Alpine Dog Co. Reviews 595

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the products, noting their durability and robust construction, which often exceeds expectations and lasts for years. The ordering process is frequently highlighted as easy, with many appreciating the fast delivery, often receiving items earlier than anticipated, even with personalization. Reviewers also commend the customer service for being helpful, responsive, and providing personalized solutions, making interactions pleasant and efficient. However, some people mentioned issues with orders, such as receiving incorrect items, missing components, or products that did not match the customization requested. A few customers also reported dissatisfaction with customer service, citing unresponsiveness to inquiries about order changes or sizing discrepancies, and in some cases, a perceived lack of resolution for product issues. Additionally, some reviewers found certain products, like harnesses, to be unexpectedly heavy or to have design flaws that affected fit and comfort for their pets.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many customers praising the durability,... See more

Quality

Users describe positive interactions with quality, consistently praising the products as well-made, durable,... See more

Order

Reviewers mention positive feedback about order, with many expressing satisfaction with the ease of ordering,... See more

Customer service

People report positive experiences with customer service, highlighting its efficiency, resourcefulness, and... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the quick and fast shipping times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently discovered Alpine Dog Co. on Instagram and 3 orders later.. my spouse and I couldn't be any more happy! The communication is on point, the products are fantastic quality, turnover from orde... See more

Rated 5 out of 5 stars

I originally ordered the wrong size collar and realized as soon as confirmation came through. I reached out via IG & email, Alpine responded quickly on both and was able to rectify my error without is... See more

Rated 5 out of 5 stars

I ordered a limited edition 2” collar from alpine dog co about 6 weeks ago. I ordered the wrong one because I meant to order the 2 “ martingale one and still needed that one. I love it so much and the... See more

Rated 5 out of 5 stars

Ordered during their Boxing Day sales. A very polite lady called me explaining they had sold out of an item that I purchased and offered a solution that was very pleasing and was promptly shipped. T... See more


Company details

  1. Pet Store
  2. Pet Supply Store

Written by the company

Durable, quality K9 Tactical gear that transitions to everyday wear for big dogs and dogs big in spirit.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

595 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The Best of the Best

I ordered a limited edition 2” collar from alpine dog co about 6 weeks ago. I ordered the wrong one because I meant to order the 2 “ martingale one and still needed that one. I love it so much and the craftsmanship and beauty is far superior to others that rather than send back mistake, I kept it and ordered the martingale and love it even more. This one I had her name embroidered on it along with the evil eye symbol, which sums up my Cane Corso so well. I will never order another collar or leash from anywhere else

27 September 2025
Rated 5 out of 5 stars

The quality of the collar is insane

The quality of the collar is insane, and the craftsmanship of the engraving is top notch. I was worried that the rubber leash would not be sturdy but it exceeds expectations. I have complete control over my dog on walks.

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Gorgeous, high quality collar and leash

I purchased the Sophia martingale collar and leash. They are absolutely gorgeous! This is the second set I’ve bought… for variety, not because they needed replacement cuz they are super high quality and very long lasting! Highly recommended. Love they are a Canadian company too!

25 August 2025
Rated 5 out of 5 stars

Outstanding quality products—extremely…

Outstanding quality products—extremely durable! I initially purchased the Tacti collar and leash for protection training, and they have exceeded my expectations. Rocky had previously broken three leashes effortlessly, but I have no concerns about my 135lb Cane Corso busting through this one.

Only disappointment was when these items were out of stock for what felt like forever, but as soon as they became available again, I immediately ordered a martingale collar and a second Tacti collar. I highly recommend these products for anyone seeking reliability and durability!

26 August 2025
Rated 5 out of 5 stars

The quality of the collar is amazing…

The quality of the collar is amazing and eventhough they didn't have the 1.5" size I ordered I received a call asking if it was ok to swap for the 2". Great service, great quality and fast delivery.

25 August 2025
Rated 5 out of 5 stars

Love the quality

Love the quality! I have a reactive dog and the rope leash and collar with handle definitely make it easier to keep him under control. Quick shipping as well.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Awesome experience

This was a fast and easy transaction, even it coming to Texas I honestly expected it to take a lot longer. I love the color of the collar that I ordered even more so in person! That mint color beautiful! A++ Thank you

28 July 2025
Rated 1 out of 5 stars

Never hear back or received order…

I ordered a harness and emailed them the day I ordered asking to change to a different harness with no reply. I have sent 2 more emails to them one of which is asking where my order is that never arrived. Radio silence. I am very disappointed, there products look so nice and I was really looking forward to my order.

26 July 2025
Rated 5 out of 5 stars

Totally, totally, totally impressed!

I would just like to say how absolutely impressed I am by the Alpine Dog Co. I ordered on a Monday night, and I received my package on Thursday morning. I’m so impressed with the shipping time, quality of the collars and the fit that I will absolutely order from them again. HIGHLY RECOMMEND! I’m so impressed!!!

29 July 2025
Rated 5 out of 5 stars

Incredible quality

Incredible quality. My dog is in and out of the water with his gear in (harness and collar) and they are holding up AMAZING. I will not buy from any other company after trying these

30 July 2025
Unprompted review
Rated 5 out of 5 stars

Our 4th collar!!

This is our 4th collar with you guys and we absolutely love them! They last a while considering we’ve got 2 crazy malinois’ who put them through the wringer.

26 July 2025

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