Alphacars247 Reviews 

47
TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I gave it one because you cannot give 0. Appalling service and when you actually manager to speak to somebody they just do not care, will never use them again and I would recommend you avoid them like... See more

Rated 1 out of 5 stars

Absolutely terrible experience. The driver never showed up for our airport transfer, and they didn’t tell us they couldn’t get hold of him. I had to call the office myself, only to be told someone... See more

Rated 5 out of 5 stars

We needed picking up in Sidcup at 11pm on December 25th, and taken 30 miles to north London. The driver turned up on time and messaged me, helped us with a few Christmas presents and gracefully igno... See more

Rated 1 out of 5 stars

Booking a middle of the night taxi in advance was very easy but everything went downhill from there. Twenty minutes before pick up, they cancelled (a driver had an accident apparently but they should... See more

Company details

  1. Transportation Service

Written by the company

Alpha Cars 247 is a premier minicab service based in London, providing top-notch transportation solutions for travellers. We specialize in transfers from airports, seaports, and hotels, ensuring that you arrive at your destination in a timely, comfortable, and safe manner. Our fleet of vehicles is well-maintained and driven by experienced and professional drivers who have a thorough knowledge of the city's roads and landmarks. Whether you are in town for business or pleasure, Alpha Cars 247 provides an efficient, cost-effective, and stress-free travel experience. Book your ride with us today and let us take care of all your transportation needs in London.


Contact info

2.8

Average

TrustScore 3 out of 5

47 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(47)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They provided an excellent service

They provided an excellent service! The driver was punctual, friendly, and professional. The car was clean and comfortable, and they even provided a baby car seat as requested. We appreciated the excellent communication and flexibility. Highly recommend!

10 April 2023
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience with Alpha…

I had a fantastic experience with Alpha Cars 247! Our driver, Ali, was extremely kind and considerate towards my daughter who was not feeling well. He drove smoothly and got us to the airport on time. Overall, an excellent service that I would highly recommend. Thank you, Alpha Cars 247!

5 April 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

They provided highly friendly driver ,with the baby seat as requested.We are informed about driver details a day before and when we landed driver contacted us with welcoming call .Smooth and Excellent Service .Will highly recommend!

2 April 2023
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID
They didn't show up in time. I had to go to the airport and the time passed without any message and without any taxi showing in my driveway.
Then I called them and after a long waiting I left a message on their answering machine, and started calling friends and family to get a lift to the airport.
My son in law said he would drive me to the airport.
Finally we got in contact with Alpha cars 247 and a very CONFRONTATIONAL guy asked me if I wanted to FIGHT, pretending that the taxi was in front of my house, which it wasn't. He said that the MONEY WAS NOT REFUNDABLE. Full stop. In his opinion it was my fault because I didn't pick up their call (6 minutes after the booked time). Of course I couldn't, I was calling friends and family to get a lift.
Finally their taxi arrived and we left 16 minutes after the booked time (it's on my ring). No apologies. Nothing.
They are definitively NOT CUSTOMER ORIENTED.

18 March 2023
Unprompted review
Show reviews in all languages. (47 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look