available as cork backed at no extra cost and well worth it. Overall an excellent quality product with good turn round time and professio... See more

Rated 5 out of 5 stars

Ordered metal photo keyring. Dual sided: photo on one, engraving of choice on other. Was pleased that was able to upload photo and centre myself as wished on website. The received product did not disa... See more

Company details

  1. Gift Shop
  2. Corporate Gift Supplier
  3. Photo Printing Service

Written by the company

Gift someone happy with a unique personalised item from Always Personal. Whatever the occasion, Christmas, birthday, wedding, christening or year-end teacher gift, we have more than 5,000 gift ideas that can be personalised for that special person in y...


Contact info

4.2

Great

TrustScore 4 out of 5

293 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(293)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick, No Fuss Delivery

Had a personalised apron delivered for a family birthday. Delivery was super quick without any issues at all and the product itself was great quality - would definitely order again!

25 April 2023
Unprompted review
Rated 5 out of 5 stars

Personalised Christening Stool

I ordered a personalised stool for a friend's daughter's christening, but unfortunately some of the holes were not drilled so it could not be put together, I contacted this company and they replaced it without any problems and it is perfect

14 March 2023
Unprompted review
Rated 3 out of 5 stars

Very embarrassing there were no screws…

Very embarrassing there were no screws or instructions with the stool?! My Granddaughters first birthday present - please help ?! Thank you - Kate

18 March 2023
Unprompted review
Always Personal logo

Reply from Always Personal

Morning Kate,

Thank you for your order. I am very sorry to hear that, Could you please email info@alwayspersonal.co.uk with all the order details and we will have these sent out right away.

Apologies again.

Kind Regards,

Rob

Rated 5 out of 5 stars

Passport covers

I recently ordered 3x passport covers, where I uploaded my own photos. Firstly I received them within 3 days (I was expecting it to be longer) the colour of the print is fantastic. I had a query and I received a reply promptly. I will definitely use this company again in the future.

17 March 2023
Unprompted review
Rated 5 out of 5 stars

Personalised Stool

I ordered the personalised stool for my Nephews Adoption Day. The stool was beautifully made and came the next day. I will definitely use this company again. Thank you.

7 February 2023
Unprompted review
Rated 5 out of 5 stars

Great

Sharp and well sized blade perfect for an array of things! Very good quality for price

16 January 2023
Unprompted review
Rated 5 out of 5 stars

Amazing quality

Amazing quality, ordered photos from our family photoshoot on ceramic coasters, so happy with them I ordered more the next day!
Fab company, quick dispatch time

12 January 2023
Unprompted review
Rated 5 out of 5 stars

What an amazing company

What an amazing company. I decided on a last minute Christmas gift of some personalised merchandise and fully expected it to arrive after Christmas with all the warnings on the site. Ordered Tuesday midday and it arrived in the post Wednesday. Brilliant service and would throughly recommend.

21 December 2022
Unprompted review
Rated 5 out of 5 stars

I ordered a last minute gift

I ordered a last minute gift, not expecting to receive it before Christmas due to my late order. I was totally blown away that the order was dispatched the very same day! Even the post office strikes didn’t stop me receiving my order with time to spare before Christmas. The products were exactly as advertised and the printing is perfect. My granddaughters will love wearing their aprons whilst cooking up a storm in Nanna’s kitchen. I highly recommend this company and product.

16 December 2022
Unprompted review
Rated 5 out of 5 stars

Special key rings

I ordered some personalised key rings for Christmas stocking fillers and uploaded the photographs to go in. Not only were they fantastic value for money they arrived within 3 days of my ordering them. Excellent communications around keeping me up to speed with delivery progress. Fabulous company thankyou so much 😀

12 December 2022
Unprompted review
Rated 5 out of 5 stars

A lovely personalised water bottle

A lovely personalised water bottle, good quality product. Customer service very quick to respond and helpful when I queried the delivery as it was delayed by 2 weeks due to the Royal Mail strike but it has arrived safe and sound.

13 December 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service. Ordered & arrived in 3 days. Very helpful. Item was exactly how I imagined. Perfect gift & very well made. Very happy with the service & product made. 5 stars all the way. Will definitely use again.

9 December 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely AMAZING service

Absolutely AMAZING service, had a small problem with my order and have never received such great Customer service in correcting the issue.
I so happy with my order. definitely recommend.

7 December 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful Item

The item ordered was delivered in super quick time and is absolutely beautiful. It is exactly what I ordered and the workmanship is brilliant. Really, really happy with my purchase and would highly recommend this company.

29 November 2022
Unprompted review
Rated 5 out of 5 stars

Great product, fantastic customer service!

I ordered 2 customised photo keyrings for my wife and myself, the quality is great although I had some issues with mine, contacted customer service and they sent me another one. A few weeks after, the second one broke again and they offered to replace it with another model for free, they then actually sent a new pair of this new model so that my wife and I can have the same one! Very happy with the customer service, highly recommend!

1 November 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look