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2.0

Poor

TrustScore 2 out of 5

17 reviews

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2.0

All reviews

(17)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Take care this is a scam site

Take care this is a scam site. They send inferior goods and insist you return goods to China despite stating they carry cost of return. Never got a refund and had to claim back via Mastercard

24 October 2025
Unprompted review
Rated 1 out of 5 stars

A scam - Do not buy from this company

I purchased a velvet jacket on 19th December and it arrived early January. Quality was absolutely appalling so I requested a total refund as per their published returns policy. I received 3 offers of discount (10%, 20%, 30%) and "I can keep the jacket". Clearly they don't want it back! I have now worked through UK International Consumer Centre (ukecc dot net) to try to get a refund. I am not hopeful but DO NOT buy anything from this company. It is a scam.

On 18/2/2026 I received an email :

Hi Steve,

It’s been a little while!

We get it, sometimes life moves fast, styles change, and inboxes fill up. But we wanted to let you know we’ve missed having you in our world.

Altivaro was created for those who believe that luxury can be effortless. 

That confidence doesn’t need to be loud. And that a well-made piece is more than just clothing, but it’s an experience.

We’ve added new arrivals to the collection—refined silhouettes, thoughtful textures, and versatile pieces you can live in. We think you’ll feel right at home again.

Whenever you're ready, we’re here.

They must be joking ! They have defrauded me of £90

22 December 2025
Unprompted review
Show reviews in all languages. (17 reviews)

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