My wife and purchase a 2023 GMC Acadia from the dealership. Ask, if there was a spare tire that came with the Acadia. Sales person said no - all new cars since 2022 didn't come with it. My Parent in... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After driving over a small broken tree limb, I noticed that an elastic piece of trim had become lose under the hood. Apparently dragging the limb forced several snaps to fall off causing this trim to... See more
Quality control is out the window, 2007 Tahoe LTZ leaking water from windshield. Took back reinstalled windshield, now leaking front, rear, sunroof headliner is being destroyed! Rear tailgate not al... See more
I previously took my car into Al Serra Colorado for a couple issues. A week later my car broke down. Upon following up with Al Serra via phone for verification, I found they didn't even check what th... See more
Company details
About Al Serra Chevrolet
Information provided by various external sources
Our team of associates takes great pride in the fact that we offer a wide-variety of Chevrolet vehicles at our Al Serra North and Al Serra South dealerships. We have a full selection of trim levels and all of the most popular models across the lineups. So no matter what you are looking for out of your next vehicle we are confident that we have the perfect vehicle for you on our car lots.
So be sure to stop in to one of our dealerships today and our talented team of sales experts would be happy to set you up with a test drive, compare various models, and help you find the vehicle that fits your lifestyle and personality perfectly.
Contact info
United States
- alserracolorado.com
They Towed us in
When My jeep broke down in their intersection the service guys came out and towed my vehicle into the shop.... We ended up buying a vehicle that day... Thank you Joe and Larry !!!!
Great!
The Staff is friendly and knowledgeable, and I'm pleased every time I get my vehicle serviced at Al Serra Chevrolet South!
Lugnut issue
They couldn't rotate our tires because of a lug nut that wouldn't come off. So we were kind of disappointed that our tires didn't get done.We would have liked them to try a little harder on getting it off. Thank you. But we have always been happy in the passed.
Incompetent body shop!
Quality control is out the window, 2007 Tahoe LTZ leaking water from windshield. Took back reinstalled windshield, now leaking front, rear, sunroof headliner is being destroyed! Rear tailgate not aligned popping sound paint scraped. Driver door hail damaged not repaired correctly! They're full of excuses, been dealing with them since August and now it's February! Do you want me to keep going!! Customer service SUCKS, they never call you back and they never follow up on anything! Stay away. I will be contacting my insurance company so they can investigate & hopefully drop them.
Sucked and car broke down less than a week later
I previously took my car into Al Serra Colorado for a couple issues. A week later my car broke down. Upon following up with Al Serra via phone for verification, I found they didn't even check what they were supposed to! I ended up paying $160 to have them fix a headlight which wasn't even out, without them doing the checks I had asked for!
Never returning!
Greatest dealership around
Everyone there are very helpful. No pressure on buying . So helpful and I found the best prices in town. Always helpful even after buying or leasing a vehicle. I would recommend them to everyone.
Treated great!!!!
I continue to take my car and truck to Alserracolorado because i always get treated like they really care about me. I will continue until I GET TREATED DIFFERENTLY!!!!
Service one wants & needs
Al Serra provided excellent service on my Chevy. 1st time there but they made me feel like i was welcomed, much like a preffered customer. They even provide shuttle service. Thank you for helping me out.
transmission replacement
After a slow start Doug and Al Sierra did everything in their power to get me back on theroad
Always good
I have purchased several vehicles from them over the years, both new and used. Always felt like I was being delt with fairly. Service has always been top notch.
Good place
Hi,
Honestly they helped me get a van with terrible credit and they made it happen with a reasonable monthly payment. My only concern was the tires on the 2016 town and country needed to be replaced they gave it to me with a 1/4 tank of gas and they didn't even was it. Other than that I would go back I got a great deal on the van I would've liked some new tires at least.
....
Wait was about an hour for an oil change but the sales person left the building at the end of his shift and didn't told anyone that my car was done. So I sat there for an extra 45 min waiting till I realized that my car it's been sitting outside done and ready. Gggrrr.
Excellent srevice
Very helpful and very professional. They took care of everything
for me to make it a great experience
Good job.
The job was done well and quicker than expected. People were friendly and professional.
Great service
It was an all around great experience. Great customer service as well as service for the vehicles.
visited once passing thru town
if I lived in the area I would have no reservations returning to this facility.
needed an oil change so googled Al Serra as had free oil change coming with lease provided by GM.
Great place to purchase a vehical
The purchase was fast and trouble free.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






