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Aluminium Trade Windows Reviews 

373
•
TrustScore 4.5 out of 5

4.4

Aluminum Window Manufacturer
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Review summary

Created with AI, based on recent reviews

Evaluating 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, often highlighting real-time tracking and prompt arrivals within expected timeframes. Many people commend the helpful and friendly staff, especially the delivery drivers, for their excellent communication and willingness to go above and beyond. The ordering process is frequently described as easy and stress-free, with good communication and support from the team throughout. However, some customers also noted issues with incomplete or incorrect orders, such as missing parts or wrong components, and occasionally received damaged items. A few people experienced inconsistent communication regarding delivery dates, leading to unexpected delays or early arrivals.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, often praising the drivers for being... See more

Staff

Clients share positive opinions on staff, with many reviewers consistently praising the helpfulness and... See more

Product

People report ambiguous experiences with product quality and delivery. Many customers are satisfied, praising... See more

Service

Consumers find service to be positive, with many reviewers praising the helpfulness and efficiency of the... See more

Order

Reviewers mention positive feedback about the ordering process, often highlighting its ease and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

for aluminium french windows 1. delivery was as forecast 2. installation was straightforward (the installation guide is bit light on detail around how glazing bead is installed) 3. door operation... See more

Rated 5 out of 5 stars

Brilliant up to the minute info on delivery with a very helpful real-time tracker. Anthony arrived right in the middle of busy school drop off period but was very patient while waiting for access. The... See more

Rated 5 out of 5 stars

We had double French doors and 2 side screen windows and 4 glazing units for the doors and windows delivered. The delivery driver was Anthony and was very helpful and pleasant to deal with,unfortunat... See more

Rated 5 out of 5 stars

Really appreciated having updates on delivery timing. Driver was most helpful and attentive to details. The delivery went well and as far as we can see, without unpacking it all, everything seems in g... See more

Company details

  1. Aluminum Window Manufacturer

Written by the company

We offer the UK’s Largest Online Aluiminium range with a possible 742 million different configurations all of which can be configured online in minutes. All our items are fully Building Regulation Complient with A-Rated Glass fitted as standard with an optional upgrade for PAS24 for all new builds. Our online store is the ideal partner for any Builder, Installer or Homeowner to order your new Aluminium Windows and Doors with ease.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

373 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(373)

124 reviews in the last 12 months

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Rated 1 out of 5 stars

Unfortunately I had a Very bad…

Unfortunately I had a Very bad experience with them. Ordered two big windows and frames.
One came correct but like a banana the second came wrong size. Frame was smaller than the windows.
I paid to fitter to install and install them twice because no one from the manufacturer is checking before sending.
Yes they sent me new one in two weeks time but I stained without windows during that time. They didn’t compensated me and tried to put the guilt on me.
So end of the day I paid twice to fitter and extra making good man to do the reviews again! They should cover all the inconveniences done to the customers!Absolutely unfair and definitely not going to use and recommend them !
I can provide many photos and evidence if require!

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Spot on service.

Simple and straightforward to order. Helpful communications. Delivery process was great, clear notification a day ahead and communication on the day with tracked ETA. Antony our delivery driver was very helpful and did things nice and carefully.

16 July 2025
Unprompted review

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