I subscribed to the group without fully realizing there would be recurring charges. After entering my Visa card details, money was taken from my account—twice—without clear warning that this would... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Following a review I posted regarding money taken from my account, I have now received an email from the company who have apologised and agreed to refund the money in full. I am grateful for their pr... See more
i received an email saying that my account would be automatically topped up with 45 euros, obviously i panicked. ive been assured that i will be sent another email soon to cancel this
I had a great experience. Although i didn’t know how to mage this account. Also, how i subscribe this,But I love the customer care service. Thwy respond to quickly slove all my problems
4.1
Great
198 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scam
Scam. I clicked on a wok and tried to purchase it. But after I paid it said I had subscribed to be a mmeber of a shopping site and instead of the wok I ordered, I got an email with. A link to spend 15 points. They then takeore money out of your account.
10 March 2024
Unprompted review
Due to a misunderstanding a deduction…
Due to a misunderstanding a deduction was made from my bank account. I query that.
Eugene from your company contact me in regards of my problem and with patience beyond believe he took me through the drill for refunding.
27 February 2024
Unprompted review
Thank you so much to the consultant who…
Thank you so much to the consultant who called me back to rectify the issue I have with order I made with. Happy with the email you sent me addressing the problem I had. Once again your service is highly appreciated 🙏 🙌
1 February 2024
Unprompted review
a rip off
They take money from your credit card every two weeks and convert it into non refundable credits which can buy overpriced items in their so called shop. It is an out and out rip off.
13 January 2024
Unprompted review
Be aware - scammers!
Be aware, this company is a scam, registered in Cyprus. I got redirected to them through FB when making a transaction and accidentally subscribed to their membership. They take money in form of credits every 14 days without payer consent and apply cancellation fee. I've lost 15 pounds for nothing and had to block the company in the bank!
9 January 2024
Unprompted review
Clearly a scam company
Clearly a scam company, they were supposed to charge me £3 for something which I authorised- they have taken a further £6.05 without any explanation
3 January 2024
Unprompted review
Please don't use this site
Please don't use this site, I got scammed. Thought I was buying a handheld game for my son and ended up with a subscription to the site where they take money monthly without asking. Said handheld game was £8, so far I have paid £25 and they have said they don't even sell handheld games
25 December 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.